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Virginia Beach Psychiatric Center

2.8 (143)

Virginia Beach Psychiatric Center, founded in 1971, is a 100-bed mental health and substance abuse treatment facility located in Virginia Beach, Virginia. The center is accredited by The Joint Commission and specializes in providing crisis-responsive psychiatric care and addiction treatment for adults. Its programs focus on acute stabilization, emotional recovery, and dual diagnosis treatment.

NPI Number : 1326071093

1100 First Colonial Rd, Virginia Beach, VA 23454

(757) 496-6000

vbpcweb.com

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Departments

Outpatient Psychiatric Treatment

Medication Management

Group Therapy

Individual Counseling

Partial Hospitalization Program

Substance Abuse Treatment

Intensive Outpatient Program

Appointment Information

Appointment Method	Details
Phone	Call 757-627-LIFE (5433) 24/7 to schedule
Walk-in	Walk-ins welcome
Same-day	Same-day appointments available
Online	Contact form on website for general inquiries
Assessment	No-cost confidential assessments offered

Visiting Hours

Visitation Type	Details
Online Visitation	Available via web-enabled devices, can be scheduled or requested on-demand, costs $0.25 per minute
Phone Scheduling	Call (757) 385-4493 to schedule a visit at least 24 hours in advance
Walk-In Visits	Not available, all visits must be scheduled in advance
Same-Day Visits	Not available, visits must be scheduled at least 24 hours in advance
Video Visitation	On-site video terminal visits available, one 25-minute visit per week for most inmates

Important Doctors

Virginia Beach Psychiatric Center Information

Management and Leadership Team

Name	Title	Areas of Expertise
Kurtis Hooks	CEO	Hospital operations, behavioral healthcare, strategic development
Jacqueline Hicks	Executive Assistant	Administrative support, executive coordination
Symphony Deering	Unknown executive role	Unknown

Average Salary

Department	Service	Average Cost	Notes
Adult Inpatient	Psychiatric Hospitalization (per day)	$1,500 - $2,500	Varies based on treatment needs
Adolescent Inpatient	Psychiatric Hospitalization (per day)	$1,800 - $3,000	Higher cost due to specialized care
Detox Services	Inpatient Detoxification (3-5 days)	$3,000 - $5,000	Includes medical supervision
Outpatient Services	Individual Therapy Session	$150 - $250	45-60 minute sessions
Partial Hospitalization	Daily Program (per day)	$500 - $800	Intensive outpatient option
Medication Management	Psychiatric Evaluation	$300 - $500	Initial assessment
Medication Management	Follow-up Visit	$100 - $200	15-30 minute appointments
Group Therapy	Group Session	$50 - $100	60-90 minute sessions

Support Programs for Patients

Program/Service	Description
Financial Assistance	Sliding fee scale, payment assistance available
Aftercare Continuing Care	Ongoing support after discharge
Case Management	Coordination of services and resources
Housing Services	Assistance finding housing options
Transportation Assistance	Help with transportation to/from treatment
Psychosocial Rehabilitation	Skills training and support
Supported Employment	Help finding and maintaining employment
Family Counseling	Therapy and education for families
Partial Hospitalization	Intensive outpatient day program

Payment Plans

Payment Option	Details
In-house Payment Plans	- Available for all patients - Maximum repayment length up to 60 months - No interest or fees for most plans - Can be approved before procedure
Third-Party Financing	- Medical credit cards - Interest-bearing and interest-free options - Offered through revenue cycle management companies
Insurance Coverage	- Accepts most insurance plans - HMOs, PPOs, Medicare, TRICARE - Staff assists with pre-certification and authorization
Self-Pay Option	Available for those without insurance
Financial Assistance	May be available for eligible patients

Accepted Insurance Companies

Aetna

Amerigroup

Blue Cross Blue Shield

Medicaid

Medicare

Tricare

Cost Consulting

Department	Financial Services Offered
Financial Assistance	- Financial Assistance Program for uninsured patients - Assistance for insured patients based on family income, size, and medical needs - Financial counselor available
Insurance	- Insurance pre-certification - Assistance with insurance approval process
Cost Information	- No-cost, confidential assessments - Guidance on treatment costs before starting care
Payment Options	- Private insurance accepted - Medicare accepted - Medicaid accepted - Military insurance (e.g. TRICARE) accepted - Cash/self-pay accepted - State-financed health insurance plans accepted

Hospital for patients with disabilities or special needs

Accommodation Type	Details
Physical Accessibility	- Wheelchair accessible entrances and rooms - Elevators - Handrails in hallways - Accessible bathrooms
Assistive Devices	- Wheelchairs available - Walkers available - Hearing aids available upon request
Communication Aids	- Sign language interpreters available - TTY/TDD devices for deaf patients - Large print materials - Braille materials available upon request
Priority Services	- Priority admission process for patients with disabilities - Expedited triage for patients with special needs
Staff Training	- Disability awareness training for all staff - Specialized training on inclusive care practices

Digital Health Services

Department	Digital Health Services
Admissions	- Online pre-registration form - Virtual tours of facility
Assessment & Referral	- 24/7 crisis hotline (757-627-LIFE) - Online mental health screening tools
Outpatient Services	- Telehealth video therapy sessions - Mobile app for appointment scheduling - Secure messaging with providers
Patient Portal	- Access to medical records - Prescription refill requests - Bill pay options
Remote Monitoring	- Mood tracking mobile app - Medication adherence tools - Wearable devices for vital sign monitoring

Collaborations / Educational Programs

Department	Educational Program
Psychiatry	Inpatient psychiatry rotation
Addiction Medicine	Chemical dependency detox rotation
Consultation-Liaison Psychiatry	Consultation psychiatry rotation
Geriatric Psychiatry	Geriatric psychiatry rotation
Medical Education	Weekly didactic seminars
Group Therapy	Group therapy observation and co-facilitation
Assessment	Psychiatric assessment training

Collaborative Research Projects

Department	Research Project	Impact
Psychiatry	Clinical trial on lithium for suicide prevention in veterans	Potential to transform clinical management of suicidality
Sleep Medicine	Ongoing research on sleep disorders	Improved diagnosis and treatment of sleep issues
Psychology	Studies on personality assessment	Enhanced understanding of individual differences
Neuropsychology	Research on cognitive functioning	Better evaluation of brain-behavior relationships

Professional Development Programs

Department	Affiliation/Program
Behavioral Health	National Action Alliance for Suicide Prevention
Certification	The Joint Commission Accreditation
Education	ECPI University Partnership Program
Emergency Services	Crisis Intervention Team (CIT) Training
Hospital-Wide	State Substance Abuse Agency Certification
Medical	State Department of Health Licensing
Psychiatry	State Mental Health Department Certification
Staff Development	Continuing Education and Certification Programs

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Behavioral Health	Behavioral Health Care Accreditation	The Joint Commission
Chemical Dependency	Substance Use Disorders Certification	The Joint Commission
Hospital	Hospital Accreditation	The Joint Commission
Psychiatric Services	Psychiatric Hospital Certification	The Joint Commission

Internship and Observation Programs

Department	Opportunity Type	Eligible Students
Behavioral Health	Clinical Rotation	Nursing Students
Mental Health	Observation	Medical Students
Psychiatry	Internship	Psychology Graduate Students
Social Work	Practicum	Social Work Students
Substance Abuse	Clinical Experience	Counseling Students

Hospital Academic Awards and Achievements

Department	Information
Admissions	24/7 assessment and referral center, no-cost assessments, no appointment needed, mobile assessment team available
Awards	Human Rights awards in 2010 and 2011, Virginia CIT Officer of the Year in 2014 and 2015, CIT International´s Police Executive of the Year for 2020
Capacity	100 beds, 66.57% licensed bed occupancy
Contact	Phone: 757-627-LIFE, Address: 1100 First Colonial Rd, Virginia Beach, VA 23454
Crisis Intervention	CIT program developed in 2008, CIT Assessment Center opened in 2010, over 50% of police department CIT certified
Insurance	Accepts most insurance plans, including HMOs, PPOs, Medicare, TRICARE
Programs	Adult psychiatric and substance abuse treatment, child/adolescent psychiatric treatment, 24-hour crisis line
Staff	165.4 full-time equivalent employees, multidisciplinary team including psychiatrists, psychologists, nurses, social workers

Hospital Specialization and Expertise Opportunit

Department	Program
Psychiatry	Adult Inpatient Psychiatry Rotation
Addiction Medicine	Substance Abuse Treatment Rotation
Consultation-Liaison Psychiatry	C-L Psychiatry Rotation
Child & Adolescent Psychiatry	Child/Adolescent Inpatient Rotation
Emergency Psychiatry	Psychiatric Emergency Services Rotation

Hospital Residency and Assistantship Programs

Department	Program
Psychiatry	Adult Partial Hospitalization Program
Addiction Medicine	Chemical Dependency Treatment
Mental Health	Inpatient Psychiatric Care
Medical	Medical Psychiatry

What are the activities of the hospital for patients without insurance?

Department	Services/Support for Uninsured Patients
Admissions	24/7 no-cost confidential assessments
Financial Assistance	Financial Assistance Program for uninsured patients
Emergency Care	24/7 crisis intervention services
Inpatient Services	Potential discounts for uninsured patients
Outpatient Services	Day treatment programs with possible sliding scale fees
Billing	Payment plans available
Social Services	Guidance on alternative health insurance options
Community Outreach	Referrals to local free/low-cost health resources

Hospital Research Collaborations

Department	Research Partner
Psychiatry	Eastern Virginia Medical School
Clinical Research	National Action Alliance for Suicide Prevention
Medical Education	Old Dominion University
Pharmacology	Virginia Commonwealth University School of Pharmacy

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
General	Structured mentoring program for clinically oriented physicians
General	Mentoring committees with 3-6 members for each mentee
General	Committee chair often a section or division chief
General	Mentors include leaders in healthcare, research, quality improvement, education, policy
General	Committees disband when mentee reaches Clinical Associate Professor level
General	Program enrolls 100% of eligible faculty members
General	1-4 one-hour meetings per committee
General	Mentees choose mentors based on individual interests and career goals
General	No specific training required for mentors
General	Hybrid model combining vertical and peer mentoring

Virginia Beach Psychiatric Center Nearest Places

Hotels

0.3 km

4.2

DoubleTree by Hilton Virginia Beach

Free WiFi, Outdoor pool, Fitness center

0.5 km

4.1

Hilton Garden Inn Virginia Beach Town Center

Free WiFi, Indoor pool, Restaurant

0.6 km

Comfort Inn & Suites Virginia Beach

Free breakfast, Outdoor pool, Fitness center

0.8 km

4.4

Residence Inn by Marriott Virginia Beach Oceanfront

Beachfront, Kitchen in room, Free breakfast

0.9 km

4.2

Courtyard by Marriott Virginia Beach Oceanfront/North 37th Street

Beachfront, Indoor pool, Restaurant

1.0 km

4.3

Hyatt House Virginia Beach/Oceanfront

Beachfront, Rooftop bar, Free breakfast

Florists and Gift Shops

0.8 km

4.7

Fairfield Flowers

Fresh flowers, gifts, classes

0.9 km

4.5

Shore Drive Florist

Get well flowers, hospital delivery

0.9 km

4.6

Bayberry Florist

Get well flowers, basket arrangements

0.7 km

4.3

CHKD Thrift Store

Thrift store, supports children´s hospital

0.5 km

4.2

SVBGH Auxiliary Gift Shop

Hospital gift shop, curbside pickup

1.0 km

4.1

Beach Street USA Gift Shop

Souvenirs, beach-themed gifts

Food and Restaurant

0.1 km

4.5

Gaston´s Italian Steakhouse

Italian, Steakhouse

0.3 km

4.3

Zero´s Subs

Sandwiches, Subs

0.4 km

3.8

Taco Bell

Fast Food, Mexican

0.5 km

4.2

Starbucks

Coffee, Cafe

0.6 km

4.1

Panera Bread

Bakery, Cafe

0.7 km

4.4

Chick-fil-A

Fast Food, Chicken

Pharmacies

0.3 km

3.9

Walgreens Pharmacy

24-hour pharmacy, drive-thru, photo services

0.5 km

3.7

CVS Pharmacy

Prescription refills, MinuteClinic, photo services

0.7 km

4.2

Sentara Virginia Beach Outpatient Pharmacy

Hospital outpatient pharmacy, prescription compounding

0.8 km

3.5

Rite Aid Pharmacy

Prescription refills, immunizations, drive-thru

0.9 km

Harris Teeter Pharmacy

Grocery store pharmacy, prescription refills, immunizations

1.0 km

3.8

Farm Fresh Pharmacy

Grocery store pharmacy, prescription refills, health screenings

Taxi and Transportation

0.8 km

3.8

Yellow Cab of Virginia Beach

24/7 service, Airport transfers, Local transportation

0.9 km

4.1

Black and White Cabs of Virginia Beach

Wheelchair accessible vehicles, Digital cameras in cabs, 24/7 service

0.7 km

3.9

Norfolk zTrip

Wheelchair accessible vans, 24/7 service, App booking

0.6 km

4.2

Virginia Beach Taxi Service

Local transportation, Airport transfers, 24/7 service

0.5 km

4.5

Alba Taxi

Tourism industry service, Military base transportation, Local resident service

1.0 km

Coastal Ride Transportation

Medical transportation, Wheelchair accessible vehicles, 24/7 service

ATMs and Banks

0.2 km

4.5

TowneBank First Colonial

Personal banking, business banking, ATM

0.3 km

3.9

Bank of America Financial Center

Full-service banking, drive-thru ATM

0.6 km

3.8

Truist Hilltop Branch & ATM

Full-service banking, ATM

0.8 km

4.3

ABNB Federal Credit Union

Credit union services, ATM

0.9 km

3.7

Wells Fargo Bank

Full-service banking, ATM

1.0 km

4.4

Navy Federal Credit Union

Credit union services, ATM

Parking Lots

0.9 km

4.1

9th Street Garage

24/7 access, Covered parking, Pay stations

0.8 km

25th Street Garage

24/7 access, Covered parking, Pay stations

1.0 km

4.2

31st Street Garage

24/7 access, Covered parking, Pay stations

Shopping Malls

0.5 km

4.4

The Shops at Hilltop

120+ shops and restaurants including Athleta, Ethan Allen, TASTE, Baker´s Crust

0.7 km

4.3

Hilltop North Shopping Center

Kroger, Marshalls, Michaels, PetSmart

0.8 km

4.4

Hilltop East Shopping Center

Trader Joe´s, Bed Bath & Beyond, DSW, Total Wine & More

Stationery and Copying Services

0.8 km

4.7

Virginia Beach Printing & Stationery

Offset printing, digital printing, thermography printing, custom designs

0.9 km

4.1

FedEx Office Print & Ship Center

Printing, copying, scanning, shipping, passport photos

1.0 km

4.8

Minuteman Press

Printing, copying, graphic design, promotional products

Car Rental

0.8 km

3.8

Budget Car Rental

SUVs, economy cars, luxury vehicles

0.9 km

4.3

Enterprise Rent-A-Car

Wide selection of vehicles, pickup/drop-off service

1.0 km

3.9

Avis Car Rental

Business rentals, long-term rentals, one-way rentals

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews for Virginia Beach Psychiatric Center highlight the supportive and caring staff, frequently mentioning specific staff members like Tito, Dr. Yetter, and Dr. Balmer who were instrumental in providing exceptional care. Patients appreciated the supportive environment and effective treatment, with some experiencing significant improvements in their mental health. The program structure, social connections made during the stay, and quality of food were also positively mentioned. Overall, many reviewers found the center to be life-changing and highly recommend it.

❌ Summary of Negative Reviews

Negative reviews express frustration with the center´s communication and treatment efficacy. One reviewer shared concerns about a lack of thorough evaluation leading to ongoing mental health issues resulting in legal consequences for their family member. Complaints also include dissatisfaction with the delay in seeing medical doctors and issues with administrative processes. These reviews suggest a need for improved communication and evaluation processes to ensure better patient care.

Working Hours

Emergency Services

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 8:00 AM - 4:30 PM

Laboratory Services

Monday - Friday: 8:00 AM - 3:00 PM

Inpatient Services

24 hours a day, 7 days a week

Assessment & Referral Center

24 hours a day, 7 days a week

Department Phones

Department	Phone
Main Hospital	757-627-LIFE (5433)
Assessment and Referral	757-627-LIFE (5433)
Fax	757-496-4532

Language and Translation Services

English
Sign Language

Virginia Beach Psychiatric Center

NPI Number : 1326071093

1100 First Colonial Rd, Virginia Beach, VA 23454

(757) 496-6000

vbpcweb.com

Departments

Outpatient Psychiatric Treatment

Medication Management

Group Therapy

Individual Counseling

Partial Hospitalization Program

Substance Abuse Treatment

Intensive Outpatient Program

Appointment Information

Visiting Hours

Important Doctors

Dr. Schreiber

Dr. Katharine W. Heatwole

Dr. Pamela Zane

Humayun Kabir

Virginia Beach Psychiatric Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Virginia Beach Psychiatric Center Nearest Places

Hotels

DoubleTree by Hilton Virginia Beach

Hilton Garden Inn Virginia Beach Town Center

Comfort Inn & Suites Virginia Beach

Residence Inn by Marriott Virginia Beach Oceanfront

Courtyard by Marriott Virginia Beach Oceanfront/North 37th Street

Hyatt House Virginia Beach/Oceanfront

Florists and Gift Shops

Fairfield Flowers

Shore Drive Florist

Bayberry Florist

CHKD Thrift Store

SVBGH Auxiliary Gift Shop

Beach Street USA Gift Shop

Food and Restaurant

Gaston´s Italian Steakhouse

Zero´s Subs

Taco Bell

Starbucks

Panera Bread

Chick-fil-A

Pharmacies

Walgreens Pharmacy

CVS Pharmacy

Sentara Virginia Beach Outpatient Pharmacy

Rite Aid Pharmacy

Harris Teeter Pharmacy

Farm Fresh Pharmacy

Taxi and Transportation

Yellow Cab of Virginia Beach

Black and White Cabs of Virginia Beach

Norfolk zTrip

Virginia Beach Taxi Service

Alba Taxi

Coastal Ride Transportation

ATMs and Banks

TowneBank First Colonial

Bank of America Financial Center

Truist Hilltop Branch & ATM