✅ Summary of Positive Reviews
Patients praised Prisma Health Richland Hospital for its exceptional medical care and attentive staff. Many highlighted the competence and dedication of their doctors and nurses, noting their ability to provide personalized care and to address patients’ specific needs. Dr. Martin and Dr. Sadek received particular commendation for their professionalism and compassionate care. Positive experiences in departments such as ICU and various diagnostic facilities added to the hospital’s favorable reputation. The cafeteria also received compliments for its quality food, further enhancing the patient experience.
❌ Summary of Negative Reviews
Common concerns expressed by patients included long wait times in the ER and communication issues. Specific complaints focused on extended waits without being seen by medical staff, even when the waiting area was not busy. Additionally, some encountered challenges with inadequate communication from staff and facility cleanliness issues, including unclean waiting areas and confusing security protocols upon arrival.