✅ Summary of Positive Reviews
Patients are effusive in their praise of the Swedish Medical Center´s transplant team and nursing staff. Reviewer Steve Mitchell highlighted the incredible dedication and expertise of the transplant team during his daughter´s liver surgery, noting their thoroughness and constant presence throughout her 155-day stay. Another reviewer, Max Kaske, praised Nurse Tracey Neumann for her exceptional care and attentiveness during his boyfriend´s surgery, emphasizing her advocacy and support in a challenging situation. These reviews underscore the professional, compassionate care that patients receive at the facility.
❌ Summary of Negative Reviews
The negative reviews of Swedish Medical Center focus primarily on issues of professionalism and communication. Brittney Marie expressed frustration with unexpected and significant billing charges months after services were rendered, while Peiti Li encountered problems with appointment scheduling and cancellations without proper accountability. Tiffany Lovern recounted an unpleasant experience with a lab technician whose unprofessional behavior caused unnecessary distress before her mother-in-law´s surgery. These accounts highlight areas where the hospital could improve in terms of administrative processes and staff interactions with patients.