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Temple University Hospital

3 (871)

Temple University Hospital, founded in 1892 as Samaritan Hospital, is a 979-bed academic medical center in Philadelphia. It has received awards for cardiac care, pulmonary care, and patient safety. The hospital is renowned for its specialties in organ transplantation, cardiovascular medicine, pulmonology, neurosciences, orthopaedics, and oncology. It serves as the primary teaching hospital for Temple University´s medical school.

NPI Number : 1962579029

3401 N Broad St, Philadelphia, PA 19140

(215) 707-2000

www.templehealth.org

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Departments

Cardiology

Neurology

Pulmonology

Nephrology

Internal Medicine

Orthopaedics

General Surgery

Pathology

Radiology

Pharmacy

Ophthalmology

Otolaryngology

Obstetrics & Gynecology

Pediatrics

Psychiatry

Oncology

Dermatology

Oral & Maxillofacial Surgery

Endocrinology

Gastroenterology

Appointment Information

Department	Phone Number	Online Scheduling	Walk-In	Same-Day
General Appointments	800-836-7536	Yes	No	Limited
Cardiology	800-836-7536	Yes	No	No
Emergency	215-707-1043	No	Yes	Yes
Internal Medicine	215-440-8681	Yes	No	Yes
Oncology	215-728-2600	Yes	No	Limited
Student Health	215-204-7500	Yes	Limited	Yes
Urgent Care	Check online	Yes	Yes	Yes

Visiting Hours

Department	Visitation Process
General Inpatient	- Visiting hours: 8 AM to 8 PM daily - Two visitors allowed at a time - Children under 12 not permitted - Visitors must wear badge
Intensive Care Unit	- Visiting hours: 24/7 - Two visitors allowed at a time
Maternity	- Two support persons allowed during labor/delivery - One support person in OR suite
Phone Scheduling	- Call 800-TEMPLE-MED (800-836-7536) - Monday-Friday, 8 AM - 5 PM
Telemedicine	- Available for some appointments - $20 copay, no deductible
Walk-In	- Available at Temple ReadyCare urgent care locations - No appointment needed

Important Doctors

Temple University Hospital Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Abhinav Rastogi	President & CEO	Executive Leadership	Hospital Operations, Strategic Planning
Daniel Del Portal	Chief Clinical Officer	Clinical Operations	Clinical Quality, Patient Safety
Chaudron Carter Short	Chief Nursing Executive	Nursing	Nursing Operations, Patient Care
Rebecca Armbruster	Chief Medical Officer	Medical Affairs	Medical Staff Management, Quality Improvement
Steven Carson	SVP, Population Health	Population Health	Care Management, Community Health
Ray Lefton	Chief Financial Officer	Finance	Financial Management, Revenue Cycle
Sean Rowland	VP, Perioperative Services	Surgical Services	Surgical Operations, Perioperative Care
Susan Coull	Chief GME Officer	Graduate Medical Education	Residency Programs, Medical Education

Average Salary

Department	Common Procedure/Service	Average Cost
Cardiology	Angioplasty	$28,000 - $35,000
Cardiology	Cardiac Stress Test	$1,200 - $1,800
Oncology	Chemotherapy (per session)	$5,000 - $10,000
Oncology	Radiation Therapy (per session)	$2,000 - $3,500
Neurology	MRI Brain Scan	$1,500 - $3,000
Neurology	EEG	$800 - $1,500
Orthopedics	Total Knee Replacement	$35,000 - $50,000
Orthopedics	Arthroscopy	$5,000 - $10,000
Outpatient	Primary Care Visit	$150 - $300
Outpatient	Specialist Consultation	$200 - $500

Support Programs for Patients

Program	Description
Financial Assistance	Free or reduced-price care for qualifying patients
Home Care Services	Nursing, medical equipment, and medication delivery at home
Palliative Care	Pain and symptom management for serious illnesses
Support Groups	Groups for conditions like heart failure, burns, lung transplant
Care Management	Coordination of care and connection to community resources
Community Health Workers	In-home patient coaching and care coordination
Social Work Services	Counseling, resource access, care transition assistance
Nutrition Services	Dietitian consultations and feeding assistance
Occupational Therapy	Assistance with daily living activities
Spiritual Care	Chaplain support for patients and families

Payment Plans

Payment Plan Option	Details
Deferred Payment Plan	Automatically enrolled if balance not paid by due date; $50 fee per semester; Provides additional time to pay
Temple Installment Payment Plan (TIPP)	Interest-free; Up to 10 monthly payments starting in May; $80 annual fee; Administered by Nelnet Campus Commerce
Financial Assistance/Charity Care	Free or reduced-price care for those who qualify; Assistance applying for government insurance programs
Flexible Payment Arrangements	Contact Financial Services department to discuss options
Credit Card Payments	2.85% convenience fee applies

Accepted Insurance Companies

Aetna

Cigna

Medicaid

Medicare

Tricare

United Healthcare

Cost Consulting

Department	Services
Financial Services	- Located in Rock Pavilion (Zone A – Office A-015) - Phone: 215-707-7608 - Available 7 days a week, 365 days a year - Provides information on financial assistance options - Assists with applications for charity care - Helps obtain government-funded insurance programs - Assists with ACA Marketplace Plans
Patient Financial Services	- Provides guidance on treatment costs - Offers financial counseling - Assesses eligibility for Medical Assistance, CHIP, PA Fair Care - Evaluates for hospital´s financial assistance program - Reviews income, assets, family size for eligibility
Billing	- Phone: 215-707-3711 for billing inquiries - Offers payment plans - Provides discounts for uninsured patients

Hospital for patients with disabilities or special needs

Accommodation Type	Details
Physical Accessibility	- Wheelchair accessible rooms and bathrooms - Roll-in showers with chairs/benches - Grab bars in bathrooms - Keyless entry door systems - Emergency call buttons
Assistive Devices	- Wheelchairs - Walkers - Canes - Hearing amplification devices - Visual aids
Communication Aids	- Sign language interpreters - Communication boards - Text-to-speech devices - Braille materials - Large print documents
Priority Services	- Expedited registration/check-in - Priority scheduling for appointments - Extended appointment times as needed
Staff Training	- Disability awareness training - Communication strategies for patients with disabilities - Proper use of assistive devices - Person-centered care approaches

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual heart failure clinic - Online appointment scheduling
Emergency Medicine	- Virtual urgent care visits - Online ER wait times - Remote triage system
Internal Medicine	- Telemedicine appointments - Patient portal access - Remote prescription refills
Neurology	- Telestroke consultations - Remote EEG monitoring - Virtual follow-up visits
Oncology	- Virtual tumor board meetings - Remote symptom monitoring - Online cancer support groups
Pediatrics	- Virtual well-child visits - Remote developmental assessments - Online parenting resources
Pulmonology	- Remote COPD monitoring - Virtual pulmonary rehab - Telemedicine for sleep disorders
Radiology	- Online image viewing portal - Virtual radiology consultations - Remote image interpretation
Surgery	- Virtual pre-operative assessments - Remote post-op wound checks - Online surgical education materials

Collaborations / Educational Programs

Department	Educational Programs
Neurosurgery	- Clinical rotations for PGY-1 to PGY-6 residents - Rotations in Neurology, ENT, Neuroradiology, Neuropathology - Neuro ICU rotations - Spine/Functional and Neuro-Oncology rotations
Internal Medicine	- Inpatient and outpatient rotations - Subspecialty electives - Morning report and didactic conferences
Surgery	- 6-week core clerkship with two 3-week rotations - Rotations at main campus and affiliate sites - Skills training in sterile technique, suturing, laparoscopy - Sub-internships for 4th year students
Pediatrics	- Rotations at St. Christopher´s Hospital for Children - Inpatient, outpatient, and specialty experiences
Psychiatry	- Inpatient rotations at Episcopal Hospital - Crisis Response Center experience - Outpatient clinic rotations
Pathology	- Surgical pathology rotations - Cytopathology experience - Autopsy rotations
Radiology	- Diagnostic radiology rotations - Interventional radiology experience

Collaborative Research Projects

Department	Research Projects
Cardiology	- BASHIR™ Endovascular Catheter for treating pulmonary embolism - Rivaroxaban trial for peripheral artery disease - CSL112 trial for acute coronary syndrome - Zilver® Vena™ Venous Stent trial - Dalcetrapib trial for cardiovascular risk - Balloon pulmonary angioplasty for chronic thromboembolic pulmonary hypertension - C-Tract trial for chronic DVT - Heart failure optimization study
Neurology	- BOOST3 trial for traumatic brain injury - QED blood test for assessing traumatic brain injury - MOST trial for acute ischemic stroke - AXIOMATIC trial for secondary stroke prevention
Pulmonology	- RESCUE trial evaluating BASHIR™ catheter for pulmonary embolism - BREATHE trial testing gimsilumab for COVID-19 and ARDS
Emergency Medicine	- SIREN network for neurologic, cardiac, respiratory and hematologic emergencies - Research on emergency ultrasound, acute neurological illness/injury, critical illness, emerging infectious diseases
Genetics	- Fels Biomedical Research URM Undergrad Program studying genes linked to cancer
Gastroenterology	- Gastroparesis Clinical Center - TAK-906 trial for gastroparesis - Velusetrag trial for gastroparesis

Professional Development Programs

Department	Affiliation	Professional Development Program
Academic Medicine	American Association of Medical Colleges (AAMC)	Early/Mid-Career Women Faculty Leadership Seminars
Cardiology	American College of Cardiology	National Cardiovascular Data Registry
Graduate Medical Education	Accreditation Council for Graduate Medical Education	Residency and Fellowship Programs
Medical Education	International Association of Medical Science Educators	IAMSE Webinars
Nursing	American Nurses Credentialing Center	"Success Pays" Certification Program
Pulmonology	Pulmonary Hypertension Association	PHA-accredited Pulmonary Hypertension Care Center
Research	National Cancer Institute	Comprehensive Cancer Center Designation
Surgery	American College of Surgeons	Commission on Cancer Accreditation Program

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Accreditation for Cardiovascular Excellence	American College of Cardiology
Burn Center	Verified Burn Center	American Burn Association
Hospital-wide	Hospital Accreditation and Gold Seal of Approval	The Joint Commission
Internal Medicine	Residency Program Accreditation	Accreditation Council for Graduate Medical Education
Nursing	Practice Transition Accreditation Program (PTAP)	American Nurses Credentialing Center
Oncology	Commission on Cancer Accreditation	American College of Surgeons
Trauma Center	Level 1 Trauma Center Verification	American College of Surgeons

Internship and Observation Programs

Department	Opportunity
Cancer Center	Nurse Extern Program
Emergency Department	Observation Experience
Endoscopy Unit	Observation Experience
Infusion Room	Observation Experience
Intensive Care Unit	Observation Experience
Interventional Radiology	Observation Experience
Nursing	At Your Service Volunteer Intern Program
Operating Room	Observation Experience
Patient Experience	At Your Service Volunteer Intern Program
Post Anesthesia Care Unit	Observation Experience
Wound and Ostomy Care	Observation Experience

Hospital Academic Awards and Achievements

Department	Award
Hospital-wide	America´s 250 Best Hospitals Award (2025, 2024, 2023)
Hospital-wide	Patient Safety Excellence Award (2024)
Cardiac Care	America´s 100 Best Hospitals for Cardiac Care Award (2025, 2024, 2023)
Cardiac Surgery	Cardiac Surgery Excellence Award (2024)
Gastrointestinal Care	America´s 100 Best Hospitals for Gastrointestinal Surgery Award (2023)
Gastrointestinal Care	Gastrointestinal Care Excellence Award (2023)
LGBTQ+ Care	LGBTQ+ Healthcare Equality Leader (2022)
Organ Donation	Gift of Life Award (2024)
Pulmonary Care	Pulmonary Care Excellence Award (2025, 2024)
Stroke Care	Get With The Guidelines - Gold Plus Award (2024)
Stroke Care	Target: Stroke Elite Honor Roll (2024)
Teaching	Top Teaching Hospital Award (2021)

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Anesthesiology	Residency, Cardiothoracic Anesthesiology Fellowship, Pain Medicine Fellowship
Cardiology	Fellowship
Dermatology	Residency
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency, Various Subspecialty Fellowships
Neurology	Residency
Ophthalmology	Residency
Orthopaedic Surgery	Residency
Pediatrics	Residency
Pathology	Residency
Radiology	Residency
Surgery	Residency, Various Subspecialty Fellowships
Urology	Residency

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Anesthesiology	Residency, Fellowship
Cardiology	Fellowship
Dermatology	Residency
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency, Fellowship
Neurology	Residency
Neurosurgery	Residency
Obstetrics & Gynecology	Residency
Ophthalmology	Residency
Orthopaedic Surgery	Residency
Otolaryngology	Residency
Pathology	Residency
Pediatrics	Residency
Pharmacy	Residency
Psychiatry	Residency
Radiology	Residency
Surgery	Residency, Fellowship
Urology	Residency

What are the activities of the hospital for patients without insurance?

Department	Services/Support for Uninsured Patients
Financial Services	- Financial assistance program - Charity care for eligible patients - Sliding fee scale - Payment plans - Help applying for government insurance programs - Assistance obtaining ACA Marketplace plans
Emergency Department	- Emergency Care provided regardless of ability to pay - Screening and stabilization guaranteed by law
Outpatient Services	- Discounted services for eligible patients - Sliding fee scale for certain services
Patient Advocacy	- Guidance on alternative health insurance options - Referrals to community health centers - Information on free/low-cost clinics
Pharmacy	- Discounted medications for eligible patients - Prescription assistance programs

Hospital Research Collaborations

Department	Research Partners
Alzheimer´s Research	Alzheimer´s Center at Temple (ACT)
Cardiology	Center for Metabolic Disease Research, Independence Blue Cross Cardiovascular Research Center
Cancer Research	Fels Cancer Institute for Personalized Medicine, Fox Chase Cancer Center
Lung Research	Center for Inflammation, Translational and Clinical Lung Research (CILR)
Neuroscience	Center for Neurovirology, Comprehensive NeuroAIDS Center (CNAC)
Pharmacology	Center for Substance Abuse Research (CSAR), Moulder Center for Drug Discovery Research
Translational Medicine	Center for Translational Medicine (CTM)
Thrombosis Research	Sol Sherry Thrombosis Research Center (SSTRC)
Urban Health	Center For Urban Bioethics (CUB)

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Emergency Medicine	Women´s Night in Emergency Medicine Mentorship Program for female residents, faculty, and alumnae
Graduate Medical Education	Formal structured mentorship program for junior faculty
Medical Education	ProfessionOWL Young Alumni Mentor Program pairs young alumni with seasoned alumni executives
Medicine	Research Faculty Mentoring Program for junior faculty
Radiology	Health Sciences Faculty Mentor Training Program (FMTP) for junior faculty
Research	Health Disparities Research Innovation (HDRI) Program for students and early-career researchers

Temple University Hospital Nearest Places

Hotels

0.3 km

4.3

The Conwell Inn

Free WiFi, On-site parking, Boutique hotel

0.8 km

4.7

Lokal Hotel Fishtown

Free WiFi, Garden, Allergy-free rooms

0.9 km

4.6

Wm. Mulherin´s Sons Hotel

Restaurant, Bar, Free WiFi

1.0 km

4.2

Aloft Philadelphia Downtown

Fitness center, Bar, Pet-friendly

1.0 km

4.1

Hampton Inn Philadelphia Center City-Convention Center

Free breakfast, Fitness center, Business center

1.0 km

Home2 Suites by Hilton Philadelphia Center City

Kitchenette, Free breakfast, Fitness center

Florists and Gift Shops

0.8 km

4.5

Paul Beale´s Florist

Large inventory of fresh flowers, tropicals, plants, European/dish gardens, contemporary and traditional arrangements

0.9 km

4.7

Nature´s Gallery Florist

Fresh flower arrangements, gifts, same-day delivery

0.9 km

4.8

Old City Flowers

Fresh flower arrangements, plants, gift baskets, same-day delivery

1.0 km

4.9

NE Flower Boutique

Unique floral designs, local and imported blooms, gifts

0.1 km

4.2

Lori´s Gift Shop at Temple University Hospital

Flowers, balloons, snacks, gift items, toiletries

1.0 km

4.6

Pure Design Florist

Fresh flower arrangements, same-day delivery

Food and Restaurant

0.2 km

4.5

City View Pizza & Grill

Pizza, Italian, American

0.8 km

4.6

Champ´s Diner

American, Breakfast, Diner

0.5 km

4.4

Yummy Pho

Vietnamese, Asian, Pho

0.7 km

4.5

Pita Chip

Middle Eastern, Mediterranean, Fast Food

0.9 km

4.3

Pub Webb

American, Bar, Pub Food

0.6 km

4.2

Raising Cane´s

Fast Food, Chicken, American

Pharmacies

0 km

4.2

Temple University Hospital Outpatient Pharmacy

Handicapped Accessible, Medicaid, Medicare, Delivery

0.3 km

Genoa Healthcare, LLC

Prescription filling, Medication management

0.5 km

3.8

Rite Aid Pharmacy

Prescription filling, Health & wellness products

0.7 km

4.5

B & A Pharmacy

Prescription filling, Medication counseling

0.8 km

4.3

Just Here Pharmacy

Prescription filling, Over-the-counter medications

0.9 km

4.1

USA Pharmacy

Prescription filling, Health products

Taxi and Transportation

0.5 km

4.1

215 Get-A-Cab

Taxi service, Airport transfers

0.7 km

3.8

Yellow Cab

Taxi service, 24/7 availability

0.2 km

4.3

Uber

Ridesharing, UberX, UberXL

0.3 km

4.2

Lyft

Ridesharing, Lyft, Lyft XL

0.1 km

3.9

SEPTA Bus

Public transportation, Bus routes

0.9 km

4.5

Philadelphia Limousine

Luxury transportation, Airport transfers

ATMs and Banks

0.0 km

PNC Bank ATM

24/7 ATM

0.2 km

3.7

Philadelphia Federal Credit Union

Full-service branch, ATM

0.3 km

Wells Fargo ATM

24/7 ATM

0.5 km

Bank of America ATM

24/7 ATM

0.7 km

3.5

TD Bank

Full-service branch, ATM

0.9 km

Chase ATM

24/7 ATM

Parking Lots

0.2 km

4.1

Ontario West Staff Garage

24/7 access, security personnel

0.5 km

3.8

Germantown & Venango Lot

24/7 access, 63 spaces

0.3 km

Ontario East Garage

Adjacent to hospital, 24/7 access

Shopping Malls

0.8 km

4.1

Roosevelt Mall

Macy´s, ShopRite, Planet Fitness, Ross Dress for Less

0.9 km

Great Northeast Plaza

Target, Burlington, Five Below, Dollar Tree

1.0 km

3.9

Rising Sun Plaza

Aldi, Family Dollar, Citi Trends, Rainbow

Stationery and Copying Services

0.7 km

4.3

Docucare Copy Service

Printing, copying, signs, banners, T-shirt printing

0.8 km

3.9

FedEx Office Print & Ship Center

Printing, copying, shipping services

1.0 km

4.4

The UPS Store

Printing, copying, shipping services

Car Rental

0.8 km

4.1

Enterprise Rent-A-Car

Economy cars, SUVs, trucks, vans

0.9 km

3.9

Hertz

Compact cars, luxury vehicles, convertibles

1.0 km

Budget Car Rental

Sedans, minivans, pickup trucks

Patient Experiences

✅ Summary of Positive Reviews

Donald Birch had an exceptionally positive experience at Temple University Hospital. After undergoing a significant surgery, he praised the entire staff for their professionalism and compassion. He specifically mentioned Dr. Toyoda, Dr. Forfia, and their teams for their knowledgeable and respectful care. Donald appreciated the ICU staff, surgical team, and everyone from the 7th floor east and west wings for their outstanding service. Despite his initial discomfort, he left the hospital feeling much better and expressed gratitude to everyone involved in his care.

❌ Summary of Negative Reviews

Several reviewers expressed significant dissatisfaction with Temple University Hospital, primarily focusing on long wait times in the ER and inadequate care. Kayla Sierra described a misdiagnosis and inadequate treatment for a kidney stone, suffering continued pain until she sought help at another hospital. Nettina Lyles and C S reported unacceptably long ER wait times and poor conditions, leading to frustration and untreated pain. This sentiment was echoed by Faith, who experienced a prolonged wait without seeing a doctor for pancreatitis, highlighting inefficiencies and recommending others avoid the facility.

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 8:30 AM - 5:00 PM

Diagnostic Imaging

Monday - Friday: 7:00 AM - 4:30 PM, Weekend appointments available

Laboratory Services

24 hours a day, 7 days a week

Outpatient Pharmacy

Monday - Friday: 7:00 AM - 6:00 PM, Saturday - Sunday: 9:00 AM - 4:30 PM

Department Phones

Department	Phone Number
General Information	215-707-2000
Appointments/Physician Referrals	800-836-7536
Admissions	215-707-4051
Medical Records	215-707-3755
Nursing Services	215-707-4680
Pharmacy	215-707-3569
Security	215-707-8216