✅ Summary of Positive Reviews
NYU Langone Health receives acclaim for its attentive and responsive staff, who are described as welcoming, respectful, and reassuring. Patients are impressed by the hospital´s clean environment and the high quality of food provided. The institution´s advanced technology and security measures contribute to a sense of safety and efficiency, with the facility´s cleanliness and prompt care also being noted. Specific praise is given to Dr. Marsha Harris for her exceptional care, and many recommend the hospital for its outstanding service and medical expertise.
❌ Summary of Negative Reviews
Negative reviews highlight significant issues with communication, particularly in the Vascular department, where patients report a lack of responsiveness to calls and messages. Complaints include prolonged waiting times, unnecessary tests leading to financial charges, and inadequate medical care. Patients express frustration over being shuffled between different doctors without receiving the necessary procedures, describing a lack of customer service and an unsatisfactory treatment experience for specific conditions such as varicose vein pain.