✅ Summary of Positive Reviews
A reviewer shared a positive experience, highlighting the professionalism and care provided by the staff during a heart-related episode. Despite a busy emergency room, the staff managed the situation effectively, ensuring that the patient´s care was not compromised. The reviewer expressed gratitude for the attentive service and noted that they would choose Trinity Health again.
❌ Summary of Negative Reviews
Multiple negative reviews indicate serious concerns regarding the hospital´s patient care and management. Complaints include a lack of timely treatment for critical conditions, inadequate handling of patients with dementia, reports of an influenza and COVID outbreak without effective isolation measures, and insufficient staffing on holidays leading to oversight. Reviewers recommend seeking alternative facilities for critical care, like U of M, due to negative experiences at Trinity Hospital.