✅ Summary of Positive Reviews
Patients have shared their gratitude for the exceptional care provided by the medical staff at the Western Montana Clinic. They praise the professionalism and dedication of doctors like Dr. Amy Smith, who have shown commitment beyond regular duties, making personal sacrifices to ensure patient comfort and safety. The nurses at St Pats Maternity Center have also been commended for their outstanding support during labor and delivery, helping create unforgettable, positive birth experiences. Overall, patients feel safe, well-informed, and motivated, thanks to the compassionate and skilled care teams.
❌ Summary of Negative Reviews
While some patients appreciate certain doctors, there are significant concerns about other aspects of the service at the Western Montana Clinic. Several reviews highlight frustration with the administrative and billing departments, citing experiences with rude staff and unhelpful communication. Issues such as long waits for medication refills and surprise billing due to insurance complexities have left patients dissatisfied. These negative interactions with non-medical staff overshadow the care received from doctors, leading some to seek healthcare elsewhere.