✅ Summary of Positive Reviews
Patients frequently praised the Vancouver Clinic for its excellent customer service and patient care. Many highlighted the compassionate and professional staff, mentioning efficient handling of situations and thorough medical attention. Experiences with various departments, including oncology and urgent care, were particularly commendable. The staff´s willingness to go ´above and beyond´ and provide personalized care was repeatedly acknowledged.
❌ Summary of Negative Reviews
Some patients expressed dissatisfaction with certain procedures at the Vancouver Clinic, particularly related to billing practices and lack of informed consent. Specific concerns were raised about being billed for unsolicited tests, underscoring the need for better communication and respect for patient history and consent protocols.