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St. James Healthcare

3.3 (172)

St. James Healthcare, founded in 1881 by the Sisters of Charity of Leavenworth, is a 67-bed hospital located in Butte, Montana. It has received recognition as a Top 100 Rural & Community Hospital and earned awards for patient outcomes and quality care. The hospital offers a range of specialties, including cardiology, oncology, and emergency services.

NPI Number : 1528037215

400 S Clark St, Butte, MT 59701

(406) 723-2500

intermountainhealthcare.org

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Departments

Cardiac Imaging

CT Imaging

Imaging and Radiology

Mammography

MRI

Ultrasound

X-Ray

Family Medicine

Internal Medicine

Outpatient Laboratory Services

Appointment Information

Department	Online Booking	Phone Scheduling	Walk-In	Same-Day
Emergency	No	No	Yes	Yes
General Medicine	Yes	Yes	No	Limited
Outpatient Services	Yes	Yes	No	No
Radiology	Yes	Yes	No	Limited
Urgent Care	No	No	Yes	Yes

Visiting Hours

Department	Visitation Process
Emergency	24/7 visitation, two visitors at a time
Inpatient	Visiting hours 7am - 9pm daily, two visitors at a time
Medical/Surgical	Visiting hours 8am - 8pm daily
Nursing Units	Call nurse´s station to schedule visit
Outpatient	One companion allowed during appointments
Virtual Visits	Available through patient portal

Important Doctors

St. James Healthcare Information

Management and Leadership Team

Name	Title	Areas of Expertise
Karen Costello	President	Hospital Operations, Strategic Planning
Lee Boyles	President, Intermountain Health Montana \| Wyoming Market	Regional Healthcare Management
Pam Palagi	Interim President (former)	Hospital Administration
Tracy Neary	Vice President, Mission	Community Benefit, Mission Integration

Average Salary

Department/Service	Procedure/Consultation	Average Cost
Cardiology	Basic consultation	$200-$400
Cardiology	Echocardiogram	$1,000-$2,000
Cardiology	Cardiac catheterization	$5,000-$10,000
Oncology	Initial consultation	$300-$500
Oncology	Chemotherapy (per session)	$1,000-$3,000
Neurology	Basic consultation	$250-$450
Neurology	EEG	$800-$1,500
Orthopedics	Initial consultation	$200-$400
Orthopedics	Joint replacement surgery	$20,000-$50,000
Outpatient Services	X-ray	$100-$500
Outpatient Services	CT scan	$500-$3,000
Outpatient Services	MRI	$1,000-$5,000

Support Programs for Patients

Program	Description
Financial Assistance Policy	Sliding fee scale discounts for low-income patients
Community Nursing Team	In-home care services and symptom management
Living Well Centre	Day care center with activities and support sessions
Palliative Care	Specialized care for patients with serious illnesses
Counselling Service	12 free counseling sessions for patients and families
Spiritual Support	Chaplain services and faith leader connections
Welfare Advice	Assistance with benefits, grants, and financial planning
Social Work Services	Support with practical, social and emotional needs

Payment Plans

Payment Plan Option	Details
Interest-Free Payment Plans	Up to 36 months
Income-Based Payment Plans	4% of monthly income for facility bills, 2% for professional bills
Flexible Payment Structures	Customized plans based on patient´s financial situation
Pre-Pay Discounts	Option to pre-pay for scheduled services at discounted rate
"Paid in Full" Option	One-time discounted payment
Third-Party Financing	Options like CareCredit available for elective procedures

Cost Consulting

Financial Counseling Service
Financial counseling available
Assistance determining eligibility for financial aid
Help applying for financial assistance
Guidance on treatment costs provided before care
Information on financial support options given prior to treatment
Cost estimates available online
Financial counselors can be contacted by phone
In-person meetings with financial counselors offered

Hospital for patients with disabilities or special needs

Category	Accommodations
Physical Accessibility	- Wheelchair accessible entrances and rooms - Elevators to all floors - Accessible parking spaces - Curb cuts and ramps between parking and buildings
Assistive Devices	- Wheelchairs available for patient use - Walkers available - Hearing assistive devices
Communication Aids	- Sign language interpreters available - TTY/TDD devices for deaf patients - Large print materials
Priority Services	- Patient escorts available to assist with navigation - Priority registration for patients with disabilities
Staff Training	- Disability awareness training for staff - Training on use of assistive devices and communication aids

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote heart monitoring devices - Virtual cardiology consultations - Online heart health education resources
Emergency	- Virtual ER triage system - Online ER wait time tracker
Family Medicine	- Telehealth Primary Care visits - Patient portal for messaging providers - Online appointment scheduling
Laboratory	- Online lab test results - At-home lab testing kits
Mental Health	- Virtual therapy sessions - Online mental health screenings - Mobile apps for mood tracking
Pediatrics	- Virtual pediatric consultations - Online developmental milestone tracking - Digital vaccination records
Pharmacy	- Online prescription refills - Medication reminder mobile app - Virtual pharmacist consultations
Radiology	- Online radiology image viewing - Virtual radiology consultations
Surgery	- Virtual pre-surgery consultations - Online post-surgery follow-ups - Digital surgical preparation guides
Women´s Health	- Virtual OB/GYN consultations - Online pregnancy tracking tools - Digital breast health resources

Collaborations / Educational Programs

Department	Educational Program
Obstetrics/Gynecology	6-week core rotation
Cardiology	Specialized services available
Internal Medicine	Clinical rotations available
Family Medicine	Clinical rotations available
Pediatrics	Women´s & Children´s services available
Oncology	Specialized services available
Orthopedics	Specialized services available
General	Continuing medical education conferences

Collaborative Research Projects

Department	Research Project
Cardiology	Clinical trial on new anticoagulant medications for atrial fibrillation
Pulmonology	Development of portable oxygen delivery device for COPD patients
Neurology	Study on early detection biomarkers for Alzheimer´s disease
Oncology	Clinical trial on immunotherapy treatments for lung cancer
Orthopedics	Development of 3D-printed custom joint implants

Professional Development Programs

Department	Affiliation	Professional Development Programs
Cardiology	American College of Cardiology	Cardiovascular Leadership Institute
Emergency Medicine	American College of Emergency Physicians	Emergency Department Directors Academy
Internal Medicine	American College of Physicians	Leadership Academy
Neurology	American Academy of Neurology	Axon Registry
Obstetrics	American College of Obstetricians and Gynecologists	Voluntary Review of Quality of Care program
Oncology	American Society of Clinical Oncology	Quality Training Program
Pediatrics	American Academy of Pediatrics	Pediatric Leadership Alliance
Surgery	American College of Surgeons	Surgeons as Leaders course

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Chest Pain Center with Primary PCI Accreditation	American College of Cardiology
Hospital	Hospital Accreditation	The Joint Commission
Imaging	Computed Tomography Accreditation	American College of Radiology
Imaging	Mammography Accreditation	American College of Radiology
Imaging	MRI Accreditation	American College of Radiology
Imaging	Ultrasound Accreditation	American College of Radiology

Internship and Observation Programs

Department	Opportunity
Emergency Department	Student Nurse Internship
Medical-Surgical	Student Nurse Internship
Nursing	New Graduate RN Residency Program
Pediatrics	Student Nurse Internship

Hospital Academic Awards and Achievements

Award	Year	Department
Performance Leadership Award for Excellence in Outcomes	2023	Hospital-wide
Performance Leadership Award for Excellence in Outcomes	2022	Hospital-wide
Top 100 Rural & Community Hospital	2023	Hospital-wide
Top 100 Rural & Community Hospital	2022	Hospital-wide
Chest Pain Center Accreditation	2022	Cardiology
Mary Dean Nurse Preceptor Award Recipients	2024	Nursing
National Association of Chronic Disease Directors $50,000 Award	2023	Hospital-wide

Hospital Specialization and Expertise Opportunit

Department/Specialty	Residency/Training Available
Family Medicine	Yes
Internal Medicine	Yes
Cardiology	No
Pediatrics	No
Emergency Medicine	No
General Surgery	No

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Family Medicine	Residency
Internal Medicine	Residency
Cardiology	Fellowship
Pediatrics	Residency
Emergency Medicine	Residency

What are the activities of the hospital for patients without insurance?

Department/Service	Support for Uninsured Patients
Emergency Department	24/7 Emergency Care regardless of ability to pay
Financial Assistance	Financial assistance policy for eligible patients
Financial Counseling	Help applying for Medicaid and other government programs
Payment Plans	Flexible payment arrangements available
Discounted Services	Sliding fee scale for eligible patients
Insurance Navigation	Assistance exploring ACA Marketplace insurance options
Charity Care	Free or discounted care for those who qualify
Community Health Education	Free health education and screening programs

Hospital Research Collaborations

Department	Research Partner	Collaboration
Cardiology	Montana Healthcare Foundation	Cardiovascular research studies
Clinical Research	Trinity College Dublin	Clinical trials and medical research
Genetics	Montana State University	Genetic studies and personalized medicine
Neurology	University of Montana	Stroke and neurological disorder research
Oncology	Trinity St. James´s Cancer Institute	Cancer research and clinical trials

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
General	Structured mentoring program for newly hired nurses
Medical Education	Mentorship matching for medical students with experienced physicians
Nursing	Nurse Residency program with assigned mentors for new graduates
Pharmacy	Clinical pharmacy residency mentorship program
Physician Services	Faculty mentorship program for new attending physicians

St. James Healthcare Nearest Places

Hotels

1.13 km

4.2

Finlen Hotel and Motor Inn

Bar, Free WiFi

0.8 km

4.3

Copper King Convention Center, Ascend Hotel Collection

Free breakfast, Free WiFi, Near Copper King Mansion

0.9 km

4.4

Hampton Inn Butte

Indoor pool, Free breakfast

1.0 km

4.3

Best Western Plus Butte Plaza Inn

Indoor pool, Hot tub, Free breakfast, Casino

1.1 km

4.1

La Quinta Inn & Suites by Wyndham Butte

Free breakfast, Pet-friendly

1.2 km

Comfort Inn Butte

Free breakfast, Indoor pool

Florists and Gift Shops

0.5 km

4.7

Wilhelm Flower Shoppe

Flower delivery, custom arrangements

0.6 km

4.8

Butte Floral Lather & Luxury

Floral arrangements, bath products

0.7 km

4.6

Rediscoveries

Gift shop, specialty items

0.8 km

4.9

BUTTE STUFF

Unique gifts, local souvenirs

0.9 km

4.5

Second Edition Bookstore

Books, gifts

1.0 km

4.7

Miller´s Shoe Store

Shoes, accessories

Food and Restaurant

0.7 km

4.4

Casagranda´s Steakhouse

Steakhouse, American, Bar

0.8 km

4.5

Uptown Cafe

American, Cafe, Breakfast

0.9 km

4.3

Metals Sports Bar & Grill

Bar, American, Pub

0.9 km

4.5

Park & Main Cafe

Cafe, American, Breakfast

1.0 km

4.3

Sparky´s Garage

American, Bar, Burgers

1.0 km

4.4

Hanging Five Restaurant

American, Diner, Breakfast

Pharmacies

0.8 km

4.7

Community Health Center Pharmacy

Prescription filling, medication therapy management, immunizations, med sync

0.1 km

4.2

Intermountain Health St. James Hospital Pharmacy

Hospital pharmacy, extended hours, medication education

0.9 km

4.5

Butte Pharmacy

Pharmacy services

0.7 km

CVS Pharmacy

Prescription refills, health screenings, immunizations

0.9 km

3.9

Walgreens Pharmacy

Prescription services, health & wellness products, photo services

1.0 km

4.1

Safeway Pharmacy

Prescription services, immunizations, health screenings

Taxi and Transportation

0.5 km

4.2

Mining City Taxi

Local taxi service, airport transfers, Medicaid transportation

0.7 km

3.8

Unique Delivery & Taxi

Taxi, pick up & delivery, courier services

0.8 km

3.5

Butte Cab Company

Local taxi service

0.9 km

3.7

Sunshine Taxi

Local taxi service

1.0 km

3.6

Greater Valley Taxi

Local taxi service

On-demand

Uber

Ridesharing service

ATMs and Banks

0.1 km

3.8

US Bank

ATM, Branch, Deposits, Withdrawals

0.05 km

3.5

Wells Fargo ATM

ATM, Withdrawals

0.8 km

4.2

Clearwater Credit Union

ATM, Branch, Loans, Deposits

0.9 km

Bank of Butte

ATM, Branch, Loans, Deposits

0.7 km

3.7

Stockman Bank ATM

ATM, Withdrawals

0.6 km

3.6

First Citizens Bank ATM

ATM, Withdrawals

Parking Lots

0 km

4.2

St. James Healthcare Parking

Hospital parking, 24/7 access

0.8 km

3.8

Park Street Parking Garage

Covered parking, Pay stations

0.9 km

Butte Civic Center Parking

Large lot, Event parking

Shopping Malls

0.8 km

3.8

Butte Plaza Mall

Library, movie theater, carousel

0.9 km

4.2

Uptown Butte Shopping District

Local shops, restaurants, historic buildings

1.0 km

3.9

Walmart Supercenter

Groceries, pharmacy, general merchandise

Stationery and Copying Services

0.8 km

4.8

Pit Printers of Butte

Business forms, professional presentation materials, large format copying, vinyl banners, lettering and signage, rubber stamps, invitations, bindery services, bulk mail services

0.9 km

4.5

The UPS Store

Banner printing, poster printing, sign printing, business cards, copies, custom calendars, folding and laminating, invitations, letterhead, presentations

0.3 km

4.3

Insty-Prints

Newsletters, stationery, business cards, posters, direct mail, promotional products, graphic design

Car Rental

0.8 km

4.3

Enterprise Rent-A-Car

Wide range of vehicles, pickup/drop-off services

0.9 km

3.8

Budget Car Rental

Various car types, online reservations

1.0 km

3.9

Avis Car Rental

Preferred service, after-hours returns

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews highlight the exceptional care provided by the staff at St. James Healthcare. Patients appreciate the attentive and supportive environment, noting that the doctors, nurses, and staff demonstrate a strong sense of urgency and compassion in addressing medical concerns. The atmosphere is described as warm and familial, making patients feel genuinely cared for and supported during their visits.

❌ Summary of Negative Reviews

Negative reviews point to concerning experiences at St. James Healthcare, citing incidents of perceived unprofessionalism and lack of compassion from staff members. Patients and their families report feeling ignored and discriminated against during their visits, with some recounting serious situations where medical concerns were inadequately addressed, resulting in unresolved issues and dissatisfaction with the hospital´s response to complaints.

Working Hours

Emergency Department

Open 24/7

Laboratory Services

Monday - Friday: 7:00 AM - 5:00 PM, Saturday: 8:00 AM - 12:00 PM

Outpatient Services

Monday - Friday: 8:00 AM - 5:00 PM

Diagnostic Testing

Monday - Friday: 8:00 AM - 5:00 PM

Department Phones

Department	Phone
Main Hospital	(406) 723-2500
Emergency	(406) 723-2500
Laboratory	(406) 723-2500
Gift Shop	(406) 723-2482

Language and Translation Services

English
Spanish
Arabic
Chinese

St. James Healthcare

NPI Number : 1528037215

400 S Clark St, Butte, MT 59701

(406) 723-2500

intermountainhealthcare.org

Departments

Cardiac Imaging

CT Imaging

Imaging and Radiology

Mammography

MRI

Ultrasound

X-Ray

Family Medicine

Internal Medicine

Outpatient Laboratory Services

Appointment Information

Visiting Hours

Important Doctors

Dr. Lakatua

Dr. Hurd

Dr. Hull

Dr. Pafford

St. James Healthcare Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

St. James Healthcare Nearest Places

Hotels

Finlen Hotel and Motor Inn

Copper King Convention Center, Ascend Hotel Collection

Hampton Inn Butte

Best Western Plus Butte Plaza Inn

La Quinta Inn & Suites by Wyndham Butte

Comfort Inn Butte

Florists and Gift Shops

Wilhelm Flower Shoppe

Butte Floral Lather & Luxury

Rediscoveries

BUTTE STUFF

Second Edition Bookstore

Miller´s Shoe Store

Food and Restaurant

Casagranda´s Steakhouse

Uptown Cafe

Metals Sports Bar & Grill

Park & Main Cafe

Sparky´s Garage

Hanging Five Restaurant

Pharmacies

Community Health Center Pharmacy

Intermountain Health St. James Hospital Pharmacy

Butte Pharmacy

CVS Pharmacy

Walgreens Pharmacy

Safeway Pharmacy

Taxi and Transportation

Mining City Taxi

Unique Delivery & Taxi

Butte Cab Company

Sunshine Taxi

Greater Valley Taxi

Uber

ATMs and Banks

US Bank