✅ Summary of Positive Reviews
The reviews for Saint Thomas West Hospital are overwhelmingly positive, with patients praising the excellent care and attention from the hospital´s staff. The emergency staff is noted for being caring and wonderful, while nurses are highlighted for their friendliness and attentiveness. Many reviewers express that their hospital experiences were positive, even pleasurable, with specific mention of surgical and ICU staff exceeding expectations. There is a sense of community and family at the hospital, with patients feeling attended to and comforted during their visits.
❌ Summary of Negative Reviews
While the overall patient experience at Saint Thomas West Hospital is positive, some reviews note specific issues with staffing and individual employee behavior. One review mentions delays caused by equipment problems and a shortage of doctors, suggesting that patient care could be more efficient with additional staff. Another review highlights an encounter with a rude technician that overshadowed an otherwise great experience. These issues, though isolated, suggest areas where the hospital could improve to ensure consistency in patient care.