✅ Summary of Positive Reviews
Patients at Virginia Mason Medical Center have expressed high satisfaction with the care they received. Many noted the professionalism and compassion of the staff, with quick and attentive service from nurses and doctors. Positive experiences included clear communication from the medical team and smooth surgical procedures. The warmth of the personnel contributed to an overall positive hospital stay, even during unexpected emergencies, with patients frequently highlighting the friendliness and dedication of the staff.
❌ Summary of Negative Reviews
Some patients have faced challenges at Virginia Mason Medical Center, particularly concerning administrative and follow-up aspects of their care. Concerns were raised about appointment cancellations at short notice, lack of communication, and inconsistent post-procedure follow-up, suggesting a disconnect between patient expectations and the service provided. While day-of care often met expectations, ongoing support and scheduling reliability were cited as areas in need of improvement.