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NewYork-Presbyterian Hospital

3.2 (674)

NewYork-Presbyterian Hospital, founded in 1998 through the merger of two historic institutions dating back to 1771 and 1868, is a 2,600-bed academic medical center in New York City. Consistently ranked among the top hospitals nationally, it excels in specialties like cardiology, neurology, and oncology. The hospital has received numerous awards for patient care and innovation across its multiple campuses.

NPI Number : 1194832477

630 W 168th St, New York, NY 10032

(212) 305-2500

www.nyp.org

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Departments

General Surgery

Cardiology

Neurology

Pulmonology

Nephrology

Orthopedics

Ophthalmology

Otolaryngology

Obstetrics and Gynecology

Pediatrics

Internal Medicine

Oncology

Endocrinology

Dermatology

Psychiatry

Appointment Information

Department	Online Booking	Phone Scheduling	Walk-In	Same-Day
Cardiology	Yes	212-305-7060	No	Limited
General Medicine	Yes	646-426-3876	No	Yes
Neurology	Yes	646-426-3876	No	Limited
Radiology	Yes	212-326-8518	X-ray only	CT/Ultrasound
Urgent Care	Yes	646-426-3876	Yes	Yes

Visiting Hours

Department	Visitation Information
Adult Inpatient	- Visiting hours: 7 AM to 9 PM daily - Two visitors at a time permitted at bedside - One overnight visitor allowed in private rooms 9 PM to 7 AM - Virtual visits available via NYP Connect app
Emergency Department	- One visitor per adult patient - Virtual urgent care available 7 days a week, 8 AM to midnight - Schedule virtual urgent care via NYP Connect app
Outpatient/Ambulatory	- One support person permitted to accompany adult patients - Virtual visits available for some appointments - Schedule by phone: 877-426-5637
Pediatrics	- Two visitors at a time permitted - Parents/guardians allowed 24/7 - Siblings allowed if 12 years or older
Women´s Health	- One support person and/or doula allowed during labor/delivery - Virtual visits available for some appointments

Important Doctors

NewYork-Presbyterian Hospital Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Steven J. Corwin	President and Chief Executive Officer	Executive Leadership	Hospital Operations, Strategic Planning
Laura L. Forese	Executive Vice President and Chief Operating Officer	Operations	Hospital Administration, Patient Care
Michael P. Breslin	Group Senior Vice President, Chief Financial Officer and Treasurer	Finance	Financial Management, Strategic Planning
Mary Claus	Group Senior VP, Chief Legal Officer and General Counsel	Legal	Healthcare Law, Regulatory Compliance
Rick Evans	Chief Experience Officer	Patient Experience	Patient Satisfaction, Quality Improvement
Shaun E. Smith	Group Senior VP, Chief People and Culture Officer	Human Resources	Talent Management, Organizational Culture
Karen Westervelt	Group Senior VP, Chief of Regulatory Planning and Strategic Initiatives	Strategy	Regulatory Affairs, Strategic Planning
Jaclyn Mucaria	President, NewYork-Presbyterian Queens	Regional Operations	Hospital Management, Community Health
Kerry S. Dewitt	Chief of Staff to President and CEO, Senior VP Communications	Executive Office	Corporate Communications, Executive Support
William J. Farrell	Senior VP Finance	Finance	Financial Planning, Budget Management
Paul J. Dunphey	Senior VP, COO Allen Hospital & Ambulatory Care	Operations	Ambulatory Services, Hospital Administration

Average Salary

Department	Common Procedures/Services	Average Cost Range	Notes
Cardiology	- Angioplasty - Cardiac Catheterization - Echocardiogram	$15,000 - $50,000	Costs vary based on procedure complexity and length of stay
Oncology	- Chemotherapy (per session) - Radiation Therapy - Cancer Surgery	$5,000 - $100,000+	Treatment plans and costs highly individualized
Neurology	- MRI Brain Scan - EEG - Neurological Consultation	$1,500 - $15,000	Follow-up visits typically lower cost than initial consultations
Orthopedics	- Joint Replacement - Arthroscopy - Fracture Repair	$20,000 - $80,000	Costs include surgery, hospital stay, and initial physical therapy
Outpatient Services	- Primary Care Visit - Specialist Consultation - Minor Procedures	$200 - $3,000	Many services eligible for insurance copays

Support Programs for Patients

Program	Description
Financial Assistance	Sliding fee scale for uninsured patients living at or below 300% of federal poverty line
Home Care Services	Lawrence Home Care of Westchester provides skilled nursing and therapy services at home
Adult Day Care	Adult day health care program for seniors and disabled adults
Palliative Care	Inpatient and outpatient palliative care services
Social Work Services	Social workers provide counseling, care coordination, and connection to community resources
Health Home Program	Care management for Medicaid patients with complex medical conditions
Charity Care	Free or discounted care for eligible low-income patients

Payment Plans

Payment Plan Option	Details
Installment Plans	Up to 180 days, minimum $25/month
Interest-Free Plans	Available for qualifying patients
Flexible Payment Structures	Customized based on individual financial circumstances
Online Payment Portal	Set up personalized payment plans through Connect patient portal
Financial Assistance Program	Available for eligible low-income patients

Accepted Insurance Companies

Aetna

Anthem

Blue Cross Blue Shield

Cigna

Magnacare

Medicaid

Medicare

United Healthcare

Wellcare

Cost Consulting

Department	Financial Counseling Services
Financial Assistance Office	- Provides guidance on charity care programs - Helps patients apply for financial assistance - Offers sliding scale discounts based on income - Assists with enrollment in Medicaid and other insurance programs
Patient Financial Services	- Explains hospital charges and billing procedures - Provides cost estimates for procedures - Discusses payment plan options - Answers questions about insurance coverage
Admitting Department	- Screens patients for insurance coverage prior to admission - Informs patients about potential out-of-pocket costs - Refers uninsured patients to financial counselors
Social Work Department	- Connects patients with community resources for financial support - Provides emotional support around financial concerns - Assists with applications for disability benefits

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	- Wheelchair accessible entrances and routes - Elevators to all floors - Accessible patient rooms - Accessible restrooms - Lowered service counters and nurses´ stations
Assistive Devices	- Wheelchairs - Adjustable exam chairs - Patient lifts - Assistive listening devices - Magnifiers and other visual aids
Communication Aids	- Free interpreter services - Sign language interpreters - TTY/TDD devices - Large print and Braille materials - Communication boards
Priority Services	- Expedited registration and check-in - Priority scheduling for appointments - Assistance with paperwork - Escort services
Staff Training	- Disability awareness training - Cultural competency education - Training on assistive technologies - Person-centered care approaches

Digital Health Services

Service	Description
NYP OnDemand	Comprehensive suite of telehealth services
Digital Second Opinion	Online portal for specialist second opinions
Inter-hospital Digital Consults	Connects regional hospital patients to NYP specialists
Digital Emergency and Urgent Care	Virtual ED visits and urgent care via video
Digital Follow-Up Appointments	Virtual follow-up visits
Remote Patient Monitoring	At-home monitoring using connected devices
Telestroke Initiative	24/7 remote stroke care
Telepsychiatry	Remote psychiatric consultations
Pediatric Urgent Care	Virtual pediatric urgent care visits
Connect Patient Portal	Online portal for appointments, records, and communication
Video Visits	Secure video appointments with providers
Mobile Stroke Treatment Units	Ambulances with telemedicine capabilities
Clinical Operations Center	Remote patient monitoring command center
Teleparamedics	Remote specialist consults during home visits

Collaborations / Educational Programs

Department	Program
Psychiatry	4-week sub-internship, clerkship, electives
Cardiology	Rotations, electives
Emergency Medicine	4-week sub-internship, rotations in adult and pediatric EDs
Internal Medicine	8-week clerkship, 4-week sub-internship, electives
Pediatrics	6-week clerkship, electives
Radiology	Electives
Surgery	Clerkship, electives
All Departments	Didactic lectures, workshops, small group sessions, grand rounds

Collaborative Research Projects

Department	Collaborative Research Projects
Neurology	- Telestroke Initiative using video conferencing for 24/7 acute stroke care - AI and new technologies for early detection of heart failure and cancer - Development of VIPER algorithm software for investigating molecular networks in GIST patients
Cardiology	- Structural Heart and Valve Center performing over 1,000 procedures annually - Development of transcatheter aortic valve replacements (TAVRs) - Research on air pollution´s influence on lung and breast cancer rates
Pulmonology	- Interstitial Lung Disease Program offering clinical trials for new ILD treatments - Genetic research exploring links to ILD using next-generation sequencing - Development of Envisia Genomic Classifier testing for idiopathic pulmonary fibrosis
Oncology	- William Rhodes Center for Glioblastoma collaborative research initiative - Development of personalized therapeutic agents for GIST patients - Community-based cancer prevention and control projects in Brooklyn and Queens
Digital Health	- NYP OnDemand digital health platform for telemedicine services - eICU system using software and video technology to monitor ICU patients remotely - Development of AI-enabled analytics to combat the opioid crisis
Psychiatry	- Clinical trials on anxiety, bipolar disorder, depression, PTSD, schizophrenia, and addiction - Laboratory research on the biology of psychiatric conditions - Development of more effective therapies for psychiatric disorders

Professional Development Programs

Department	Affiliation	Professional Development Programs
All Clinical Departments	Columbia University Vagelos College of Physicians & Surgeons	Continuing Medical Education courses
Nursing	American Nurses Credentialing Center (ANCC)	Magnet Recognition Program
Pediatrics	Columbia University	Community Pediatric Residents´ Training Program
Primary Care	Columbia University	Family Medicine Residency Program
Various Specialties	Weill Cornell Medicine	Continuing Medical Education courses

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Adult Echocardiography	Intersocietal Accreditation Commission (IAC)
Neurology	Comprehensive Stroke Center	The Joint Commission
Pulmonology	Center of Comprehensive Care for Pulmonary Hypertension	Pulmonary Hypertension Association
Nursing	Magnet Recognition	American Nurses Credentialing Center (ANCC)
Hospital-wide	Hospital Accreditation	The Joint Commission
Medical Education	Graduate Medical Education Accreditation	Accreditation Council for Graduate Medical Education (ACGME)

Internship and Observation Programs

Department	Opportunity
Allied Health	Summer internships for graduate students
Child Life Services	Practicums and internships
Nursing	Nurse externships
Pharmacy	Pharmacy internship program
Psychology	Pre-doctoral internship program
Various Departments	Graduate summer internship program

Hospital Academic Awards and Achievements

Department	Awards/Recognition
Cardiology	America´s 100 Best Hospitals for Cardiac Care Award (2025, 2024, 2023)
Emergency Medicine	EM Wellness Center of Excellence Award
General	America´s 250 Best Hospitals Award (2025) 7 Best Hospital in the United States (U.S. News & World Report, 2022) 2 Best Hospital in New York City (U.S. News & World Report, 2022)
Geriatrics	6 in Geriatrics (U.S. News & World Report, 2022)
Neurology/Neurosurgery	3 in Neurology/Neurosurgery (U.S. News & World Report, 2022)
Nursing	Magnet Recognition for Nursing Excellence (American Nurses Credentialing Center)
Orthopedics	10 in Orthopedics (U.S. News & World Report, 2022)
Psychiatry	4 in Psychiatry (U.S. News & World Report, 2022)
Pulmonary	America´s 100 Best Hospitals for Pulmonary Care Award (2025)
Rheumatology	3 in Rheumatology (U.S. News & World Report, 2022)
Urology	5 in Urology (U.S. News & World Report, 2022)

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Anesthesiology	Residency, Fellowships
Cardiology	Fellowship
Emergency Medicine	Residency, Fellowships
Family Medicine	Residency
Internal Medicine	Residency, Fellowships
Medical Genetics	Residency
Pediatrics	Residency, Fellowships
Ophthalmology	Residency
Surgery	Residency, Fellowships

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Anesthesiology	Residency
Cardiology	Fellowship
Critical Care Medicine	Fellowship
Emergency Medicine	Residency, Fellowship
Endocrinology	Fellowship
Family Medicine	Residency
General Surgery	Residency
Medical Genetics	Residency
Internal Medicine	Residency, Fellowship
Neurology	Residency
Pediatrics	Residency, Fellowship
Pharmacy	Residency
Surgery	Residency

What are the activities of the hospital for patients without insurance?

Service/Support	Details
Charity Care Program	Available for uninsured patients with income up to 400% of Federal Poverty Level
Discounted Care	Sliding scale fees based on income and family size
Emergency Care	Provided regardless of ability to pay
Financial Counseling	Assistance applying for Medicaid and other public insurance programs
Payment Plans	Interest-free installment plans available
Prescription Assistance	Help accessing low-cost medications
Uninsured Discount	Automatic discount on hospital charges for uninsured patients

Hospital Research Collaborations

Department	Partner Institution
Basic Research	Columbia University Vagelos College of Physicians and Surgeons
Cardiology	Columbia University Irving Medical Center
Genomics	Illumina
Medical Research	Memorial Sloan Kettering Cancer Center
Neuroscience	New York State Psychiatric Institute
Oncology	NYP-Brooklyn Methodist Hospital
Oncology	NYP-Queens Hospital
Precision Medicine	The Rockefeller University
Translational Research	Weill Cornell Medicine

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Pediatric Dentistry	Mentoring program for postdoctoral residency fellows
Pulmonary and Critical Care Medicine	Structured curriculum with close mentorship for fellows
Emergency Medicine	Student-Resident Mentorship Program through EMRA
Family Medicine	Faculty mentorship program for medical students
Internal Medicine	Residency Advising Mentorship Program (RAMP) with faculty and peer mentoring
Lang Youth Medical Program	Mentorship for middle/high school students interested in healthcare careers
Nursing	Nurse Mentorship Program for new nurses
Ophthalmology	Mentoring program to prepare junior faculty for career advancement
Physical Therapy	Mentoring relationships between faculty and DPT students

NewYork-Presbyterian Hospital Nearest Places

Hotels

0.2 km

4.3

Edge Hotel

Free Wi-Fi, Fitness center, Business center

0.5 km

4.2

Radio Hotel

Restaurant, Bar, Terrace

0.8 km

4.1

Highbridge Hotel

Free Wi-Fi, 24-hour front desk

0.9 km

Hotel MOCA NYC

Free Wi-Fi, Air conditioning

1.0 km

3.9

Riverside Tower Hotel

Free Wi-Fi, Air conditioning

1.0 km

3.8

Sylvan Guest House

Free Wi-Fi, Shared kitchen

Florists and Gift Shops

0.4 km

4.7

Anthony Flowers

Local florist, same-day delivery

0.6 km

4.5

Flowers by Richard

Hospital flower delivery

0.1 km

4.2

NewYork-Presbyterian Gift Shop

Hospital gift shop, flowers, balloons

0.3 km

Columbia University Bookstore

Books, gifts, Columbia merchandise

0.9 km

4.3

Harlem Florist

Local florist, custom arrangements

1.0 km

4.4

Broadway Florist

Fresh flowers, plants, gifts

Food and Restaurant

0.1 km

Dallas BBQ

Barbecue, American

0.2 km

4.2

Tung Thong Thai

Thai

0.1 km

4.3

Tasty Delicatessen

Deli, Sandwiches

0.1 km

4.1

Starbucks

Coffee, Cafe

0.3 km

4.4

Ramen Kuraku

Japanese, Ramen

0.2 km

3.9

Chipotle Mexican Grill

Mexican, Fast Casual

Pharmacies

0.1 km

4.5

Melbran Pharmacy

Prescription refills, Medication therapy management, Palliative care, Pediatric compounding

0.5 km

4.2

Well Green Pharmacy

Prescription services, Over-the-counter medications

0.7 km

3.8

Duane Reade

Prescription services, Health and beauty products, Photo services

0.8 km

3.9

CVS Pharmacy

Prescription services, MinuteClinic, Photo services

0.1 km

NewYork-Presbyterian Hospital Pharmacy

In-hospital pharmacy services

0.1 km

4.1

Columbia University Irving Medical Center Pharmacy

Prescription services for patients and staff

Taxi and Transportation

0.1 km

4.7

Uber

Ridesharing, UberX, UberXL, Uber Black

0.2 km

4.2

Yellow Cab

Traditional taxi service, 24/7 availability

0.3 km

4.6

Lyft

Ridesharing, Lyft, Lyft XL, Lux

0.5 km

4.3

Carmel Car Service

Car service, airport transfers, hourly rentals

0.7 km

4.1

Dial 7 Car & Limousine Service

Car service, airport transfers, corporate accounts

0.9 km

4.5

Via

Shared rides, on-demand transit

ATMs and Banks

0.1 km

3.8

Chase Bank

ATM, Deposits, Withdrawals, Full-service branch

0.2 km

3.5

Santander Bank ATM

ATM, Withdrawals

0.3 km

3.2

Bank of America ATM

ATM, Withdrawals

0.4 km

3.6

Chase ATM

ATM, Withdrawals

0.5 km

3.4

Santander Bank ATM

ATM, Withdrawals

0.6 km

3.3

Municipal Credit Union ATM

ATM, Withdrawals

Parking Lots

0.1 km

4.1

NewYork-Presbyterian Hospital Parking Garage

Valet parking, 24/7 access, Handicap accessible

0.3 km

3.9

Audubon Parking Garage

Self-parking, Covered parking

0.8 km

3.7

West 161st Parking Garage

Self-parking, 24/7 access

Shopping Malls

0.3 km

4.3

Westside Market

Grocery store, deli, prepared foods

0.2 km

4.5

Fort Washington Greenmarket

Farmers market, fresh produce, baked goods

0.8 km

Broadway Plaza

Pharmacy, convenience stores, fast food

Stationery and Copying Services

0.8 km

4.1

The UPS Store

Printing, copying, binding, laminating, business cards, banners, posters

0.2 km

4.3

Columbia Print

Letterhead, business cards, envelopes, digital printing

0.9 km

3.9

Staples Print & Marketing Services

Printing, copying, business cards, banners, posters, promotional products

Car Rental

0.8 km

3.5

Avis

Wide selection of vehicles, Avis Preferred loyalty program

0.9 km

3.2

Hertz

Gold Plus Rewards program, Wide range of vehicle types

1.0 km

4.1

Enterprise

Pick-up service, Enterprise Plus rewards program

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews for NewYork-Presbyterian Hospital highlight exceptional care and thoughtfulness, particularly in the bone marrow department. Patients and their families appreciate the above and beyond efforts of the staff, including nurses and doctors, to make hospital stays more comfortable and even memorable. The staff´s willingness to assist with personal milestones, such as helping plan a surprise proposal, showcases their compassion and dedication to their patients.

❌ Summary of Negative Reviews

The negative reviews reflect significant dissatisfaction with patient care at NewYork-Presbyterian Hospital. Complaints include poor treatment during critical surgeries, lack of adequate communication, and serious oversight in handling medical allergies which led to complications like oversedation and extended hospital stays. Some reviews criticize the hospital for treating patients poorly based on vaccination status and express frustration over administrative and staff attitudes, describing the overall experience as traumatic and unprofessional. The sentiment is one of disappointment and dissatisfaction, with accusations of the hospital prioritizing business over patient well-being.