✅ Summary of Positive Reviews
Dr. Ellen Hopper and her nursing staff receive high praise for their compassionate and attentive care. Many reviewers highlight Dr. Hopper´s ability to listen and remember patient details, making them feel genuinely cared for. Patients appreciate the thorough approach she takes to address their concerns. Despite some frustrations with scheduling, the quality of care from Dr. Hopper and her team makes up for these minor inconveniences. Overall, patients feel satisfied and well-treated by this exceptional group at Sanford Health Watertown Clinic.
❌ Summary of Negative Reviews
Some patients express dissatisfaction with certain staff members and experiences at Sanford Health Watertown Clinic. Issues such as rude behavior from a particular nurse and negative interactions with Dr. Sara Kruse are cited. Some patients feel their concerns were not sufficiently addressed, leading to disappointing outcomes and unexpected costs. These experiences stand in contrast to the generally positive treatment from other medical staff, highlighting areas where the clinic could improve patient relations and communication.