✅ Summary of Positive Reviews
The positive reviews highlight the exceptional care and attentiveness provided by the staff at Southern New Hampshire Medical Center. Patients felt well cared for and appreciated the compassionate approach of both the nurses and doctors. Michaela Feeley praised the pediatric unit for their phenomenal care and for making her daughter feel comfortable. Thomas Oberst was impressed by the prompt and professional treatment he received during an emergency, noting the competence of both the nurse and doctor involved in his care.
❌ Summary of Negative Reviews
The negative reviews emphasize issues with wait times, communication, and billing disputes. Patients reported feeling overlooked and frustrated, particularly in emergency situations. C Simard described a long wait and rude treatment from nursing staff. Hailey Sena expressed frustration over billing errors and lack of necessary medical examinations. Dana McIntyre shared a distressing experience regarding HIPAA violations and an unsympathetic response to her son´s emergency, leading them to seek care at a different medical center. These reviews reflect notable dissatisfaction with the hospital´s service and communication.