✅ Summary of Positive Reviews
The University of Tennessee Medical Center received praise from patients for its dedicated and attentive staff, exemplary care, and comfortable facilities. Positive reviewers appreciated the supportive and informative nursing care, with specific mention of nurses who provided comfort and essential supplies during stays. Experiences in the emergency room and under trauma care were marked by efficient and compassionate service, leaving patients feeling well-attended and understood throughout their treatment. Many noted a positive hospital environment and effective communication from the staff.
❌ Summary of Negative Reviews
Negative reviews highlighted significant concerns, including rude and unprofessional behavior from certain staff members, lack of communication, and hospital negligence. Issues such as poor coordination, inadequate signposting, and unmet patient needs were frequently mentioned. Patients expressed frustration with unclear directions around the hospital, and some even reported experiencing dismissal and privacy breaches. Common themes included a perception of the hospital prioritizing profit over patient care and various logistical difficulties within the facility.