✅ Summary of Positive Reviews
Reviews highlight the excellent care and attentiveness of the staff at Roger Williams Medical Center. Patients appreciate the personalized attention, noting that staff members, from doctors to clerical personnel, go above and beyond to provide support. The emergency staff is especially praised for their kindness and responsiveness, ensuring patients feel valued and well-taken care of. Many reviewers mention the teamwork and dedication observed among the staff members, which contributes to a comforting and positive healthcare experience.
❌ Summary of Negative Reviews
Criticism is directed at the perceived rudeness and lack of compassion from the medical staff, particularly in the emergency department. Reviews describe long wait times, inadequate communication regarding care, and staff members ignoring or dismissing patient concerns. There are instances of patients leaving without receiving treatment due to delays and a lack of attention from the staff. These negative experiences raise concerns about the hospital´s efficiency and the quality of patient care provided.