✅ Summary of Positive Reviews
Reviewers consistently praised the attentive and compassionate care they received at Great Falls Clinic Hospital. Patients highlighted the professionalism and kindness of the medical staff, with particular appreciation for the nurses who were described as empathetic, patient, and humorous. Many noted that their experiences were made less stressful and more comfortable thanks to the attentive care provided. The hospital´s staff received accolades for transforming potentially daunting medical procedures into positive experiences, with a special mention of their courteous and skilled service even during holiday times.
❌ Summary of Negative Reviews
Negative feedback centered on poor customer service and the high costs associated with care at Great Falls Clinic Hospital. Patients reported feeling disrespected and unvalued by front desk staff and nurses, describing interactions as rude and unpleasant. There were complaints about the lack of empathy shown by the medical staff, which led to a general distrust in the healthcare services provided. The cost of care was a significant concern, with one reviewer expressing shock over receiving an unexpectedly large bill for inadequate treatment, which discouraged them from seeking future medical care from the clinic.