✅ Summary of Positive Reviews
WakeMed received high praise from several reviewers who commended the hospital for its excellent service, cleanliness, and supportive staff. Felix Mirabal highlighted the hospital´s dedication to serving the community with strict adherence to medical ethics and noted the exceptional helpfulness of the staff. Cliford appreciated the care received during a recent childbirth experience, emphasizing the compassionate and high-quality treatment from the nursing team, expressing deep gratitude.
❌ Summary of Negative Reviews
Several reviewers expressed dissatisfaction with WakeMed, primarily citing issues related to administrative incompetencies and a lack of communication. Talos Travis reported ongoing problems with hospital administration resulting in billing errors and poor customer service. France S highlighted concerns about potential over-treatment and miscommunication regarding medical decisions, which they felt were financially driven. Maggie Tippett shared a troubling experience with her son, feeling the hospital mishandled a situation involving her son´s health condition and failed to communicate appropriately with the family.