All Photos

UnityPoint Health - Meriter

3.2 (320)

UnityPoint Health - Meriter, founded in 1927 in Madison, Wisconsin, is a 448-bed nonprofit teaching hospital affiliated with the University of Wisconsin-Madison. The hospital has received numerous accolades, including a 5-star CMS rating and recognition on Newsweek´s Excellence 1000 Index. It is particularly known for its maternity care, neonatal intensive care, and emergency services.

NPI Number : 1932572955

202 S Park St, Madison, WI 53715

(608) 417-6000

www.unitypoint.org

Get Directions

Departments

Primary Care

Pediatrics

Family Medicine

Internal Medicine

Vaccinations

Radiology & X-Ray

Physical Therapy

Occupational Therapy

Speech Therapy

Endocrinology

Appointment Information

Department	Online	Phone	Walk-in	Same-day
Emergency	No	911	Yes	Yes
Primary Care	Yes	Yes	No	Yes
Urgent Care	Yes	Yes	Yes	Yes
Radiology	No	(608) 417-6288	No	No
Virtual Care	Yes	No	No	Yes

Visiting Hours

Department	Visitation Policy
Adult Patients	Two adult visitors at a time, children welcome with an adult
Birth & Newborn	Two adult visitors at a time
Cath Lab	Two adult visitors at a time, children allowed with an adult
Digestive Health	Two adult visitors at a time, children allowed with an adult
Emergency (Adult)	One adult visitor at a time
Emergency (Pediatric)	Two adult visitors at a time
Infusion	Two adult visitors at a time, children allowed with an adult
Medical Imaging	Two adult visitors at a time, children allowed with an adult
NICU	Two adult visitors at a time
Pediatric	Two adult visitors at a time
Psychiatry	Two adult visitors at a time, children welcome with an adult
Same Day Surgery	Two adult visitors at a time, children allowed with an adult
Surgery	Two adult visitors at a time, children welcome with an adult
Virtual Visits	Available through MyUnityPoint portal or by calling 608-417-5270

UnityPoint Health - Meriter Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
James Arnett	Market President	Executive Leadership	Hospital operations, healthcare integration, human resources
Christina Jackson	Chief Operating Officer	Operations	Hospital operations, strategic planning
Dave Childers	Regional Vice President Clinic Operations	Clinic Operations	Ambulatory care, clinic management
Derek Clevidence, MD	Regional Vice President, Medical Director	Medical Affairs	Clinical quality, physician leadership
Beth Erdman	Chief Financial Officer	Finance	Financial management, strategic planning
Carla Griffin	Executive Director, Pregnancy & Newborn Care	Maternal and Child Health	Obstetrics, neonatal care
Rebecca Madson	Foundation President	Foundation	Fundraising, community relations
Pam Wetzel, MD	Chief Medical Officer	Medical Affairs	Clinical quality, patient safety
Shana Wuebben	Vice President, Human Resources	Human Resources	Workforce development, employee relations
Sherry Casali, RN, MS	Chief Nursing Executive & Vice President of Patient Care	Nursing	Nursing leadership, patient care quality
Thomas Westfall, MD	Regional Chief Medical Information Officer	Information Technology	Health IT, clinical informatics
Tiffany Roepsch	Regional Assistant General Counsel	Legal	Healthcare law, compliance
Tim Ferguson	AVP, Facilities Development	Facilities	Hospital construction, facility planning

Average Salary

Department	Service/Procedure	Average Cost
Cardiology	Basic Consultation	$200 - $400
Cardiology	Echocardiogram	$1,000 - $2,000
Cardiology	Angioplasty	$15,000 - $30,000
Oncology	Initial Consultation	$250 - $500
Oncology	Chemotherapy (per session)	$1,000 - $5,000
Oncology	Radiation Therapy (per session)	$2,000 - $7,000
Neurology	Basic Consultation	$200 - $400
Neurology	MRI Brain Scan	$1,000 - $3,000
Neurology	EEG	$200 - $700
Orthopedics	Initial Consultation	$200 - $400
Orthopedics	Joint Replacement Surgery	$20,000 - $50,000
Orthopedics	Physical Therapy (per session)	$50 - $150
Outpatient Services	General Check-up	$100 - $300
Outpatient Services	Blood Tests	$100 - $1,000
Outpatient Services	X-Ray	$200 - $500

Support Programs for Patients

Department	Program/Service
Financial Services	Financial Assistance Policy
Home Care	UnityPoint at Home
Hospice	Hospice Care
Palliative Care	Palliative Care Services
Social Services	Health Outreach Program
Social Work	Counseling and Support

Payment Plans

Payment Option	Details
Interest-Free Payment Plans	Available for up to 12 months
Flexible Payment Structures	Customized monthly payments based on patient´s budget
Financial Assistance	For patients who qualify based on income guidelines
Online Bill Pay	Pay bills securely online via credit card
Care Card	0% interest financing option to pay over time

Accepted Insurance Companies

Aetna

Anthem

Cigna

First Health

Healthpartners

Humana

Medicaid

Medicare

United Healthcare

Cost Consulting

Department	Financial Counseling Services
Financial Counseling	- Available to discuss payment options for healthcare costs - Assist uninsured/underinsured patients - Help determine eligibility for financial assistance programs - Provide cost estimates for procedures - Answer billing questions - Help apply for insurance coverage - Explain available insurance plans - Assist with paperwork - Help select doctors - Provide timely price estimates for services - Offer assistance with online bill pay
Patient Financial Services	- Provide personalized out-of-pocket cost estimates - Verify insurance coverage and benefits - Discuss payment options - Offer financial assistance applications - Set up payment plans

Hospital for patients with disabilities or special needs

Department	Accommodation
Accessibility	Free parking in ramp with covered access
Assistive Devices	Canes, crutches, walkers, wheelchairs, scooters
Bathroom Aids	Bathtub safety frames, raised toilet seats, bath benches
Communication Aids	Communication boards, TTY/video relay service, captioning services
Hearing Assistance	Telephone handset amplifiers, hearing aid batteries, PockeTalkers
Interpreter Services	Video, audio, phone and in-person interpreting available 24/7
Vision Assistance	Large print materials, reader glasses, magnifying cards
Staff Training	De-escalation, trauma-informed care, LGBTQ+ sensitive care

Digital Health Services

Department	Digital Health Services
Behavioral Health	- MyUnityPoint patient portal access - Telehealth video visits - Virtual care management
Cardiology	- MyUnityPoint patient portal access - Remote patient monitoring for heart conditions - Telehealth video visits
Chronic Care Management	- HealthSnap remote patient monitoring - MyUnityPoint patient portal access - Virtual care management
Emergency Medicine	- MyUnityPoint patient portal access - Virtual urgent care
Family Medicine	- HealthSnap remote patient monitoring - MyUnityPoint patient portal access - Telehealth video visits - Virtual care management
Internal Medicine	- HealthSnap remote patient monitoring - MyUnityPoint patient portal access - Telehealth video visits - Virtual care management
Neurology	- MyUnityPoint patient portal access - Telehealth video visits
Obstetrics and Gynecology	- MyUnityPoint patient portal access - Telehealth video visits
Pediatrics	- MyUnityPoint patient portal access - Telehealth video visits
Physical Medicine and Rehabilitation	- MyUnityPoint patient portal access - Telehealth video visits
Radiology	- Digital imaging access through MyUnityPoint - MyUnityPoint patient portal access
Surgery	- Digital imaging access in operating rooms - MyUnityPoint patient portal access - Pre-surgery virtual consultations

Collaborations / Educational Programs

Department	Program
Clinical Laboratory	Phlebotomy Pathways Program
Family Medicine	Family Medicine Residency Program - Des Moines Track
General Medicine	Medical Assistant Apprenticeship Program
Internal Medicine	Inpatient and outpatient rotations
Obstetrics	Maternal-Fetal Medicine Fellowship rotations
Orthopedics	Orthopedic Physical Therapy Residency
Psychiatry	Addiction Psychiatry Fellowship rotations

Collaborative Research Projects

Department	Research Project	Impact
Birthing Center	Center for Perinatal Care clinical trials	Improved maternal and infant outcomes
Child & Adolescent Psychiatry	Expansion of inpatient and outpatient programs	Doubled capacity to 40 beds, enhanced treatment
Clinical Research	Human subjects research, tissue sampling	Advancement of medical knowledge
Cardiology	Arborgate clinical trials	New cardiovascular treatments
Oncology	Iowa Oncology Research Association trials	Over 100 national/international cancer studies
Surgical Services	Testing of new surgical technologies	Improved surgical outcomes

Professional Development Programs

Department	Affiliation	Professional Development Programs
All Departments	UnityPoint Health	Leadership Development Institute, UPH Training Station (Cornerstone)
Cardiology	American College of Cardiology	Continuing Medical Education courses
Nursing	American Nurses Association	Nurse Residency Program, Nurse Summer Internship
Psychiatry	American Psychiatric Association	Child and Adolescent Psychiatry Fellowship
Radiology	American College of Radiology	School of Radiologic Technology
Surgery	American College of Surgeons	General Surgery Residency

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Coronary Intervention Excellence Award	Healthgrades
Pulmonary Care	Pulmonary Care Excellence Award	Healthgrades
Critical Care	America´s 100 Best Hospitals for Critical Care Award	Healthgrades
Gastrointestinal Care	Gastrointestinal Care Excellence Award	Healthgrades
Outpatient Prostate Care	Outpatient Prostate Care Excellence Award	Healthgrades

Internship and Observation Programs

Department	Opportunity
Nursing	Registered Nurse Summer Internship Program
Nursing	Nurse Residency Program (12 months for new graduates)
Nursing	Student Nurse Extern Program
Nursing Assistant	Gloria Jones-Bey Certified Nursing Assistant Pathways Program
Medical Assistant	Medical Assistant Apprenticeship Program
Occupational Therapy	Clinical rotation experiences
Physical Therapy	Clinical rotation experiences
Respiratory Therapy	Clinical rotation experiences
Social Work	Clinical rotation experiences
Speech Language Pathology	Clinical rotation experiences
Healthcare Administration	Student experiences

Hospital Academic Awards and Achievements

Department	Award
Hospital-wide	Newsweek Excellence 1000 Index (117 out of 1000 U.S. companies, 2 in Hospitals category)
Hospital-wide	5-star rating by Centers for Medicare and Medicaid Services (CMS)
Hospital-wide	Partner for Change Award by Practice Greenhealth
Maternity Care	Baby-Friendly Hospital designation
Maternity Care	Best Hospital for Maternity Care 2024 by U.S. News and World Report
Cardiology	Gold Award from American College of Cardiology´s NCDR Chest Pain - MI Registry
Hospital-wide	Most Wired Award (6 consecutive years)
Primary and Specialty Care Clinics	Guardian of Excellence Award for outstanding patient experience by Press Ganey
Hospital-wide	100 Top Hospitals by Truven Health Analytics
Hospital-wide	Outstanding Patient Experience Award by Healthgrades

Hospital Specialization and Expertise Opportunit

Department	Program
Emergency Medicine	Emergency Medicine Residency
Internal Medicine	Internal Medicine Residency
Nursing	Nurse Residency Program
Orthopedics	Orthopedic Physical Therapy Residency
Pharmacy	PGY-1 Pharmacy Residency

Hospital Residency and Assistantship Programs

Department	Program
Internal Medicine	Internal Medicine Residency
Nursing	Nurse Residency Program
Orthopedics	Orthopedic Physical Therapy Residency
Pharmacy	PGY-1 Pharmacy Residency

What are the activities of the hospital for patients without insurance?

Department/Service	Support Options for Uninsured Patients
Emergency Department	- 24/7 Emergency Care regardless of ability to pay - Financial assistance available
Financial Assistance	- Financial assistance policy for uninsured/underinsured - Sliding scale discounts based on income - Payment plans available - Call (608) 417-5035 for assistance
Medication Assistance	- Help with infusion drugs, specialty medications, some brand name medications - Call (608) 417-7035 for assistance
Price Transparency	- Cost estimates available by calling (608) 417-5030 - Online cost estimator tool available
Social Services	- Assistance applying for Medicaid/Medicare - Referrals to community resources - Help with advance care planning

Hospital Research Collaborations

Department	Research Partner	Collaboration Details
Academic Medicine	University of Wisconsin School of Medicine and Public Health	Major teaching affiliate, joint faculty appointments, research projects
Neonatology	University of Wisconsin-Madison	Collaborative research on newborn care in 44-bed Level III NICU
Pediatric Research	UW Department of Pediatrics	Access to 35,000 sq ft research space, joint clinical trials
Translational Research	UW Institute for Clinical and Translational Research	Collaborative clinical and translational research projects
Rehabilitation Research	UW Health, Lifepoint Rehabilitation	Joint inpatient rehabilitation research facility
Women´s Health	UW Health	Shared destination mother-baby care program research

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Nursing	12-month Nurse Residency Program for newly graduated nurses
Nursing	Mentoring program with experienced bedside nurses
Nursing	Clinical shadowing experiences
Nursing	Monthly 4-hour sessions for 12 months
Nursing Assistant	Gloria Jones-Bey Certified Nursing Assistant Pathways Program
Medical Assistant	Medical Assistant Apprenticeship Program
Phlebotomy	Phlebotomy Pathways Program
Surgical Technology	Surgical Technologist Pathways Program

UnityPoint Health - Meriter Nearest Places

Hotels

1.07 km

4.6

Hampton Inn & Suites Madison/Downtown

Free breakfast, Wi-Fi, Fitness center

1.68 km

4.6

The Madison Concourse Hotel

Restaurant, Bar, Fitness center

1.6 km

4.6

Best Western Premier Park Hotel

Restaurant, Bar, Fitness center

1.81 km

4.4

The Edgewater

Spa, Restaurants, Lake views

1.36 km

4.2

Hyatt Place Madison Downtown

Free breakfast, Wi-Fi, Fitness center

2.01 km

4.4

AC Hotel Madison Downtown

Restaurant, Bar, Fitness center

Food and Restaurant

0.2 km

4.6

Greenbush Bar

Italian, Pizza, Bar

0.8 km

4.5

Eno Vino Downtown

Wine Bar, Tapas, American

0.6 km

4.3

The Wise Restaurant & Bar

American, Bar, Contemporary

0.9 km

4.4

Estrellon

Spanish, Tapas, Wine Bar

1.0 km

4.5

Graze

American, Gastropub, Farm-to-table

0.1 km

3.8

Meriter Greenbush Garden Bistro

Hospital Cafeteria, American

Pharmacies

0 km

4.5

UnityPoint Health - Meriter - Outpatient Pharmacy

Prescription filling, medication consults, pediatric dose checking, safe medication disposal

0.3 km

4.2

SSM Health St. Mary´s Hospital Outpatient Pharmacy

Prescription filling, medication counseling

0.5 km

4.3

UW Health Pharmacy Services

Prescription filling, specialty medications, medication therapy management

0.7 km

3.8

Walgreens

Prescription filling, immunizations, health screenings

0.9 km

3.7

CVS Pharmacy

Prescription filling, MinuteClinic, photo services

1.0 km

4.6

Community Pharmacy

Prescription filling, natural health products, compounding

Taxi and Transportation

0.5 km

4.3

Union Cab of Madison

24/7 taxi service, airport transfers, accessible vehicles

0.7 km

4.1

Madison Taxi

24/7 taxi service, airport shuttles, package delivery

0.8 km

4.5

Green Cab Madison

Eco-friendly taxis, 24/7 service, online booking

0.9 km

Badger Cab

Shared ride service, airport transfers, local tours

On-demand

4.2

Uber

Ridesharing, food delivery, multiple vehicle options

On-demand

4.1

Lyft

Ridesharing, shared rides, luxury options

ATMs and Banks

0.1 km

4.5

Park Bank

Full-service bank, ATM, drive-thru

0.5 km

4.2

Associated Bank

Full-service bank, ATM, online banking

0.7 km

4.6

UW Credit Union

Credit union, ATM, mobile banking

0.8 km

4.4

Summit Credit Union

Credit union, ATM, personal loans

0.9 km

3.9

BMO Harris Bank

Full-service bank, ATM, wealth management

1.0 km

3.7

Chase Bank ATM

ATM only

Parking Lots

0 km

4.2

UnityPoint Health - Meriter Hospital Parking Ramp

Valet parking, Free parking with validation, Wheelchair accessible

0.5 km

UW Park and Ride Lot 202

Shuttle service to campus, Low-cost parking

0.9 km

4.1

City of Madison State Street Campus Garage

Hourly parking, Electric vehicle charging stations

Shopping Malls

2.5 km

4.5

Hilldale Shopping Center

Apple, lululemon, Madewell, Anthropologie, Levi´s, Shake Shack, L.L. Bean, Kendra Scott, Sur La Table, Title Nine

0.8 km

4.6

Capitol Square

Various local shops, restaurants, and the Wisconsin State Capitol

0.9 km

4.5

State Street

Pedestrian mall with shops, restaurants, and cultural venues

Stationery and Copying Services

0.3 km

4.5

Insty Prints

Newsletters, stationery, business cards, posters, direct mail, graphic design services, promotional products

0.5 km

4.3

Mayland Printing Co.

Newsletters, stationery, business cards, posters, direct mail, graphic design services, promotional products

0.9 km

4.7

Bob´s Copy Shop

Digital printing, copying, large format printing, retractable banner stands

Car Rental

0.7 km

3.8

Budget Car Rental

Wide range of vehicles, AARP discounts

0.9 km

4.3

Enterprise Rent-A-Car

Free pick-up, wide selection of vehicles

1.0 km

3.9

Hertz

Gold Plus Rewards program, wide range of vehicles

Patient Experiences

✅ Summary of Positive Reviews

Patients have frequently praised the caring and supportive staff at UnityPoint Health - Meriter. Many reviews highlight the exceptional service provided across various departments, including labor and surgery. Patients appreciate the diverse range of products offered during their stay and commend the personalized care that made them feel valued. Specific staff members, like the CNAs and front desk personnel, have been mentioned for going above and beyond to ensure patient comfort and safety, even in challenging situations.

❌ Summary of Negative Reviews

Some patients have raised concerns about communication failures between departments and inconsistent information regarding treatment plans. Delays in scheduling and authorization issues have caused significant distress and inconvenience. There have also been complaints about the quality of food service and how dietary requests were managed, leading to dissatisfaction.