All Photos

Salem Health Hospital

2.8 (430)

Salem Health Hospital, founded in 1896, is located at 890 Oak St SE in Salem, Oregon. The hospital has 494 licensed beds and is recognized for excellence in cardiovascular care, stroke treatment, and nursing. It offers a wide range of specialties including emergency medicine, surgery, oncology, and Women´s Health services. Salem Health is a Magnet-designated facility, indicating superior nursing care and patient outcomes.

NPI Number : 1265431829

890 Oak St SE, Salem, OR 97301

(503) 561-5200

www.salemhealth.org

Get Directions

Departments

Physical Therapy

Occupational Therapy

Speech Therapy

Cardiology

Orthopedics

Neurosurgery

Trauma Care

Primary Care

Laboratory Services

Imaging

Urgent Care

General Surgery

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
Emergency	No	No	Yes	Yes
General Medicine	Yes	503-814-4400	No	Limited
Imaging	Yes	503-814-5293	No	Limited
Urgent Care	Yes	503-814-5554	No	Yes
Virtual Care	Yes	No	No	Yes

Visiting Hours

Department	Visitation Information
General Inpatient	- Visiting hours: 8 AM to 8 PM daily - Two visitors allowed at a time - Virtual visits available through MyChart - Call 503-561-5200 to schedule a visit
Family Birth Center	- One support person allowed 24/7 - One additional visitor during regular hours - Virtual visits available
ICU	- Visiting hours: 11 AM to 8 PM daily - Two visitors allowed at a time - Virtual visits available
Emergency Department	- One visitor allowed per patient - 24/7 visitation
Outpatient Clinics	- One support person allowed per appointment - Virtual visits available for some appointments

Important Doctors

Salem Health Hospital Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Cheryl Nester Wolfe	President & CEO	Executive Leadership	Strategic Planning, Hospital Operations
Christine Clarke	Chief Medical Officer	Medical Affairs	Clinical Quality, Physician Relations
Jaime Nichols	Chief Human Resources Officer	Human Resources	Workforce Development, Employee Relations
James Parr	EVP of Operations	Hospital Operations	Operational Efficiency, Process Improvement
Joan Casper	Vice President, Clinical Operations	Clinical Services	Patient Care, Clinical Program Development
Katie Connolly	Chief Development Officer	Development	Fundraising, Community Relations
Kevin J. Inman	Sr. Vice President, Patient Care Services and Chief Nursing Officer	Nursing	Nursing Leadership, Patient Experience
Patrick L. Gordan	Associate Chief Medical Officer & VP, Medical Affairs	Medical Affairs	Medical Staff Relations, Quality Improvement
Roxanne C. Ruppel	President and Chief Operating Officer	Hospital Administration	Hospital Management, Strategic Planning

Average Salary

Department	Common Procedures/Services	Average Cost Range
Cardiology	- EKG: $200-$400 - Stress Test: $500-$1,500 - Echocardiogram: $1,000-$2,500 - Cardiac Catheterization: $5,000-$15,000	$200 - $15,000+
Oncology	- Chemotherapy (per session): $1,000-$5,000 - Radiation Therapy (per session): $500-$3,000 - PET Scan: $3,000-$6,000 - Biopsy: $1,500-$4,000	$500 - $6,000+
Neurology	- EEG: $200-$700 - MRI Brain Scan: $1,000-$3,000 - Lumbar Puncture: $500-$1,500 - Neurological Exam: $300-$800	$200 - $3,000+
Orthopedics	- Joint Replacement: $20,000-$50,000 - Arthroscopy: $5,000-$15,000 - Fracture Repair: $7,000-$25,000 - Physical Therapy (per session): $50-$150	$50 - $50,000+
Outpatient Services	- Primary Care Visit: $100-$300 - Specialist Consultation: $150-$500 - Minor Procedures: $500-$3,000 - Diagnostic Tests: $100-$2,000	$100 - $3,000+

Support Programs for Patients

Program	Description
Financial Assistance	Free or discounted care for eligible patients based on family size and income
Oregon Health Plan Screening	Over-the-phone screenings for OHP eligibility
Palliative Care	Expert symptom management and supportive care for chronic progressive illnesses
Social Work Services	Information on community resources, discharge planning, financial resources
Interpreter Services	Language interpretation services available
Lifeline Program	Personal emergency response system
Support Groups	Various support groups for patients and families
Patient Assistance Fund	Up to $500 for groceries, transportation, prescriptions, medical equipment

Payment Plans

Payment Plan Option	Details
Interest-Free Monthly Payment Plans	0% interest, can be set up through MyChart or by calling 503-814-2455
Financial Assistance Program	Discounts of 50-100% based on family size and income
Uninsured Discount	50% discount for patients without health insurance
Catastrophic Discount	100% discount on balances greater than 20% of gross family income
Extended Payment Plans	Flexible terms available, call 503-814-2455 to discuss options

Accepted Insurance Companies

Aetna

Cigna

Kaiser Permanente

Medicaid

Medicare

Pacificsource

United Healthcare

Cost Consulting

Department	Financial Services
Financial Counseling	- Over-the-phone screenings for financial assistance and Oregon Health Plan - Help applying for government and community programs - Evaluation of eligibility for free or discounted care - Assistance completing financial assistance applications
Cost Estimates	- Personalized cost estimates available through MyChart - Estimates can be created for patients with or without insurance - Phone and email options to request estimates
Payment Options	- Payment plans available - Uninsured discount of 50% offered - Catastrophic discount for expenses exceeding 20% of gross family income
Financial Assistance	- Sliding scale discounts from 50-100% based on income and family size - Assistance applying for Oregon Health Plan - Help determining eligibility for other government programs

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	- Wheelchair accessible entrances and facilities - Elevators - Accessible parking spaces - Wide doorways and hallways
Assistive Devices	- Wheelchairs available upon arrival - Walkers - Canes - Hearing aids
Communication Aids	- Sign language interpreters - Language interpretation services - TTY/TDD devices - Written materials in alternative formats
Priority Services	- Priority registration and check-in - Escort services - Assistance with paperwork
Staff Training	- Disability awareness training - Cultural competency training - Communication skills for patients with special needs

Digital Health Services

Department	Digital Health Services
Cardiology	- EKG/ECG remote monitoring - Pacemaker and defibrillator follow-up - Virtual cardiology consultations
Emergency	- E-triage system - Virtual emergency consultations
Laboratory	- Electronic lab ordering - Online lab results access - Patient pre-scheduling for lab visits
Medical Records	- Electronic medical records access - Online medical records requests
MyChart Patient Portal	- Appointment scheduling - E-Check in - E-visits for non-urgent issues - Medication refill requests - Online bill pay - Secure messaging with providers - Test results access - Video visits
Nutrition	- Online Nutrition Counseling - Virtual dietitian consultations
Obstetrics And Gynecology	- Remote fetal monitoring - Virtual prenatal check-ups
Orthopedics	- Online orthopedic consultations - Virtual physical therapy sessions
Palliative Care	- Telehealth palliative care consultations
Primary Care	- E-visits for minor health concerns - Nurse advice line - Virtual primary care appointments
Radiology	- Online imaging results access - Virtual radiology consultations
Urgent Care	- On-demand video visits - Virtual urgent care consultations

Collaborations / Educational Programs

Department	Educational Programs
Internal Medicine	- ACGME-accredited residency program - 21 categorical residents per year - Morning report case presentations - Grand rounds lectures - Noon conferences on specialty topics - Journal club sessions - Morbidity & mortality conferences
Cardiology	- Rotations for internal medicine residents - Noon conferences on cardiology topics - Hands-on training in cardiac procedures
General Medicine	- Inpatient and outpatient rotations - Continuity clinic experience - Evidence-based medicine training
Neurology	- Rotations through affiliated Mass General Brigham program - Exposure to higher acuity neurological cases
Pulmonology	- ICU rotations for residents - Training in mechanical ventilation - Pulmonary function testing experience
Medical Education	- Simulation and skills lab training - Point-of-care ultrasound (POCUS) program - Board review sessions for residents - Teaching opportunities with medical students

Collaborative Research Projects

Department	Research Project	Impact
Neurology	Computerized cognitive training for breast cancer survivors	Improving concentration and decision-making abilities
Cardiology	New cardiology clinic with 8 providers	Expanded cardiac care services
Pulmonology	Biomarker-driven therapies for non-small cell lung cancer	Evaluating targeted treatments
Oncology	Serum tumor marker monitoring for metastatic breast cancer	Comparing survival outcomes to standard care
Pharmacy	Implementation of automated medication dispensing cabinets	Improved nursing-pharmacy efficiency and patient safety

Professional Development Programs

Department	Affiliation/Program
Education	University of Virginia School of Medicine
Education	Edward Via Virginia College of Osteopathic Medicine
Education	Virginia Tech Carilion School of Medicine
Nursing	University of Virginia
Nursing	Radford University
Nursing	Liberty University
Nursing	Jefferson College of Health Sciences
Nursing	Kaplan University
Nursing	Old Dominion University
Residency	Medical, Mental Health, and Subspecialties
Psychology	Associated Health Training
Optometry	Associated Health Training
Social Work	Associated Health Training
Dietetics	Associated Health Training
Pharmacy	Associated Health Training

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Emergency	Level II Trauma Center	Oregon Health Authority
Cardiology	Accredited Chest Pain Center	American College of Cardiology
Nursing	Magnet Recognition	American Nurses Credentialing Center (ANCC)
Overall Hospital	Hospital Accreditation	The Joint Commission
Rehabilitation	Accredited Inpatient Rehabilitation Facility	Commission on Accreditation of Rehabilitation Facilities (CARF)
Stroke Care	Primary Stroke Center Certification	The Joint Commission

Internship and Observation Programs

Department	Opportunity
Clinical Education	RN Residency Program
Human Resources	Summer Internship Program
Laboratory	Medical Laboratory Technician Internship
Nursing	Job Shadowing
Orthopedics	Clinical Observation
Pharmacy	Pharmacy Technician Internship
Physical Therapy	Clinical Rotation
Radiology	Radiology Technician Internship
Respiratory Services	Clinical Intern
Various Departments	Career Exploration Program

Hospital Academic Awards and Achievements

Department	Award
Cardiovascular	Watson Health 50 Top Cardiovascular Hospitals (2015, 2016, 2018, 2019)
Emergency	Busiest Emergency Department on West Coast
Hospital-wide	Distinguished Hospital Award for Clinical Excellence (2014)
Hospital-wide	Get With The Guidelines–Stroke Gold Plus Quality Achievement Award (2017)
Hospital-wide	Healthgrades America´s 100 Best Hospitals for Critical Care (2014)
Hospital-wide	Leapfrog Group "A" Grade for Safety
Hospital-wide	Top Workplace (2017)
Hospital-wide	U.S. News & World Report High Performing Hospital
Intensive Care	HHS Sustained Improvement Award
Midwifery	American College of Nurse-Midwives "Best Practice" Distinction (2009, 2011)
Organ Donation	Pacific Northwest Transplant Bank LifeSaver Award
Wound Care	Advanced Wound Care Center of Distinction Award (2020, 2023)

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Internal Medicine	Residency
Cardiovascular Care	Rotation
Emergency Medicine	Rotation
Infectious Disease	Rotation
Critical Care	Rotation
Neonatology	Rotation
Pediatrics	Rotation
Obstetrics	Rotation
Pharmacy	PGY1 Residency
Nursing	RN Residency

Hospital Residency and Assistantship Programs

Department	Residency/Training Program
Internal Medicine	ACGME-accredited Internal Medicine Residency Program
Pharmacy	PGY1 Pharmacy Residency Program
Nursing	RN Residency Program

What are the activities of the hospital for patients without insurance?

Service/Support	Details
Financial Assistance Program	Free or discounted care based on family size and income
Payment Plans	Available for balances due within 30 days
Emergency Care	Provided regardless of ability to pay
Uninsured Discount	50% discount for patients without health insurance
Catastrophic Discount	100% discount on balances over 20% of gross family income
Oregon Health Plan Screening	Assistance applying for state Medicaid program
Financial Counseling	Help understanding bills and exploring payment options
Sliding Fee Scale	Discounts from 50-100% based on income level
Charity Care Policy	Free care for those unable to pay
Language Assistance	Translations available for financial documents

Hospital Research Collaborations

Department	Research Partner
Cancer Research	OHSU Knight Cancer Institute
Cardiology	Oregon Health & Science University (OHSU)
Clinical Trials	OHSU Oregon Clinical & Translational Research Institute
Medical Education	Western University of Health Sciences
Nursing Research	Oregon Nursing Research & Quality Consortium

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Nursing	- RN Residency Program for new graduate nurses - Preceptorship and mentor program - Professional Development Specialists provide education consultation
Medicine	- Structured mentoring for residents and fellows - Faculty mentorship program for junior faculty
Allied Health	- Mentorship opportunities for new graduates - Preceptor programs for students
Administration	- Leadership development and mentoring programs - Career counseling services
Research	- Mentored research opportunities for trainees - Structured mentorship for early career researchers

Salem Health Hospital Nearest Places

Hotels

0.5 miles

4.4

The Grand Hotel in Salem

193 luxurious rooms, premier suites, headquarters for Salem Convention Center

0.7 miles

4.1

Holiday Inn Salem

On-site restaurant, swimming pool, fitness center, 10,000 sq ft of banquet space

0.8 miles

4.3

Hampton Inn & Suites Salem

Free breakfast, fitness center, indoor pool

0.9 miles

4.2

Best Western Plus Mill Creek Inn

Free breakfast, fitness center, indoor pool

0.6 miles

Holman Riverfront Park Hotel Salem, Tapestry by Hilton

Riverfront views, on-site restaurant, fitness center

1.0 miles

3.5

Howard Johnson by Wyndham Salem

Free breakfast, outdoor pool, pet-friendly

Florists and Gift Shops

0.5 km

4.5

Olson´s Fine Flowers

Local florist, same-day delivery

0.1 km

4.2

The Look Nook Gift Shop

Hospital gift shop, cards, toiletries

0.8 km

4.7

Pemberton´s Flowers

Personalized floral designs, delivery

0.9 km

Salem Center Gift Shop

Mall gift shop, variety of items

1.0 km

4.8

Aunt Tilly´s Flower Barn

Family-owned florist, custom arrangements

1.0 km

4.6

Petals & Vines Florist

Hospital flower delivery, bouquets

Food and Restaurant

0.3 km

4.4

Bentley´s Grill

American, Northwest cuisine

0.5 km

4.3

La Margarita Express

Mexican

0.6 km

4.7

The Cozy Taberna

Spanish, Tapas

0.8 km

4.5

BlondZee´s Guest House Restaurant

American, Breakfast

0.1 km

3.8

Salem Hospital Cafeteria

Hospital food, American

0.2 km

4.1

Starbucks (Salem Hospital)

Coffee, Snacks

Pharmacies

0 km

4.2

Salem Health Retail Pharmacy

Walk-In Clinic, Handicapped Accessible, Durable Medical Equipment, Medicaid, Medicare

0.5 km

4.7

Quisenberry Pharmacy

Compounding, Prescription Refills, Immunizations

0.7 km

3.9

Safeway Pharmacy

Drive-thru, Immunizations, Prescription Refills

0.8 km

3.5

Rite Aid Pharmacy

Drive-thru, Immunizations, Prescription Refills

0.9 km

3.8

Walgreens

24/7 Drive-thru, Immunizations, Prescription Refills

1.0 km

4.9

Oak Tree Pharmacy

Compounding, Prescription Refills, Immunizations

Taxi and Transportation

0.5 km

4.2

Willamette Valley Yellow Cab

Taxi service, food delivery, non-emergency medical transportation

0.7 km

4.5

Amanda´s Taxi

Local taxi service

0.8 km

4.3

Nico´s Taxi Service

Local taxi service

On-demand

4.1

Uber

Ridesharing service

On-demand

Lyft

Ridesharing service

0.2 km

3.8

Cherriots

Public bus service

ATMs and Banks

0.1 km

3.8

Wells Fargo ATM

24/7 ATM, Cash Withdrawals, Deposits

0.3 km

3.5

US Bank ATM

24/7 ATM, Cash Withdrawals

0.5 km

4.1

Chase Bank

Full-service Banking, ATM, Loans

0.6 km

3.7

Bank of America ATM

24/7 ATM, Cash Withdrawals, Deposits

0.8 km

4.3

Valley Credit Union

Full-service Banking, ATM, Loans

0.9 km

Salem Five Bank

Full-service Banking, ATM, Mortgages

Parking Lots

0.1 km

4.2

Staff/Visitor Parking Garage

Multi-level garage, 24/7 access

0.2 km

Building C Basement Parking

Underground parking, close to Cancer Institute

0.3 km

4.1

Emergency Department Parking

Designated ED parking, 24/7 access

Shopping Malls

0.5 km

3.8

Salem Center

Enclosed shopping mall with 70+ retailers and food court

0.9 km

4.1

Willamette Town Center

Enclosed shopping mall with 550,000 square feet of space

0.7 km

4.3

The Reed Opera House Mall

Historic building with unique shops and restaurants

Stationery and Copying Services

0.5 km

4.8

Minuteman Press

Printing, copying, signs, banners, promotional products

0.8 km

4.5

The UPS Store

Printing, copying, shipping, mailboxes, notary services

0.9 km

4.9

The Ink Spot Printing

Printing, mailing, bindery services, carbonless and legal forms

Car Rental

0.7 km

4.4

Enterprise Rent-A-Car

Economy cars, SUVs, trucks, vans

0.9 km

3.9

Budget Car Rental

Compact cars, full-size cars, SUVs

1.0 km

3.7

Hertz

Economy cars, luxury cars, specialty vehicles

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews for Salem Health Hospital highlight exceptional staff members and positive experiences. Patients appreciated the empathy and bedside manner of Dr. Derek Stewart, considering him deserving of five-star reviews. Another review commended the nurses during a child’s birth for their outstanding care. Additionally, a housekeeper named Lenee was praised for her thoughtful gesture of making fresh coffee, showcasing her attentiveness despite being busy.

❌ Summary of Negative Reviews

Negative reviews focus on issues with staff behaviors and hospital operations. One review described a disrespectful encounter with a front desk staff member, prompting the patient to seek care elsewhere. Another individual reported unprofessional behavior from nurses following a bathroom incident. Complaints also included poor response times in emergencies, lack of proper equipment, and perceived inadequate care contributing to patient dissatisfaction and grief.

Working Hours

Emergency Department

Open 24/7

Laboratory Services

Monday-Friday: 6:30 a.m. to 10:30 p.m., Saturday: 7 a.m. to 4 p.m., Sunday: Closed

Imaging Services

Monday-Friday: 7 a.m. to 7 p.m., Saturday-Sunday: Hours vary, call for availability

Outpatient Services

Monday-Friday: 8 a.m. to 5 p.m.

Department Phones

Department	Phone
Main Hospital	503-561-5200
Billing	503-814-2455
Family Birth Center	503-814-3637
Medical Records	503-561-5750
Patient Advocate	503-561-5765
Security	503-814-0311

Language and Translation Services

English
Spanish
Russian
Chuukese
American Sign Language

Salem Health Hospital

NPI Number : 1265431829

890 Oak St SE, Salem, OR 97301

(503) 561-5200

www.salemhealth.org

Departments

Physical Therapy

Occupational Therapy

Speech Therapy

Cardiology

Orthopedics

Neurosurgery

Trauma Care

Primary Care

Laboratory Services

Imaging

Urgent Care

General Surgery

Appointment Information

Visiting Hours

Important Doctors

Thomas C. Abbatiello

Arifa Ali

Amrou M. Ali Idris

Camilla T. Allen

Dawn M. Allen

Carrie E. Allison

Julie A. Allstot

Matt S. Ashley

Alia Ashraf

Kurt L. Atkin

Brittany N. Atkinson

Edwin N. Austin

Salem Health Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Salem Health Hospital Nearest Places

Hotels

The Grand Hotel in Salem

Holiday Inn Salem

Hampton Inn & Suites Salem

Best Western Plus Mill Creek Inn

Holman Riverfront Park Hotel Salem, Tapestry by Hilton

Howard Johnson by Wyndham Salem

Florists and Gift Shops

Olson´s Fine Flowers

The Look Nook Gift Shop

Pemberton´s Flowers

Salem Center Gift Shop

Aunt Tilly´s Flower Barn

Petals & Vines Florist

Food and Restaurant

Bentley´s Grill

La Margarita Express

The Cozy Taberna

BlondZee´s Guest House Restaurant

Salem Hospital Cafeteria

Starbucks (Salem Hospital)

Pharmacies

Salem Health Retail Pharmacy

Quisenberry Pharmacy

Safeway Pharmacy

Rite Aid Pharmacy