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Sentara Virginia Beach General Hospital

2.9 (394)

Sentara Virginia Beach General Hospital, founded in 1965, is a 273-bed acute care facility located in Virginia Beach, Virginia. The hospital has received multiple Gold Plus Awards for stroke care excellence. It offers a wide range of medical specialties, including cardiac care, neurosciences, orthopedics, and cancer treatment. The facility is known for its advanced surgical services and comprehensive women´s health programs.

NPI Number : 1639931298

1060 First Colonial Rd, Virginia Beach, VA 23454

(757) 395-8000

www.sentara.com

Get Directions

Departments

Neurosciences

Heart and Vascular

Orthopedics and Spine

Cancer

Women´s Health

Emergency Department

Behavioral Health

Imaging

Inpatient Rehabilitation

Diabetes

Nutrition Services

Pain Management

Palliative Care

Sentara Sleep Center

Surgery

SVB Comprehensive Breast Center

Appointment Information

Department	Phone	Same-day
Central Scheduling	757-388-2030
Primary Care	Call office
Specialty Care	Call office	Varies
Emergency	757-395-8890
Virtual Care	N/A

Visiting Hours

Department	Visitation Information
General Visitation	- Hours: 11 a.m. – 8:30 p.m. - Photo ID required at reception - Visitor badge provided - Mask encouraged - Social distancing recommended
ICU/CCU	Ask nurse for specific unit hours
Online Options	- E-visits available through Sentara MyChart - Video visits 7 a.m. - 7 p.m.
Phone Scheduling	- Central Scheduling: 757-388-2030 - Patient Information: 757-395-6883
Same-Day/Walk-In	- Call primary care team for same-day appointment - Walk-in care available (reserve spot online)

Important Doctors

Sentara Virginia Beach General Hospital Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise
Administration	Elwood "Bernie" Boone III	President	Hospital Management, Strategic Planning, Facility Expansion
Finance	Taylor Boyle	Chief Financial Officer	Financial Management, Budgeting, Revenue Cycle
Medical Affairs	Joel Bundy, MD	Senior Vice President and Chief Medical and Quality Officer	Clinical Quality, Patient Safety, Medical Leadership
Nursing	Mary Morin, RN	Senior Vice President and Chief Nursing Officer	Nursing Operations, Clinical Effectiveness, Employee Health
Operations	Teresa Edwards	Senior Vice President, Regional President, Eastern Division	Hospital Operations, Regional Strategy, Community Relations

Average Salary

Department	Service/Procedure	Average Cost
Cardiology	Basic EKG	$200
Cardiology	Echocardiogram	$1,500
Cardiology	Cardiac Catheterization	$25,000
Oncology	Chemotherapy Session	$10,000 - $30,000
Oncology	Radiation Therapy Session	$2,000 - $5,000
Neurology	MRI Brain Scan	$2,500
Neurology	EEG	$800
Orthopedics	Knee Replacement	$50,000
Orthopedics	Hip Replacement	$40,000
Outpatient	CT Scan	$1,200
Outpatient	X-Ray	$200 - $400
Outpatient	Blood Test	$100 - $1,000

Support Programs for Patients

Department	Program/Service
Financial Assistance	Sentara Charity Program
Financial Assistance	Sentara Uninsured Patient Discount Program
Financial Assistance	Assistance with Medicaid eligibility
Home Care	Sentara Home Care Services
Home Care	Skilled nursing care
Home Care	Infusion therapy
Home Care	Rehabilitative therapies
Palliative Care	Hospice care
Social Support	Adult day care centers
Behavioral Health	Outpatient programs
Behavioral Health	Partial Hospitalization Program
Behavioral Health	Intensive Outpatient Program

Payment Plans

Payment Plan Option	Details
Interest-Free Payment Plans	6, 12, 18, 24, 36 or 48 month options based on total balance
Minimum Balance for Plans	$150 or more
Plan Duration Eligibility	6 months: $150+ 12 months: $750+ 18 months: $1,500+ 24 months: $2,250+ 36 months: $3,000+ 48 months: $4,000+
First Payment Due	Flexible - can choose date when setting up plan
Combining Family Balances	Allowed for immediate family members
Sentara Charity Program	Financial assistance for qualifying patients
Uninsured Patient Discount	Available for patients without insurance

Accepted Insurance Companies

Aetna

Anthem

Cigna

First Health

Humana

Medicare

Tricare

United Healthcare

Cost Consulting

Department	Financial Services
Financial Assistance	- Charity care program - Assistance with Medicaid eligibility - Uninsured patient discounts - Eligibility based on family size, income, and resources
Patient Accounting	- Help arranging reasonable payment plans - Phone: 757-233-4500
Patient Financial Services	- Guidance on treatment costs - Information on financial assistance options - Phone: 757-395-6877
Treatment Cost Calculator	- Online tool to estimate out-of-pocket costs - Provides real-time estimates for covered services - Tailored to individual benefit plans

Hospital for patients with disabilities or special needs

Accommodation	Details
Accessible Facilities	- Convenient off-street parking for disabled persons - Curb cuts and ramps between parking areas and buildings - Level access to first floor with elevator access to all other floors - Fully accessible offices, meeting rooms, bathrooms, public waiting areas, cafeteria, patient treatment areas, and medical equipment
Communication Aids	- Free qualified sign language and oral interpreters - TDD services - Video remote interpreting - Assisted listening devices - Closed caption TVs - Picture boards - Cue cards - Documents in multiple languages
Visual Impairment Assistance	- Staff available to read written materials aloud - Large print materials - Braille conversion of materials
Mobility Assistance	- Assistive devices for persons with impaired manual skills
Priority Services	- Designated Support Person (DSP) allowed for patients with diagnosed disabilities

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual follow-up appointments - Online heart health education resources
Emergency	- Virtual ER triage - Online ER wait times - Remote consultation for non-urgent cases
General Medicine	- Telehealth primary care visits - E-prescriptions - Secure messaging with providers
Neurology	- Telestroke services - Remote neurological assessments - Virtual cognitive therapy sessions
Oncology	- Virtual tumor board meetings - Remote chemotherapy symptom monitoring - Online cancer support groups
Orthopedics	- Virtual Physical Therapy sessions - Remote post-operative monitoring - Online joint replacement education
Patient Services	- MyChart patient portal - Online bill pay - Virtual patient registration
Radiology	- Teleradiology services - Online imaging results access - Virtual radiology consultations
Surgery	- Virtual pre-operative assessments - Remote post-surgical follow-ups - Online surgical preparation resources
Women´s Health	- Virtual prenatal check-ups - Remote fetal monitoring - Online breastfeeding support

Collaborations / Educational Programs

Department	Program Details
Cardiology	4-week rotation, cardiac catheterization lab experience
Clinical Pastoral Education	Accredited CPE Levels I & II program
Diabetes Education	9-hour "Healthy Living with Diabetes" program
Emergency Medicine	4-week rotation, patient evaluations, resuscitations, procedures
Internal Medicine	Subspecialty rotations in Endocrinology, hematology/oncology, infectious disease, Nephrology, neurology
Medical Scholars Program	Observational program for upper school students
Orthopedics	4-week rotation, acute care clinic, lectures
Pediatric Surgery	2-4 week rotations, clinic and OR exposure
Thoracic Surgery	4-week rotation, pre/post-operative care, surgical procedures

Collaborative Research Projects

Department	Research Projects
Cancer Research	- Luke Hillier Cancer Research Alliance partnership with EVMS and VOA - Early phase clinical trials and translational research - Biospecimen banking - Health equity and outcomes research - Hyperthermic Intraperitoneal Chemotherapy (HIPEC) for ovarian cancer
Cardiology	- Transcaval vs transaxillary TAVR study - Impella-assisted high-risk PCI research - Part of Sentara Heart network for advanced cardiac procedures and imaging
Genetics	- Sickle cell disease research through new Sentara-EVMS Comprehensive Sickle Cell Program - Focus on chronic complications, pain management, and behavioral health
Immunology	- Passive Immunity Trial for Our Nation (PassITON) study
Oncology	- Prognostic biomarker development for early tumor relapse detection - Chemo-resistance studies in high-risk breast cancer - Primary liver sarcoma treatment outcomes research
Neurosciences	- Accredited stroke center research

Professional Development Programs

Department	Affiliations & Professional Development
Nursing	- Magnet hospital for nursing excellence - RN Residency Program for new graduates - Tuition assistance up to $5,250/year - Student loan repayment up to $10,000 lifetime - Guild education benefits for degree programs
Neuroscience	- Accredited Primary Stroke Center - Dedicated nursing wing for stroke treatment - Stroke support group for patients and families
Cardiology	- Sentara Heart Center - Cardiac rehabilitation programs - Cardiovascular technology training lab
Trauma	- Level III Trauma Center - Trauma surgery specialization
Medical Education	- Simulation Center for hands-on training - Continuing education programs - Specialty internships in critical care, surgery, emergency

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Emergency/Trauma	Level III Trauma Center	Not specified
Heart and Vascular	America´s 100 Best Hospitals for Coronary Intervention Award™ (2023)	Healthgrades
Hospital-wide	Magnet® Recognition	American Nurses Credentialing Center (ANCC)
Intermediate Care Unit	Beacon Award for Excellence	American Association of Critical-Care Nurses (AACN)
Neurosciences	Primary Stroke Center Certification	DNV GL Healthcare
Nursing	DAISY Award Program	DAISY Foundation

Internship and Observation Programs

Department	Opportunity
Nursing Administration	Student Nurse Internship Program (S.N.I.P.) - Summer Internship
Nursing Units	Patient Care Technician shadowing

Hospital Academic Awards and Achievements

Department/Award	Details
Beacon Award for Excellence	Intermediate Care Unit 3 East recognized by American Association of Critical-Care Nurses
Blue Distinction Center+	Spine Surgery, Knee and Hip Replacement by BlueCross BlueShield
Cardiology	Accredited Chest Pain Center with Percutaneous Coronary Intervention from Society of Cardiovascular Care
Center of Excellence	Continence by National Association for Continence
Echocardiography	Accredited by Intersocietal Accreditation Commission for adult, transesophageal, and stress echocardiography
Healthcare Heroes	Six awards in 2025 for exceptional programs and people
Magnet Recognition	Redesignation in 2019 from American Nurses Credentialing Center
Orthopedics	Recognized as High Performing by U.S. News & World Report
Radiology	American College of Radiology certification in CT, MRI, Ultrasound and Mammography
Sleep Center	Accredited by American Academy of Sleep Medicine
Stroke Care	Accredited Primary Stroke Center by DNV
Trauma Center	Designated Level III
Vascular Lab	Accredited for noninvasive vascular testing by Intersocietal Accreditation Commission

Hospital Specialization and Expertise Opportunit

Department/Specialty	Training Program
Behavioral Health	No specific residency mentioned
Cancer	No specific residency mentioned
Cardiology	No specific residency mentioned
Emergency Medicine	No specific residency mentioned
Imaging	No specific residency mentioned
Inpatient Rehabilitation	No specific residency mentioned
Neurosciences	No specific residency mentioned
Orthopedics and Spine	No specific residency mentioned
Pain Management	No specific residency mentioned
Palliative Care	No specific residency mentioned
Sleep Medicine	No specific residency mentioned
Surgery	No specific residency mentioned
Women´s Health	No specific residency mentioned

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Behavioral Health	No
Cardiology	No
Diabetes	No
Emergency Medicine	No
Imaging	No
Inpatient Rehabilitation	No
Neurosciences	No
Orthopedics and Spine	No
Pain Management	No
Palliative Care	No
Sleep Medicine	No
Women´s Health	No

What are the activities of the hospital for patients without insurance?

Department/Service	Details
Emergency Department	24/7 emergency care, Level III Trauma Center
Financial Assistance	Charity care program, Medicaid eligibility assistance
Uninsured Discount	50% discount on gross hospital charges
Payment Plans	Reasonable payment plans available
Patient Advocate	Available to assist with financial concerns
Financial Counseling	Office available at 757-233-4600
Charity Care Application	Available in English and Spanish
Eligibility Criteria	Based on family size, income, and resources
Application Period	240 days from first bill to apply for assistance

Hospital Research Collaborations

Department	Research Partners	Collaborations
Cancer Research	Eastern Virginia Medical School (EVMS), George Mason University, Virginia Oncology Associates	Luke Hillier Cancer Research Alliance, Sentara Brock Cancer Center
Cardiology	Eastern Virginia Medical School (EVMS)	Sentara/EVMS Cardio-Obstetrics Center
Clinical Trials	Alliance for Clinical Trials in Oncology, National Cancer Institute	Sentara Health Research Center
Medical Education	Eastern Virginia Medical School (EVMS)	Sentara College of Health Sciences, Sentara RMH School of Medical Laboratory Science
Sickle Cell Research	Eastern Virginia Medical School (EVMS)	Sentara EVMS Comprehensive Sickle Cell Clinic

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Nursing	- 6-month Transition to Practice program for new graduate nurses - Automatic enrollment for all new graduates - Specialized tracks: women´s health, critical care, emergency care, intermediate care, medical-surgical care, operating room - Mentoring from veteran nurses - Skill training and confidence-building exercises - Aims to prepare 750 nurses annually
Registered Nurse Residency	- 6-month program for new RNs with less than 1 year experience - Available at all 12 Sentara hospitals - Includes general nursing orientation, specialty clinical track, professional development sessions - Hands-on experience with trained preceptors - Exposure to evidence-based practice guidelines - Mentoring from skilled educators
Be1Support1 Mentorship	- Individualized mentorship through culturally congruent pairing - Positive effects on new graduates´ decision to remain in nursing - Improves self-confidence, problem-solving, professional communication - Benefits increase steadily for mentees up to 2 years
Virginia Ready Partnership	- Retraining program for unemployed Virginians - Focuses on high-growth sectors - Provides $1,000 Credential Achievement Award - Sentara participates in Talent Task Force to evolve curricula

Sentara Virginia Beach General Hospital Nearest Places

Hotels

0.8 km

9.4

Hyatt Place Virginia Beach / Oceanfront

Oceanfront, Free Wi-Fi, Pool

0.9 km

8.8

Comfort Suites Beachfront

Beachfront, Free Breakfast, Pool

0.9 km

8.6

Courtyard by Marriott Virginia Beach Oceanfront/North 37th Street

Oceanfront, Fitness Center, Restaurant

1.0 km

8.4

Hilton Garden Inn Virginia Beach Oceanfront

Oceanfront, Indoor Pool, Restaurant

1.0 km

7.8

Ramada Plaza by Wyndham Virginia Beach Oceanfront

Oceanfront, Free Wi-Fi, Restaurant

1.0 km

7.6

Seaview Hotel

Beachfront, Free Parking, Wi-Fi

Florists and Gift Shops

0 km

4.5

Sentara Virginia Beach General Hospital Gift Shop

Custom gift baskets, fresh flowers, purses, jewelry, reading glasses, plush animals, cards, magazines

0.5 km

4.7

Flowers at Hilltop

Hospital flower delivery, hand-crafted arrangements, local florist

0.8 km

4.8

Perfectionista Floral Boutique

Custom floral designs, local delivery, wide variety of arrangements

Food and Restaurant

0.5 km

4.5

Chick-fil-A

Fast food, Chicken

0.6 km

4.2

Panera Bread

Bakery, Sandwiches, Soups

0.7 km

4.3

Starbucks

Coffee, Light snacks

0.8 km

3.9

Subway

Sandwiches, Salads

0.9 km

4.1

Chipotle Mexican Grill

Mexican, Fast casual

1.0 km

4.4

Tropical Smoothie Cafe

Smoothies, Sandwiches, Wraps

Pharmacies

0 km

4.2

Sentara Virginia Beach Outpatient Pharmacy

Hospital pharmacy, Prescription filling, Over-the-counter drugs

0.8 km

3.8

CVS Pharmacy

Prescription filling, Drive-thru, Immunizations

0.9 km

3.7

Walgreens

24-hour pharmacy, Drive-thru, Photo services

1 km

3.5

Rite Aid

Prescription filling, Health screenings, Wellness+ rewards

1 km

Harris Teeter Pharmacy

Grocery store pharmacy, Prescription filling, Immunizations

1 km

3.9

Farm Fresh Pharmacy

Grocery store pharmacy, Prescription filling, Health screenings

Taxi and Transportation

0.8 km

4.2

Yellow Cab of Virginia Beach

24/7 service, Professional drivers, Local area knowledge

0.9 km

Black and White Cabs of Virginia Beach

Wheelchair accessible, Digital cameras, Computerized dispatch

On-demand

4.3

Uber

24/7 service, Upfront pricing, Multiple ride options

On-demand

4.1

Lyft

24/7 service, Multiple ride options, Scheduled rides

0.5 km

3.8

Hampton Roads Transit

Bus service, Light rail, Paratransit

0.7 km

4.5

Virginia Beach Airport Shuttle

Airport transfers, Door-to-door service, Shared rides

ATMs and Banks

0.2 km

3.8

Wells Fargo ATM

24/7 ATM, Cash Withdrawals, Deposits

0.5 km

3.9

Bank of America ATM

24/7 ATM, Cash Withdrawals, Deposits, Account Services

0.7 km

4.2

TowneBank

Full-Service Banking, ATM, Loans, Mortgages

0.8 km

Navy Federal Credit Union ATM

24/7 ATM, Cash Withdrawals, Deposits

0.9 km

3.7

SunTrust ATM

24/7 ATM, Cash Withdrawals, Deposits

1.0 km

4.1

Chartway Federal Credit Union

Full-Service Banking, ATM, Loans, Credit Cards

Parking Lots

0 km

4.2

Sentara Virginia Beach General Hospital Parking

Hospital parking, 24/7 access

0.2 km

First Colonial Medical Associates Parking

Medical office parking, free parking

0.8 km

3.8

Virginia Beach General District Court Parking

Public parking, government building access

Shopping Malls

0.8 km

4.3

La Promenade Shoppes

Boutique shops, restaurants, spa services

0.9 km

4.1

Hilltop North Shopping Center

Grocery store, pharmacy, restaurants

1.0 km

4.2

Hilltop East Shopping Center

Retail stores, restaurants, fitness center

Stationery and Copying Services

0.8 km

4.6

Virginia Beach Printing & Stationery

Offset printing, digital printing, thermography printing, custom designs, wedding invitations, business cards

0.9 km

4.1

FedEx Office Print & Ship Center

Printing, copying, scanning, packing, shipping, passport photos

1.0 km

4.3

The UPS Store

Printing, copying, binding, laminating, banner printing, business cards, marketing materials

Car Rental

0.8 km

4.4

Enterprise Rent-A-Car

Wide selection of vehicles, pickup/drop-off service

0.9 km

4.1

Budget Car Rental

Economy to luxury vehicles, one-way rentals

1.0 km

Avis Car Rental

Various car types, long-term rentals

Patient Experiences

✅ Summary of Positive Reviews

The reviews reflect a strong appreciation for the attentive and compassionate care provided by the staff at Sentara Virginia Beach General Hospital. Patients and their families praised the hospital for its efficient procedures and experienced medical personnel. Positive feedback highlighted the seamless processes from admittance to discharge, with various staff members, including doctors, nurses, and therapists, being commended for their dedication, warm hospitality, and ability to create a comfortable and safe environment for patients.

❌ Summary of Negative Reviews

The negative reviews raise concerns about some patients´ experiences, primarily focusing on the perceived lack of attentiveness and understanding from certain medical personnel. Complaints included inadequate responsiveness to urgent medical conditions and dismissive or inappropriate behavior from staff members. These reviews suggest that some patients felt neglected or mistreated during critical times, resulting in feelings of frustration and disappointment with the hospital´s level of care.

Working Hours

Emergency Department

24 hours daily, 365 days a year

Laboratory Services

Monday - Friday: 6:30 a.m. - 6 p.m., Saturday: 8 a.m. - noon

Imaging Center

Monday - Friday: 7:30 a.m. - 5 p.m., Closed Saturday and Sunday

Outpatient Diagnostic Center

Monday - Friday: 6:30 a.m. - 6 p.m., Saturday: 8 a.m. - noon

Department Phones

Department	Phone
Main Hospital	757-395-8000
Central Scheduling	757-388-2030
Cardiac Care Unit	757-395-1100
Emergency Department	757-395-8890
Intensive Care Unit	757-395-8197
Laboratory	757-395-6780
Neurosciences	1-877-310-8713
Patient Information	757-395-6883
Radiology	757-395-6177
Sleep Center	757-395-8168