✅ Summary of Positive Reviews
The positive reviews for Lehigh Valley Hospital Cedar Crest highlight the exceptional care and compassion provided by the staff. Reviewers praised the professionalism and attentiveness of the nurses and medical team. Michelle, Said, and Dr. M. Bijoy Thomas received specific commendations for their dedication, expertise, and clear communication. The hospital is appreciated for its life-saving interventions, expert surgical care, and supportive environment, making patients feel comfortable and well cared for. Patients recommend the hospital for its skilled and compassionate team.
❌ Summary of Negative Reviews
The negative reviews mainly focused on dissatisfaction with the hospital´s IT department and emergency room experience. Concerns were raised regarding the unprofessional conduct of the IT staff, long waiting times in the ER, and a significant misdiagnosis of an ACL injury. Patients expressed frustration with the perceived lack of care, as well as high charges for insufficient treatment, resulting in plans to seek medical care elsewhere.