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Community Medical Center

2.8 (917)

Community Medical Center, founded in 1922 in Missoula, Montana, is a 151-bed acute care facility. The hospital has received accolades including an ´A´ grade from The Leapfrog Group for patient safety. It specializes in obstetrics, neonatal intensive care, pediatrics, orthopedics, and Cancer Care, serving as a major healthcare hub for Western Montana.

NPI Number : 1396711396

2827 Fort Missoula Rd, Missoula, MT 59804

(406) 728-4100

www.rwjbh.org

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Departments

Heart & Vascular

Primary Care

Surgical Specialists

Advanced Imaging

Outpatient Lab

Physical Therapy & Rehabilitation

Cancer Care

Pediatric Specialty Care

Wound Healing

Orthopedics

Neurology

Pulmonology

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
Cardiology	Yes	(406) 327-4646	No	Limited
Children´s Services	Yes	(406) 327-4279	No	Limited
Community FirstCare	Yes	(406) 721-0533	Yes	Yes
Emergency	No	911	Yes	Yes
Laboratory	Yes	(406) 327-4077	Yes	Yes
Primary Care	Yes	(406) 327-3850	No	Limited
Radiology	Yes	(406) 728-4100	No	Limited
Surgery	No	(406) 327-4035	No	No

Visiting Hours

Department	Visiting Hours	Online Visits	Phone Scheduling	Walk-In Visits	Same-Day Visits
Critical Care	9am - 8pm	Available	(406) 728-4100	Not allowed	Case-by-case basis
Emergency	24/7	Not available	N/A	Allowed	Allowed
Inpatient	9am - 8pm	Available	(406) 728-4100	Not allowed	Case-by-case basis
Labor & Delivery	24/7 for partner	Not available	N/A	Allowed for partner	Allowed for partner
Maternity	9am - 8pm	Available	(406) 728-4100	Not allowed	Case-by-case basis
NICU	24/7 for parents	Available	(406) 728-4100	Allowed for parents	Allowed for parents
Outpatient	Clinic hours	Available	Clinic phone	Not allowed	If available
Pediatrics	24/7 for parents	Available	(406) 728-4100	Allowed for parents	Allowed for parents

Important Doctors

Community Medical Center Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Greg Cook	Chief Executive Officer	Administration	Hospital operations, strategic planning, financial management
Hollie Nagel	Chief Nursing Officer	Nursing	Nursing operations, quality improvement, patient safety
Ryan Pugh	Chief Financial Officer	Finance	Financial planning, revenue cycle management
Sandy Leggett	Chief Operating Officer	Operations	Hospital operations, process improvement
Bonnie Stephens	Chief Medical Officer	Medical Affairs	Clinical quality, physician relations
Sandra Shepherd	Board Chair	Board of Directors	Governance, strategic oversight

Average Salary

Department	Service	Average Cost
Cardiology	Basic consultation	$200-$400
Cardiology	Echocardiogram	$1,000-$2,000
Cardiology	Angioplasty	$28,000-$40,000
Oncology	Initial consultation	$300-$500
Oncology	Chemotherapy (per session)	$5,000-$10,000
Neurology	Basic consultation	$250-$450
Neurology	MRI brain scan	$1,500-$3,000
Orthopedics	Initial consultation	$200-$400
Orthopedics	Total knee replacement	$30,000-$50,000
Outpatient Services	Physical therapy (per session)	$100-$300
Outpatient Services	X-ray	$200-$500

Support Programs for Patients

Program/Service	Description
Financial Assistance Program	Free and low-cost care for eligible patients; covers up to 100% of bill in some cases
Home Health Services	Skilled nursing, therapy, and medical social services provided at home
Palliative Care	Pain and symptom management for chronic illnesses at any disease stage
Medication Assistance Program	Help obtaining medications for established patients
Payment Plans	Interest-free, long-term payment plans available
Insurance Enrollment Assistance	Help applying for Medicaid, Medicare, and other coverage programs
Social Work Services	Support for patients and families, including resource connections
Community Home Care	In-home support services to help patients remain independent

Payment Plans

Payment Option	Details
In-house Payment Plans	- Available for all patients - No interest charged - Maximum repayment length up to 24 months on average - Can be approved before procedure
Online Bill Pay	- View and pay bills online - Set up automatic payments
Pay by Phone	- Available Monday - Friday, 8 am - 4:30 pm - Call 855-345-5978
Pay In-Person	- Visit cashier in main hospital lobby - Monday - Friday, 9 am - 5 pm
Financial Assistance	- Available for eligible low-income patients - May provide discounted or free care

Cost Consulting

Department	Financial Services Offered
Financial Counseling	- Free financial counseling - Assistance applying for Medicare, Medicaid, and other programs - Help building payment plans - Guidance on treatment costs - Information on financial assistance options
Patient Financial Services	- Financial assistance program for free/low-cost care - Interest-free, long-term payment plans - Help securing health coverage - Assistance with medical bills
Billing Customer Service	- Information on expected charges - Explanation of billing statements - Assistance understanding insurance coverage
Pre-Admission Testing	- Review of insurance coverage - Estimates of out-of-pocket costs - Information on payment options

Hospital for patients with disabilities or special needs

Accommodation	Details
Assistive Devices	Canes, walkers, crutches, orthotics, self-care aids
Communication Aids	Video Remote Interpreting (VRI) for ASL, in-person ASL interpreters, language interpreters
Hearing Impaired Services	TTY/TDD devices, sign language interpreters
Mobility Assistance	Wheelchairs, patient lifts, transfer boards
Physical Accessibility	Accessible parking, ramps, elevators, wide doorways
Priority Services	Expedited check-in, bedside registration
Staff Training	Disability awareness, inclusive care practices
Visual Impairment Aids	Large print materials, audio descriptions

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual consultations - Online heart health education
Emergency	- Virtual triage - Telehealth Urgent Care
General Medicine	- Video visits - Secure messaging - Remote vital sign monitoring
Oncology	- Virtual tumor board meetings - Remote chemotherapy symptom monitoring - Online cancer support groups
Pediatrics	- Virtual well-child visits - Remote developmental assessments - Online parenting resources
Psychiatry	- Telepsychiatry appointments - Online cognitive behavioral therapy - Virtual support groups
Radiology	- Online imaging results portal - Virtual radiology consultations
Surgery	- Virtual pre-op consultations - Remote post-op monitoring - Online surgical education

Collaborations / Educational Programs

Department	Educational Program
Family Medicine	3-year residency program accredited by ACGME
Obstetrics/Gynecology	Required third-year clerkship
Internal Medicine	Required third-year clerkship
Pediatrics	Required third-year clerkship
Psychiatry	Required third-year clerkship
Surgery	Required third-year clerkship
Anesthesiology	Fourth-year elective rotation
Ophthalmology	Fourth-year elective rotation
Otolaryngology	Fourth-year elective rotation
Pathology	Fourth-year elective rotation
Palliative Care	Fourth-year elective rotation
Neurology	Fourth-year elective rotation
Continuing Medical Education	Weekly Friday Medical Conference series
Journal Club	Weekly article review and discussion
Tumor Board	Weekly multidisciplinary case discussions

Collaborative Research Projects

Department	Research Project	Details
Cardiology	Heart and Vascular Center Expansion	$17.9 million project to build new cardiovascular center with expanded diagnostic testing, catheterization labs, and exam rooms
Neurology	Montana Clinical and Translational Research Center	$11 million NIH-funded center to study neurological conditions and improve rural healthcare access
Pulmonology	Wildfire Smoke Health Effects	Study on protecting elderly populations from wildfire smoke exposure
Pediatrics	Rural Vaccination Study	Research on improving childhood vaccination rates in rural areas
Rehabilitation	New Inpatient Rehabilitation Hospital	Joint venture with Providence to build 40-bed rehabilitation facility for stroke, neurological, and injury recovery

Professional Development Programs

Department	Affiliation/Program
Family Medicine	Family Medicine Residency of Western Montana
Pharmacy	University of Montana School of Pharmacy
Cardiology	Billings Clinic Heart and Vascular Program
Medical Education	University of Washington Family Medicine Residency Network
Nursing	Montana Nurses Association Continuing Education
Pediatrics	Seattle Children´s Hospital Specialist Rotations
Nursing	Registered Nurse Fellowship Program
Neurology	Stroke Specialty Program Certification
Hospital-wide	The Joint Commission Accreditation
Rehabilitation	CARF Accreditation for Rehabilitation Programs

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Accredited Chest Pain Center	American College of Cardiology
Hospital	Gold Seal of Approval	The Joint Commission
Laboratory	Laboratory Accreditation	College of American Pathologists
Perinatal Care	Advanced Certification in Perinatal Care	The Joint Commission
Rehabilitation	CARF Accreditation	Commission on Accreditation of Rehabilitation Facilities
Stroke Care	Stroke Certification	The Joint Commission
Trauma	Certified Adult and Pediatric Community Trauma Center	American College of Surgeons

Internship and Observation Programs

Department	Opportunity Type
Education	Student Nurse Internship
Nursing	Clinical Rotations
Occupational Therapy	Clinical Practicum
Pharmacy	Residency Program
Physical Therapy	Clinical Practicum
Speech-Language Pathology	Clinical Practicum
Various Departments	Job Shadow Program

Hospital Academic Awards and Achievements

Department	Award
Hospital-wide	´A´ Hospital Safety Grade from The Leapfrog Group (2024)
Hospital-wide	Gold Seal of Approval from The Joint Commission
Cardiology	Cardiac Cath Lab Accreditation from the American College of Cardiology
Chest Pain Center	Accreditation from the American College of Cardiology
Echocardiography	Accreditation from Intersocietal Accreditation Commission
Emergency Department	Level II Trauma Center designation
Epilepsy Center	Level 3 designation from National Association of Epilepsy Centers
LGBTQ+ Care	"LGBTQ+ Healthcare Equality Leader" designation from Human Rights Campaign
Neonatal Intensive Care	Level IIIb designation
Orthopedics	America´s 100 Best Hospitals for Joint Replacement (Healthgrades, 2025)
Orthopedics	America´s 100 Best Hospitals for Orthopedic Surgery (Healthgrades, 2025)
Perinatal Care	Gold Seal of Approval for Advanced Certification from The Joint Commission
Rectal Cancer Program	Accreditation from National Accreditation Program for Rectal Cancer
Robotic Surgery	Center of Excellence accreditation from Surgical Review Corporation
Stroke Care	Primary Stroke Center designation from NJ Department of Health
Stroke Care	Advanced Primary Stroke Center certification from The Joint Commission
Surgical Care	Surgical Care Excellence Award (Healthgrades, 2022-2025)

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Family Medicine	3-year ACGME accredited residency
Pharmacy	ASHP-accredited PGY1 residency
Cardiology	Fellowship training available
Neonatology	NICU rotation for residents
Critical Care	ICU rotation for residents
Nursing	RN fellowship program

Hospital Residency and Assistantship Programs

Department	Program
Family Medicine	3-year ACGME-accredited residency
Pharmacy	PGY1 residency
Internal Medicine	Rotation for Family Medicine residents
Critical Care	Rotation for Family Medicine residents
Ambulatory Care	Rotation for Family Medicine residents
Pain Management	Rotation for Family Medicine residents
NICU	Rotation for Family Medicine residents
Pediatrics	Rotation for Family Medicine residents

What are the activities of the hospital for patients without insurance?

Department/Service	Support Options for Uninsured Patients
Billing	- Financial assistance program - Interest-free, long-term payment plans - Online bill pay - Pay by phone - Pay in-person
Emergency Care	- 24/7 emergency services regardless of ability to pay - Level IV Trauma Center
Financial Counseling	- Assistance applying for Medicaid/Medicare - Help finding affordable health insurance plans - Guidance on COBRA coverage
General Services	- Sliding fee scale based on income - Discounted services for eligible patients - Good Faith Estimate of costs available
Pharmacy	- Medication Assistance Program for established patients - Grant-based financial assistance programs

Hospital Research Collaborations

Department	Research Partner/Affiliation
Medical Research	University of Montana
Medical Education	Family Medicine Residency of Western Montana
Cardiology	Billings Clinic
Pharmacy	University of Montana Skaggs School of Pharmacy
Medical Laboratory Science	University of North Dakota

Mentoring and Consultancy in Hospital Education

Department	Program
Emergency Medicine	EMRA Student-Resident Mentorship Program
Family Medicine	Family Medicine Residency of Western Montana
Internal Medicine	Residency Advising Mentorship Program (RAMP)
Nursing	Nurse Fellowship Program
Nursing	RN to BSN Mentorship
Pharmacy	ASHP-accredited Pharmacy Practice (PGY1) Residency
Various	Job Shadow Program
Various	Student Practicums/Internships (PT, SLP, OT, RN)

Community Medical Center Nearest Places

Hotels

0.2 km

4.2

Mountain Valley Inn

Full breakfast, Moderate, Next to hospital

0.3 km

The Red Lion Inn

One block from hospital

0.5 km

3.9

Orange Street Inn

Moderate, 4 blocks from hospital, Handicap accessible

0.7 km

3.8

Campus Inn

Moderate, 11 blocks from hospital

0.8 km

3.7

Downtown Motel

Economy, 8 blocks from hospital

0.9 km

3.6

Uptown Motel

Moderate, 2.5 blocks from hospital

Florists and Gift Shops

0.8 km

4.7

Garden City Floral & Gifts

Local florist, same-day delivery, wide selection of flowers and gifts

0.1 km

4.5

Rose Merries & Friends Gift Shop

Hospital gift shop, flowers, plants, baby gifts, jewelry, handbags

0.9 km

4.8

Bitterroot Flower Shop

Family-owned since 1946, wide selection of floral arrangements

0.7 km

4.9

The Last Best Store

Made in Montana gifts, art, UM Griz and MSU Bobcats products

0.1 km

4.6

Liquid Planet Coffee Shop

Organic coffee & tea, chai, cocoa, gift cards available

0.9 km

4.8

Artists´ Shop gallery of art & fine craft

Local artists, unique gifts, art gallery

Food and Restaurant

0 km

3.8

Big Sky Cafe

Hospital cafeteria, American cuisine

0 km

4.2

Liquid Planet

Coffee shop, light snacks

0.8 km

4.1

Five Guys

Burgers, fries

0.9 km

Noodles & Company

Pasta, salads, soups

0.9 km

3.7

Subway

Sandwiches, salads

1 km

3.9

Panda Express

Chinese fast food

Pharmacies

0 km

Community Medical Center Inpatient Pharmacy

Hospital pharmacy, 24-hour service

0.8 km

4.9

Granite Pharmacy Missoula

Prescription refills, immunizations, delivery options

0.9 km

3.6

Walgreens

Prescription services, health & wellness products, photo services

1 km

3.5

CVS Pharmacy

Prescription services, health products, MinuteClinic

1 km

3.8

Osco Drug Pharmacy

Prescription services, health & wellness products

1 km

4.7

Savmor Pharmacy

Prescription services, compounding, delivery options

Taxi and Transportation

0.8 km

4.7

Missoula Airport Shuttle Taxi

Airport transfers, private rides, shared rides

0.9 km

4.3

Uber

On-demand rides, UberX, Uber Black

0.7 km

4.5

Green Taxi

Eco-friendly rides, local drivers

0.9 km

4.6

Bitterroot Valley Taxi

Local rides, airport transfers

0.6 km

4.2

Mountain Line

Public transit, fixed routes, paratransit

0.8 km

4.4

Medicab

Non-emergency medical transportation

ATMs and Banks

0.8 km

4.3

First Interstate Bank

Full-service banking, ATM

0.9 km

3.8

Wells Fargo ATM

24/7 ATM services

0.9 km

4.5

Clearwater Credit Union

Full-service credit union, ATM

1.0 km

3.9

U.S. Bank ATM

24/7 ATM services

1.0 km

4.4

Stockman Bank

Full-service banking, ATM

1.0 km

4.2

First Security Bank

Full-service banking, ATM

Parking Lots

0 km

4.2

Community Medical Center Parking

Hospital parking, Wheelchair accessible

0.1 km

Emergency Room Parking

24/7 access, Close to ER entrance

0.2 km

3.8

Outpatient Parking

Convenient for outpatient services

Shopping Malls

0.8 km

4.3

Southgate Mall

Over 100 stores including department stores, specialty shops, and restaurants

0.9 km

4.1

Tremper´s Shopping Center

Various local shops and services

1 km

4.2

South Crossing

Cabela´s, Boot Barn, and various restaurants

Stationery and Copying Services

0.8 km

4.8

Minuteman Press

Printing, copying, signs, banners, promotional products

0.9 km

4.7

AlphaGraphics

Printing, marketing, design, signs

1.0 km

4.9

Noteworthy Paper & Press

Stationery, cards, printing services

Car Rental

0.8 km

4.3

Enterprise Rent-A-Car

Economy to luxury cars, SUVs, vans, trucks

0.9 km

4.1

Budget Car Rental

Compact to full-size cars, SUVs, vans

0.9 km

Avis Car Rental

Economy to premium cars, SUVs, vans

Patient Experiences

✅ Summary of Positive Reviews

Community Medical Center has received numerous positive reviews, highlighting the staff´s professionalism, care, and kindness. Patients praised the efficiency and support experienced during emergency situations, the compassionate treatment they received, and the excellent care provided by nurses, anesthesiologists, and doctors. The facility was commended for making patients feel welcome and comfortable, with specific staff members recognized for going above and beyond their duties. Many reviewers expressed their gratitude and recommended the center for its exceptional service, whether for childbirth, surgery, or other medical procedures. The hospital´s supportive environment, both medically and emotionally, was noted as a significant positive aspect.

❌ Summary of Negative Reviews

Working Hours

Emergency Department

Open 24/7

Outpatient Services

Mon - Fri: 8:00 am - 5:00 pm

Diagnostic Imaging

Mon - Fri: 7:30 am - 5:00 pm, 24/7 Emergency Imaging

Laboratory Services

Mon - Fri: 6:30 am - 5:30 pm, Sat: 8:30 am - 1:30 pm

Department Phones

Department	Phone
Main Hospital	(406) 728-4100
Emergency Room	(406) 728-4100
Heart & Vascular	(406) 327-4646
Patient Portal	(406) 728-4100
Provider Transfer	(406) 327-4726

Language and Translation Services

English
Spanish
German
Hindi
Lao
Vietnamese
Filipino
Farsi
Punjabi
Hmong

Community Medical Center

NPI Number : 1396711396

2827 Fort Missoula Rd, Missoula, MT 59804

(406) 728-4100

www.rwjbh.org

Departments

Heart & Vascular

Primary Care

Surgical Specialists

Advanced Imaging

Outpatient Lab

Physical Therapy & Rehabilitation

Cancer Care

Pediatric Specialty Care

Wound Healing

Orthopedics

Neurology

Pulmonology

Appointment Information

Visiting Hours

Important Doctors

Dr. Taylor Buckley

Dr. Morgan Kellogg

Dr. Robert Minor

Dr. Eugene Silva

Dr. Douglas Waldo

Dr. Matthew Weiss

Dr. Clare Brownlee

Dr. Kati Lucas

Dr. Sam Matz

Dr. Kara Lynn Arvin

Dr. Michele A. Danicich

Dr. M. Bardett Fausett

Community Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Community Medical Center Nearest Places

Hotels

Mountain Valley Inn

The Red Lion Inn

Orange Street Inn

Campus Inn

Downtown Motel

Uptown Motel

Florists and Gift Shops

Garden City Floral & Gifts

Rose Merries & Friends Gift Shop

Bitterroot Flower Shop

The Last Best Store

Liquid Planet Coffee Shop

Artists´ Shop gallery of art & fine craft

Food and Restaurant

Big Sky Cafe

Liquid Planet

Five Guys

Noodles & Company

Subway

Panda Express

Pharmacies

Community Medical Center Inpatient Pharmacy

Granite Pharmacy Missoula

Walgreens

CVS Pharmacy

Osco Drug Pharmacy