✅ Summary of Positive Reviews
The positive reviews consistently highlight the outstanding care and successful treatments provided by the staff. Patients have expressed gratitude for the expertise and dedication of the medical team, particularly in cases involving serious health conditions like advanced bladder cancer. Many appreciate the compassionate approach of the doctors and nurses, leading to successful outcomes and improved health, creating a sense of trust and satisfaction among patients.
❌ Summary of Negative Reviews
Negative reviews center around communication issues, lack of empathy from staff, and challenges with accessing services. Patients have reported distressing experiences, such as neglectful care during procedures and difficulties in obtaining medical records. Recurring themes include insufficient phone support, poor bedside manner, and frustration over inadequate treatment, which have led patients to question the overall quality of care and consider alternative health facilities.