✅ Summary of Positive Reviews
Patients expressed gratitude for the exceptional level of care received at OU Health University of Oklahoma Medical Center. Reviews praised the competence and attentiveness of the medical staff, highlighting life-saving interventions, successful surgeries, and overall compassionate treatment. The nursing staff, in particular, received accolades for creating a comforting and supportive environment, contributing positively to the recovery process. Patients appreciated the dedication of both the doctors and physical therapists, which fostered confidence in their medical care and rehabilitation.
❌ Summary of Negative Reviews
Some patients reported negative experiences, citing issues such as lack of communication, rudeness, and inadequate care outside of specific units like the ICU. Concerns were raised about the hospital discharging patients prematurely, which led to further complications and re-admissions. The organization and efficiency of the emergency department were questioned, with instances of limited attention from medical staff and insufficient management of patient flow and needs during busy periods.