✅ Summary of Positive Reviews
The positive reviews for Nebraska Heart Institute highlight the exceptional humankindness and patient-centric care provided by the staff. Patients appreciated the respectful and accountable service, noting the excellent experience with knowledgeable and compassionate medical professionals, such as Dr. Song. The hospital´s emphasis on post-procedural care and clear communication further contributed to positive impressions. The high quality of surgeries and comprehensive instructions provided a reassuring experience for patients, leaving them highly satisfied with the care they received.
❌ Summary of Negative Reviews
Negative reviews for Nebraska Heart Institute focus on issues with the hospital´s staff and procedures. Complaints include feelings of abandonment during hospital stays, unprofessional behavior from nurses, and a poor experience with billing, which one reviewer described as a scam. Another reviewer was dissatisfied with a sleep test, questioning the accuracy of the results and feeling dismissed by the doctor. These experiences led to frustrations and decisions to seek services elsewhere.