✅ Summary of Positive Reviews
Patients have praised Providence Health for its friendly and attentive surgical staff. The operating and recovery staff, including nurses and CNAs, are noted for their cheerfulness and kindness. Patients undergoing surgeries felt their procedures were handled with care, and medical staff were dedicated to ensuring a comfortable experience even during busy times. The hospital´s environment has made patients feel secure in recommending its services to others in need of medical attention.
❌ Summary of Negative Reviews
Several patients have expressed displeasure with the emergency room´s inefficiency, citing extended wait times and lack of timely communication. Concerns were raised about inadequate care and the staff´s inability to address urgent health issues promptly. Instances of insufficient prioritization during emergencies have led to distress and dissatisfaction, with some patients experiencing unattended or worsening conditions during their visits. This experience has discouraged some from choosing Providence´s ER services for future needs.