✅ Summary of Positive Reviews
The positive reviews highlight the dedicated and compassionate care provided by the staff at Mary Free Bed Rehabilitation Hospital. Patients and their families express deep gratitude for the professionalism, knowledge, and kindness of the healthcare professionals, mentioning specific workers such as Dr. Wang for his incredible care and sense of humor. The facility is praised for its thorough and attentive treatment in serious medical conditions like spinal injuries, with particular appreciation for how the staff´s empathy and support make challenging rehabilitations more manageable. The secure environment and hardworking personnel, especially on specific floors, are also noted as key positive aspects.
❌ Summary of Negative Reviews
Negative reviews focus on issues of patient care and management at Mary Free Bed Rehabilitation Hospital. Complaints are primarily about neglect in the cleanliness and timely provision of care, with reports of patients being left unclean and unattended in unacceptable conditions. Concerns are also raised about the consistency of medical opinions and the perceived prioritization of profits over patient wellbeing. Instances of inadequate staffing and delayed essential services highlight a gap in expected standards of care, leading to distress and dissatisfaction among patients and their families.