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Providence St. Patrick Hospital

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Providence St. Patrick Hospital, founded in 1873 in Missoula, Montana, is a 253-bed regional tertiary care facility. It has received numerous accolades, including being named the best hospital in Montana by U.S. News & World Report. The hospital is renowned for its cardiac care, neurosciences, cancer treatment, and orthopedic services. It also operates as a Level II trauma center serving western Montana.

NPI Number : 1023032588

500 W Broadway St, Missoula, MT 59802, USA

+1 406-543-7271

www.providence.org

Get Directions

Departments

Cardiology

Imaging

Internal Medicine

Neurology

Orthopedics

Pulmonology

Surgery

Laboratory Services

Rehabilitation

Infusion Center

Emergency Services

Women´s Health

Bariatric Services

Cancer Center

Pharmacy

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
ExpressCare Clinic
Family Medicine
Grant Creek Walk-in Clinic
Primary Care
Specialty Care
Virtual Visits

Visiting Hours

Department	Visitation Process
Emergency	24/7 walk-in visits allowed
Family Maternity Center	3 support people allowed; can all visit at the same time
General Inpatient	Unlimited visitors permitted; maximum 2 visitors in room at a time
Inpatient Psychiatric	Visiting hours 3:30-5:30 PM; 2 visitors per patient for 30 minutes
NICU	2 parents allowed; can both visit at the same time

Important Doctors

Providence St. Patrick Hospital Information

Management and Leadership Team

Name	Title	Area of Expertise
William Calhoun	Chief Executive	Overall hospital leadership and strategy
Chris McClead	Chief Mission Officer	Mission and values integration
James McKay, MD	Chief Medical Officer	Clinical quality and physician leadership
Jani Huston	Chief Operating Officer, Providence Medical Group	Outpatient and clinic operations
Kirk Bodlovic	Chief Operating Officer	Hospital operations
Krissy Petersen	Chief Nursing Officer	Nursing and patient care services
Laura Shelton, MD	Chief Medical Officer, Providence Medical Group	Outpatient clinical quality
Monty Gallegos	Senior Director, Providence Heart Institute	Cardiovascular services
Stephanie Goble	Chief Philanthropy Officer	Foundation and fundraising

Average Salary

Department	Service/Procedure	Average Cost	Notes
Cardiology	Cardiac Stress Test	$1,200 - $2,500	Varies based on imaging used
Cardiology	Echocardiogram	$1,500 - $3,000	Higher for transesophageal echo
Oncology	Chemotherapy Session	$5,000 - $10,000	Per session, varies by drugs used
Oncology	Radiation Therapy	$10,000 - $50,000	Full course of treatment
Neurology	EEG	$200 - $700	Higher for extended monitoring
Neurology	MRI Brain Scan	$1,000 - $3,000	With and without contrast
Orthopedics	Knee Replacement	$30,000 - $50,000	Includes surgery and hospital stay
Orthopedics	Physical Therapy Session	$100 - $350	Per session
Outpatient	Primary Care Visit	$150 - $300	New patient higher
Outpatient	Specialist Consultation	$200 - $500	Varies by specialty

Support Programs for Patients

Department	Programs/Services
Financial Assistance	- Financial assistance program for uninsured/underinsured patients - Interest-free, long-term payment plans - Assistance applying for Medicare/Medicaid
Home Care Services	- Skilled nursing - Physical therapy - Occupational Therapy - Speech Therapy - Medical social work - Home health aides
Palliative Care	- Inpatient and outpatient palliative care - Pain and symptom management - Advance care planning - Emotional and spiritual support
Social Support	- Support groups for various conditions - The Learning Center for health education - Spiritual care services
Other Programs	- Hospital at Home program - Adolescent Partial Hospitalization Program - Medication assistance program

Payment Plans

Payment Plan Option	Details
Interest-free payment plans	Starting at $25/month, lasting up to 24 months
Financial assistance program	Free or discounted care for eligible patients
Sliding fee scale	Discounts based on income and family size
Pre-pay discount	10% discount if estimate paid before or on day of care
Self-pay discount	Available for patients not billing insurance
Care Credit	No-interest financing option

Cost Consulting

Department	Service/Guidance Offered
Admissions	Financial counselors available to assist with financial arrangements and account questions
Billing	Assistance applying for financial aid and government programs like Medicare/Medicaid
Financial Assistance	Free or discounted care for eligible patients
Financial Counseling	Help understanding hospital charges and insurance coverage
Patient Financial Services	Interest-free, long-term payment plans
Price Transparency	Online cost estimator tool for out-of-pocket expenses

Hospital for patients with disabilities or special needs

Accommodation Type	Details
Physical Accessibility	- Wheelchair accessible entrances and rooms - Elevators - Accessible parking spaces
Assistive Devices	- Wheelchairs - Walkers - Canes - Hearing amplification devices
Communication Aids	- Language interpretation services (200+ languages) - Sign language interpretation - TTY/TDD devices - Written materials in alternative formats
Priority Services	- Expedited check-in process - Assistance with paperwork - Escort services within hospital
Staff Training	- Disability awareness training - Communication skills for patients with disabilities - Proper use of assistive devices

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual cardiology consultations - Online heart health education resources
Emergency	- ExpressCare Virtual Urgent Care visits - Online ER wait times - Virtual ER triage
General Medicine	- MyChart patient portal - Telehealth primary care visits - E-prescriptions - Secure messaging with providers
Neurology	- TeleStroke consultations - Remote EEG monitoring - Virtual neurology follow-ups
Oncology	- Remote symptom monitoring for cancer patients - Virtual tumor board meetings - Online cancer support groups
Psychiatry	- Telepsychiatry consultations - Online mental health screenings - Virtual therapy sessions
Pulmonology	- Remote pulmonary function monitoring - Virtual COPD management - Online respiratory therapy education
Radiology	- Online imaging results portal - Virtual radiology consultations - Teleradiology services

Collaborations / Educational Programs

Department	Program Type
Family Medicine	Clerkship, Residency
Internal Medicine	Clerkship
Neurology	Clerkship
OB/GYN	Clerkship
Pediatrics	Clerkship
Psychiatry	Clerkship
Surgery	Clerkship

Collaborative Research Projects

Department	Research Project	Impact
Cardiology	APOLLO clinical trial for 29 French Intrepid transcatheter mitral valve replacement system	Less invasive approach to mitral valve replacement, reducing complications
Neurology	Collaboration with University of Montana on basic neuroscience research	Advancing understanding of neurological diseases
Oncology	OncoPrism test clinical trial for metastatic squamous cell carcinoma	Guiding treatment decisions for cancer patients
Rehabilitation	Joint venture with Community Medical Center to build new inpatient rehab hospital	Expanding access to specialized rehabilitation services

Professional Development Programs

Department	Affiliations	Professional Development Programs
Nursing	American Nurses Credentialing Center (ANCC)	Magnet Recognition Program
Medical Education	University of Washington School of Medicine	Clinical clerkships, Continuing Medical Education (CME)
Trauma Services	American College of Surgeons	Trauma Nursing Core Course (TNCC), Advanced Trauma Life Support (ATLS)

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Comprehensive Cardiac Center Certification	The Joint Commission
Emergency/Trauma	Level II Trauma Center	American College of Surgeons
General	Magnet Recognition	American Nurses Credentialing Center
Heart	Chest Pain Center Accreditation	Society of Chest Pain Centers
Laboratory	Laboratory Accreditation	College of American Pathologists
Nursing	Continuing Nursing Education Provider	Montana Nurses Association
Pulmonary	Echocardiography Accreditation	Intersocietal Accreditation Commission
Rehabilitation	Cardiovascular and Pulmonary Rehabilitation Accreditation	American Association of Cardiovascular and Pulmonary Rehabilitation
Stroke Care	Advanced Primary Stroke Center Certification	The Joint Commission

Internship and Observation Programs

Department	Opportunity
Emergency Department	Observation
Medical-Surgical	Clinical rotation
Nursing	Residency program
Nursing	Fellowship program
Oncology	Clinical rotation
Perioperative	Clinical rotation
Psychiatry	Clerkship
Various	Job shadowing

Hospital Academic Awards and Achievements

Department	Award
Cardiac	Comprehensive Cardiac Center Certification from The Joint Commission
Cardiac	Named one of the nation´s 50 Top Cardiovascular Hospitals for 2022 by Fortune and IBM Watson Health
Cardiac	Multiple American Heart Association awards for patient care in stroke and heart attack
Environmental	Top 25 Environmental Excellence Award by Practice Greenhealth
Environmental	Circle of Excellence Award for Waste by Practice Greenhealth
Environmental	Greening the Operating Room Recognition by Practice Greenhealth
Hospital-wide	Named Best Hospital in Montana for 2024-2025 by U.S. News & World Report
Hospital-wide	Magnet designation for nursing excellence from the American Nurses Credentialing Center
Hospital-wide	Press Ganey Human Experience Guardian of Excellence Award 2024
Hospital-wide	Press Ganey Human Experience Pinnacle of Excellence Award 2024
Pulmonology	High Performing Hospital in Pulmonology & Lung Surgery by U.S. News & World Report (2024-25)

Hospital Specialization and Expertise Opportunit

Department	Program
Family Medicine	3-year ACGME accredited residency
Pharmacy	PGY1 Pharmacy Residency
Nursing	RN Residency Program
Nursing	RN Fellowship Program
Critical Care	Critical Care Nursing Training
Emergency	Emergency Nursing Training
Perinatal	Perinatal Nursing Training
Perioperative	Perioperative Nursing Training

Hospital Residency and Assistantship Programs

Department/Specialty	Training Program
Family Medicine	Clerkship
Internal Medicine	Clerkship
OB/GYN	Clerkship
Pediatrics	Clerkship
Psychiatry	Clerkship
Surgery	Clerkship
Pharmacy	PGY1 Residency
Nursing	Residency and Fellowship

What are the activities of the hospital for patients without insurance?

Department/Service	Support for Uninsured Patients
Admissions	Financial assistance program screening
Billing Office	- Financial assistance applications - Interest-free payment plans - Discounts for uninsured patients - Help applying for Medicaid/Medicare
Emergency Department	- Emergency Care provided regardless of ability to pay - Screening for financial assistance eligibility
Financial Counseling	- One-on-one counseling - Help finding health insurance options - Assistance with Charity Care applications
Human Resources	Information on low-cost clinics in the area
Patient Financial Services	- Financial assistance for those at 300-400% of federal poverty level - 100% Charity Care for eligible low-income patients - Catastrophic expense assistance
Social Work	- Help applying for government assistance programs - Referrals to community resources

Hospital Research Collaborations

Department	Research Partners
Neuroscience	Montana Neuroscience Institute, University of Montana
Cardiology	International Heart Institute, University of Montana
Cancer Research	Montana Cancer Center, University of Montana
Clinical Trials	APOLLO Trial (global research study)
Medical Education	University of Washington School of Medicine (WWAMI program)
Rural Health	Western Montana Area Health Education Center

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Nursing	- New graduate RN residency program - Experienced RN fellowship program for specialty transitions - ANCC Accredited with Distinction residency/fellowship programs - Trained preceptor support and transition mentors
Surgery	- Surgical Tech Clinical Student Resident opportunity - Paid clinical time for students - Education loan reimbursement - Secured employment after graduation
Respiratory Therapy	- Student intern program - Part-time work opportunities for enrolled students - Education loan reimbursement
Administration	- 12-month Administrative Fellowship for masters level individuals - Mentorship from senior leaders - Challenging, highly visible projects
All Departments	- ProvidenceReady program for career exploration and preparation - Volunteer and job shadow opportunities - Partnerships with local schools and colleges - Continuing education opportunities

Providence St. Patrick Hospital Nearest Places

Hotels

0.2 km

4.5

Residence Inn Missoula

Free breakfast, Free WiFi, Pet-friendly

0.3 km

4.3

DoubleTree by Hilton Hotel Missoula - Edgewater

River views, Restaurant, Free WiFi

0.4 km

4.1

Holiday Inn Missoula Downtown

Indoor pool, Restaurant, Free WiFi

0.7 km

Comfort Inn University

Free breakfast, Free WiFi, Fitness center

0.8 km

3.9

Broadway Inn Conference Center

Free breakfast, Free WiFi, Pool

0.9 km

3.7

Motel 6 Missoula - University

Free WiFi, Pet-friendly, 24-hour front desk

Florists and Gift Shops

0.4 km

4.8

Bitterroot Flower Shop

Full-service flower shop, wedding flowers, plants, gifts

0.6 km

4.7

Garden City Floral

Flower arrangements, plants, gifts, wedding flowers

0.7 km

4.7

Rockin Rudy´s

Gifts, music, cards, novelties

0.8 km

4.5

The M Store

University of Montana merchandise, gifts

0.9 km

4.7

Noteworthy Paper & Press

Stationery, cards, gifts

0.1 km

4.2

Shamrock Shop

Hospital gift shop, flowers, cards, gifts

Food and Restaurant

0.3 km

4.6

Biga Pizza

Italian, Pizza

0.4 km

4.6

The Notorious P.I.G. BBQ

Barbecue, American

0.5 km

4.5

Plonk

Wine Bar, American

0.6 km

4.4

The Catalyst Cafe

Cafe, American

0.7 km

4.5

Scotty´s Table

American, Fine Dining

0.8 km

4.3

Tamarack Brewing Company

Brewery, American

Pharmacies

0 km

4.9

Credena Health Pharmacy St. Patrick

Specialty medications, patient education, counseling, competitive pricing, mail delivery service

0.1 km

4.7

Providence Broadway Pharmacy

Hospital pharmacy, prescription medications

0.3 km

4.3

Missoula Fresh Market Pharmacy

Grocery store pharmacy, prescription medications, over-the-counter drugs

0.5 km

4.1

Albertsons Pharmacy

Grocery store pharmacy, prescription medications, immunizations, health screenings

0.7 km

4.8

Montana Compounding Pharmacy

Compounding pharmacy, custom medications, hormone therapy

0.9 km

4.5

The University of Montana Pharmacy

University pharmacy, prescription medications, student health services

Taxi and Transportation

0.8 km

3.5

Yellow Cab Inc

Taxi service, Airport transfers

0.6 km

4.2

Missoula Green Taxi

Eco-friendly hybrid vehicles, Local ownership

0.9 km

Airport Shuttler

Airport transfers, Shuttle service

0.7 km

4.5

The Chiefton Group

Private car service, Corporate transportation

0.9 km

4.3

Bitterroot Valley Shuttles

Shuttle service, Airport transfers

0.8 km

4.7

Society Transportation

Luxury car service, Event transportation

ATMs and Banks

0.1 km

4.5

First Security Bank Downtown

Full-service banking, ATM

0.3 km

3.8

U.S. Bank Missoula Downtown

Full-service banking, ATM

0.4 km

3.5

Wells Fargo Bank Missoula Broadway

Full-service banking, ATM

0.5 km

4.6

Clearwater Credit Union Downtown

Full-service banking, ATM

0.6 km

3.9

First Interstate Bank Downtown

Full-service banking, ATM

0.8 km

4.7

TrailWest Bank Missoula

Full-service banking, ATM

Parking Lots

0.3 km

4.1

Central Park Structure

Covered parking, 24/7 access, Pay stations

0.5 km

Park Place Structure

Covered parking, 24/7 access, Pay stations

0.7 km

4.2

Roam Structure

Covered parking, 24/7 access, Pay stations

Shopping Malls

0.9 km

4.3

Southgate Mall

JCPenney, AMC Theatres, H&M, Scheels

0.5 km

4.5

Downtown Missoula

Local boutiques, restaurants, art galleries

0.8 km

4.4

Hip Strip

Unique local shops, cafes, breweries

Stationery and Copying Services

0.1 km

4.1

FedEx Office Print & Ship Center

Printing, copying, packing, shipping

0.8 km

4.8

Noteworthy Paper & Press

Stationery, letterpress printing, custom design

0.2 km

4.3

The UPS Store

Printing, copying, packing, shipping

Car Rental

0.7 km

4.4

Enterprise Rent-A-Car

Wide selection of vehicles, pickup/drop-off services

0.9 km

4.1

Budget Car Rental

Economy to luxury vehicles, airport services

1.0 km

3.9

Hertz

Various car classes, Gold Plus Rewards program

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews highlight exceptional care and professional teamwork at Providence St. Patrick Hospital. Patients and their families express gratitude for the attentive and compassionate service provided by doctors and staff. Reviewers mention successful surgeries and excellent postoperative care, with special appreciation for the coordinated efforts of medical teams who are dedicated to patient well-being. The hospital´s commitment to quality is demonstrated through consistent positive outcomes, making it a trusted choice for significant health concerns.

❌ Summary of Negative Reviews

Negative feedback centers around concerns with the efficiency and attentiveness of care at Providence St. Patrick Hospital. Patients report long wait times and insufficient initial assessments, leading to frustration and feelings of neglect. Experiences include inadequate patient handling and dismissive behavior, particularly during high-stress situations. Such reviews suggest a decline in the quality of services, impacting patient confidence in the institution´s ability to provide compassionate and immediate care.

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 7:00 AM - 6:00 PM

Diagnostic Imaging

Monday - Friday: 6:30 AM - 6:00 PM

Laboratory Services

Monday - Friday: 7:00 AM - 3:30 PM, Saturday: By appointment

Department Phones

Department	Phone
Main Hospital	406-543-7271
Bariatric Services	406-329-5866
Breast Center	406-329-5757
Broadway Imaging Center	406-329-5757
Digestive Health	406-543-7271
Emergency Department	406-543-7271
Family Maternity Center	406-329-5300
Laboratory Services	406-329-5838
Missoula Infusion Center	406-327-1673
Montana Cancer Center	406-728-2539
Montana Neuroscience Institute	406-543-7271
Orthopedics	406-543-7271
Palliative Care	406-327-1950
Perioperative Medicine Clinic	406-327-7340
Radiology and Diagnostic Imaging	406-329-5757
Rehabilitation	406-329-5895
Surgery	406-543-7271
The Learning Center	406-329-5710
Trauma Center	406-543-7271