Prairie Lakes Healthcare System, founded in 1986, is an 81-bed not-for-profit hospital located in Watertown, South Dakota. The hospital has received multiple Top 100 Rural & Community Hospital awards and a 5-star rating from CMS. It offers a wide range of specialties, with notable strengths in cardiology, orthopedics, and Cancer Care.
Free breakfast, Indoor pool, Free WiFi
Free breakfast, Free WiFi, Pet-friendly
Free WiFi, Kitchenette, Pet-friendly
Free breakfast, Indoor pool, Fitness center
Indoor water park, Restaurant, Conference facilities
Same day delivery, Artistically designed flower arrangements
Same day delivery, Local flower delivery
Balloons, clothing, candy, stuffed animals, games, toys
Gift supplies
Floral department in grocery store
Floral arrangements and gifts
Hospital cafeteria, American cuisine
Sandwiches, Fast food
Mexican-inspired fast food
Fast food, Burgers
American cuisine, Bakery
Mexican cuisine
Prescription and nonprescription items, drug information, education and counseling, patient history profiles, direct communication with medical staff, medication disposal drop-boxes
Prescription services, over-the-counter medications
Prescription services, over-the-counter medications, photo services
Prescription services, over-the-counter medications, grocery store
Local taxi and courier service
Taxi service for Watertown and surrounding areas
Transportation service
Taxi service
Hospital shuttle service
ATM, Personal Banking, Business Banking, Loans
ATM, Personal Banking, Business Banking, Mortgage Services
ATM, Personal Banking, Business Banking, Wealth Management
ATM, Personal Banking, Business Banking, Investments
Free parking, Accessible parking, 24/7 access
Free parking, Accessible parking
Long-term parking, Short-term parking
JCPenney, Dunham´s Sports, Bath & Body Works
Local shops, restaurants, boutiques
Walmart Supercenter, Taco John´s, Dollar Tree
Graphic design, copy/printing, large format printing, free delivery
Printing, copying, binding, laminating, mailbox services
Full-service printing, wide array of mediums
Airport pickup, Various vehicle types
Wide selection of vehicles, Business rental program
Gold Plus Rewards program, Various vehicle classes
The reviews for Prairie Lakes Healthcare System are filled with gratitude and positive experiences. Patients and their families have praised the compassionate and attentive staff, particularly highlighting the excellence of the nurses, ER staff, and doctors. They remarked on the efficient and empathetic care received during emergencies, surgeries, and even hospice situations. Many reviewers expressed appreciation for the clear communication and thorough explanations about medical conditions and treatments provided by the healthcare team. The overall sentiment is of a healthcare facility that provides high-quality, patient-centered care, with staff described as angels bringing comfort during challenging times.
The negative reviews for Prairie Lakes Healthcare System reveal significant concerns with the quality of care and patient experience. Reviewers have expressed dissatisfaction with delayed and seemingly inadequate responses in emergency situations, which they attribute to tragic outcomes. Concerns were also raised about poor quality food and perceived indifference from some staff, particularly in areas beyond the nursing care. Complaints suggest that the hospital is seen as prioritizing cost-cutting over patient care, with some questioning staff competency and needing urgent improvements in service and care standards. Negative experiences described raise issues of neglect and insufficient support during critical times.
7:00 AM - 9:00 PM, 7 days a week
24 hours a day, 7 days a week
8:00 AM - 5:00 PM, Monday - Friday
8:00 AM - 6:00 PM, Monday - Friday
6:30 AM - 4:00 PM, Monday, Wednesday, Friday; 7:00 AM - 4:00 PM, Tuesday, Thursday
8:30 AM - 5:00 PM, Monday - Friday
Open 24 hours
8:00 AM – 5:00 PM