✅ Summary of Positive Reviews
Many patients express satisfaction with the care provided at the University of Minnesota Medical Center, highlighting the dedication and professionalism of the staff. Pamela O´Hara, for instance, praised the privacy and amenities provided during her stay in the Epilepsy Monitoring Unit. She appreciated the quick response times of the nursing staff and noted the variety and quality of the food. The compassionate care extended during her challenging moments left a strong impression, with an emphasis on the thorough treatment and reassurance provided by the medical team.
❌ Summary of Negative Reviews
Some patients have voiced concerns about the hospital´s performance, specifically referencing slow emergency department service and unfriendly staff interactions. Jamie Fairbanks commented on issues with parking costs and felt that some staff were disrespectful, while Hector Sanchez mentioned inefficiencies in the ER, like the long wait times and lack of assistance in patient care. Another review by D. D. highlighted inconsistency in the quality of care, mentioning a slow response in the emergency department for serious conditions, yet noted improvement in service once admitted to inpatient care.