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MUSC Health East Cooper

3.9 (18)

MUSC Health East Cooper, located at 1600 Midtown Ave in Mount Pleasant, SC, opened in 2012. This outpatient facility is part of the Medical University of South Carolina health system. It offers a wide range of specialties including primary care, pediatrics, cardiology, orthopedics, and women´s health services. The facility aims to provide convenient, high-quality care to residents of Mount Pleasant and surrounding communities.

NPI Number : 1821026816

1600 Midtown Ave, Mt Pleasant, SC 29464

(843) 876-8300

locations.muschealth.org

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Departments

Dermatology

General Surgery

Neurology

Neurosurgery

Nuclear Medicine

Radiology

Internal Medicine

Cardiology

Orthopedics

Infusion

Sleep Center

Women´s Health

Audiology

Lung Cancer Screening

Nephrology

Osteoporosis & Bone Health

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
Internal Medicine	Yes - MyChart	843-876-0888	No	Limited
Imaging	No	843-876-8282	No	No
OB/GYN	Yes - MyChart	843-792-5300	No	Limited
Pediatrics	Yes - MyChart	843-876-8282	No	Yes
Primary Care	Yes - MyChart	843-792-7000	No	Limited

Visiting Hours

Department	Online Visits	Phone Scheduling	Walk-In Visits	Same-Day Visits
Family Medicine	Available	843-876-8282	Not available	Available
Internal Medicine	Available	843-876-8282	Not available	Available
Primary Care	Available	843-876-8282	Not available	Available
Women´s Health	Available	843-876-8282	Not available	Available

Important Doctors

MUSC Health East Cooper Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Patrick J. Cawley	CEO, MUSC Health and Vice President for Health Affairs, University	Executive Leadership	Healthcare Administration, Strategic Planning
Crystal Broj	Chief Information Officer	Information Technology	Health IT, Digital Transformation
Larry A. Callahan	Chief Human Resources Officer	Human Resources	Talent Management, Organizational Development
Thomas Crawford	Chief Operating Officer	Operations	Hospital Operations, Performance Improvement
Michael A. Haschker	Chief Financial Officer	Finance	Financial Management, Strategic Planning
Saj Joy	Chief Medical Officer, Charleston Division	Medical Affairs	Clinical Quality, Patient Safety
Brenda Kendall-Bailey	Chief Nursing Officer, Charleston Division	Nursing	Nursing Leadership, Patient Care
Jonathan Boone	Chief Financial Officer, Charleston Division	Finance	Financial Operations, Budget Management
Alice Edwards	Chief Operating Officer, Charleston Division	Operations	Hospital Administration, Operational Efficiency
Jenna Garber	Chief Strategy Officer, Charleston Division	Strategy	Strategic Planning, Business Development

Average Salary

Department	Service/Procedure	Average Cost	Notes
Cardiology	Initial Consultation	$250-$400	Varies based on complexity
Cardiology	Echocardiogram	$1,000-$2,000	Includes interpretation
Oncology	New Patient Visit	$300-$500	Includes review of records
Oncology	Chemotherapy Session	$1,000-$5,000	Varies by medication and duration
Neurology	Initial Evaluation	$300-$450	May require additional testing
Neurology	EEG	$800-$1,500	Includes interpretation
Orthopedics	New Patient Visit	$200-$350	X-rays may be additional
Orthopedics	Joint Replacement Surgery	$20,000-$50,000	Varies by joint and complexity
Outpatient Services	Physical Therapy Session	$100-$250	Per session
Outpatient Services	X-ray	$200-$500	Varies by body part

Support Programs for Patients

Program/Service	Description
Financial Assistance Policy	Income-based sliding scale discounts for uninsured/underinsured patients
MUSC Health at Home by BAYADA	Post-acute nursing and therapy services provided in patients´ homes
CARES Medical Clinic	Free clinic for uninsured patients at East Cooper Community Outreach
Prescription Assistance Program	Help with monthly prescriptions for uninsured individuals
Access Health Tri-County Network	Care coordination for uninsured patients to connect to medical homes
Palliative Care Program	Symptom management and quality of life care for serious illnesses
Social Work Services	Assistance with transportation, lodging, mental health, financial issues
Support Groups	Groups for patients and caregivers dealing with cancer and other conditions

Payment Plans

Payment Plan Option	Details
Interest-Free Payment Plans	Spread costs over time with no interest
Flexible Payment Terms	Customizable repayment schedules
CareCredit Financing	Medical credit card with promotional financing options
Income-Based Financial Assistance	Discounted or free care for qualifying low-income patients
Online Bill Pay	Convenient online payments
Installment Plans	Break large balances into smaller monthly payments

Accepted Insurance Companies

Aetna

Blue Cross Blue Shield

Cigna

Humana

Medicaid

Medicare

Tricare

United Healthcare

Cost Consulting

Department	Financial Counseling Services
Financial Counseling	- Available to assist with insurance and financial questions - Located in Room 218 on 2nd floor - Can be contacted at 843-792-9876
Customer Service	- Can be contacted at 843-792-2311 or 800-598-0624 - Available Monday-Friday, 8am-4:30pm
Financial Assistance Program	- Offers free or discounted care to eligible uninsured/underinsured patients - Application available online - Eligibility based on income and household size
Price Transparency	- Online pricing tool available to estimate costs - Price lists available by location
Payment Options	- Online payments accepted - Payment plans available - Various insurance plans accepted

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	- Wheelchair accessible entrances and hallways - Elevators - Accessible parking spaces - Automatic doors
Assistive Devices	- Wheelchairs available - Walkers available - Hearing assistance devices
Communication Aids	- Sign language interpreters available - Language interpretation services - Written materials in large print and Braille
Priority Services	- Priority check-in for patients with disabilities - Assistance with paperwork and forms
Staff Training	- Disability awareness training for staff - Training on use of assistive devices and communication aids

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote heart monitoring - Virtual cardiology consultations - Online heart health education resources
Emergency Medicine	- Virtual ER triage - Telehealth Urgent Care visits - Remote patient monitoring post-discharge
General Medicine	- Video visits with primary care providers - Patient portal for messaging and test results - Remote chronic disease management
Neurology	- Telestroke consultations - Virtual neurology follow-ups - Remote neurological assessments
Obstetrics/Gynecology	- Virtual prenatal visits - Remote fetal monitoring - Online pregnancy education resources
Oncology	- Telehealth Cancer Care consultations - Remote symptom monitoring - Virtual support groups
Pediatrics	- Video visits for sick children - Remote developmental assessments - Digital parenting resources
Psychiatry	- Telepsychiatry appointments - Online therapy sessions - Digital mental health tools
Radiology	- Remote image viewing - Virtual radiology consultations - Online scheduling for imaging tests
Surgery	- Virtual pre-operative consultations - Remote post-operative follow-ups - Online surgical education materials

Collaborations / Educational Programs

Department	Educational Programs
Internal Medicine	- Clinical rotations - Mentorship opportunities - Access to MUSC´s Innovation Campus
Primary Care	- Hands-on patient care experience - Exposure to chronic condition management - Geriatric and palliative care training
Women´s Health	- Specialized women´s health services rotations - Breast care clinical experience
Men´s Health	- Urology rotations - Men´s health services training
General	- CPR and OSHA certifications - HIPAA and BLS training - Job shadowing opportunities - Internships in various specialties

Collaborative Research Projects

Department	Research Projects
Addiction Sciences	Clinical trials on substance use prevention and treatment in youth
Cancer Research	Over 200 clinical trials targeting various cancer types
Cardiology	Cardiovascular clinical trials and research
Clinical Trials Office	Centralized support for oncology clinical trials
Dental Medicine	Research on dental and oral health treatments
Internal Medicine	General medical research and clinical trials
Neurology	Studies on brain development disorders and neurological conditions
Otolaryngology	Clinical trials on ENT treatments and devices
Surgery	Center for Cellular Therapy research on cell processing

Professional Development Programs

Department	Affiliations & Professional Development
Internal Medicine	American College of Physicians, Continuing Medical Education programs
Pulmonary	American Thoracic Society, Pulmonary Disease specialty training
Nursing	American Nurses Association, Continuing Education classes for all nursing disciplines
Graduate Medical Education	Accreditation Council for Graduate Medical Education (ACGME), Residency and Fellowship programs
Research	National Institutes of Health, Clinical research training programs
Cardiology	American College of Cardiology, Advanced cardiac care training
Neurosciences	American Academy of Neurology, Neurology and Neurosurgery specialty programs
Pediatrics	American Academy of Pediatrics, Pediatric subspecialty training

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Dental Medicine	Doctor of Dental Medicine	Commission on Dental Accreditation
Internal Medicine	Board Certification in Internal Medicine	American Board of Internal Medicine
Medical Physics	Medical Physics Residency Program	Commission on Accreditation of Medical Physics Education Programs
Primary Care	Board Certification in Family Medicine	American Board of Family Medicine
Radiology	Vascular Interventional Radiology Certification	American Board of Radiology

Internship and Observation Programs

Department	Opportunity Type
Allied Health	Interest Form
Career Exploration	Job Shadowing
Career Exploration	Observation
Career Exploration	Mentoring
Career Exploration	Clinical Sponsorship
Career Exploration	Visiting Programs
Psychology	Internship Program
Volunteers	Concierge Front Desk

Hospital Academic Awards and Achievements

Department	Award
Audiology	Best Audiologist - Dr. Jennifer Esse
Bariatric Surgery	Best Bariatric Doctor - Dr. Neil McDevitt
Cardiology	Best Cardiologist - Dr. Michael Craig
Colorectal Surgery	Best Colorectal Surgeon - Dr. Margarita Murphy
Home Health	Best Home Health - Amedisys
Hospice	Best Hospice Care - Amedisys and Lutheran Hospice Care (tie)
Hospital	Best Hospital - Roper Hospital
Neurology	Best Neurologist - Dr. Sunil Patel
Nursing	Best Nurse - Kathleen O. Price
Nursing Education	Best Nursing School - MUSC School of Nursing
Oncology	Best Cancer Center - MUSC Health Hematology Oncology at Hollings Cancer Center
Orthopedics	Best Chiropractor - Dr. Christopher Gray

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Cardiothoracic Surgery	Integrated Residency Program
Family Medicine	Residency Program
Internal Medicine	Residency Program
Otolaryngology	Residency Program
Psychiatry	Residency Program

Hospital Residency and Assistantship Programs

Department	Program
Internal Medicine	Residency
Family Medicine	Residency
Pulmonary	Fellowship
Otolaryngology	Residency
Physician Scientist	Training Program
Transitional Year	Residency

What are the activities of the hospital for patients without insurance?

Department	Services/Support for Uninsured Patients
Financial Assistance	- Financial Assistance Program for eligible patients - Payment plans - Discounts for uninsured patients - Financial counselors available
Emergency Care	- Emergency services provided regardless of ability to pay - Stabilization guaranteed for emergency conditions
Primary Care	- CARES Clinic for uninsured adults - Sliding scale payments at some clinics
Specialty Care	- Referrals to specialists through CARES Clinic - Some specialty nights at CARES Clinic
Prescriptions	- Prescription Assistance Program - Help applying for annual prescription assistance programs
Insurance Options	- Guidance on Medicaid eligibility - Information on Marketplace insurance plans

Hospital Research Collaborations

Department	Research Partners
Center for Health Disparities Research	Medical University of South Carolina
Collaborative Unit	Medical University of South Carolina
In Our DNA SC	Medical University of South Carolina
Research Cores	Medical University of South Carolina
Research Partnerships	Industry sponsors, Contract research organizations, Government agencies, Healthcare institutions
University Affiliations	Medical University of South Carolina

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Internal Medicine	- Structured mentoring program for new graduates and trainees - 6-12 month duration - Pairing with experienced physician mentors - Regular meetings and check-ins - Focus on clinical skills development and career guidance
Nursing	- New Nurse Mentorship Program - 3-6 month structured program - One-on-one pairing with experienced nurse mentor - Weekly meetings and shadowing opportunities - Emphasis on clinical competency and professional development
Primary Care	- Mentorship program for new primary care physicians - 12 month duration - Assigned senior physician mentor - Monthly meetings and case reviews - Focus on patient care, practice management, work-life balance
Surgery	- Surgical trainee mentorship program - Pairing with attending surgeon mentor - Weekly case conferences and skills workshops - Progressive autonomy in OR with mentor supervision - Career development and research guidance

MUSC Health East Cooper Nearest Places

Hotels

0.3 miles

4.5

Cambria Hotel Mount Pleasant - Charleston

Free WiFi, Outdoor pool, Fitness center

0.4 miles

4.3

Tru by Hilton Mt. Pleasant Charleston

Free breakfast, Fitness center, 24/7 market

0.6 miles

4.4

Hyatt Place Mount Pleasant Towne Centre

Free breakfast, Outdoor pool, 24/7 fitness center

0.7 miles

4.2

DoubleTree by Hilton Hotel & Suites Charleston - Mount Pleasant

Free WiFi, Outdoor pool, Fitness center

0.8 miles

4.4

Home2 Suites by Hilton Mt. Pleasant Charleston

Free breakfast, Outdoor pool, Pet-friendly

0.9 miles

4.3

Courtyard by Marriott Charleston Mount Pleasant

Free WiFi, Outdoor pool, 24/7 fitness center

Florists and Gift Shops

0.5 km

4.8

Coastal Flowers & Gifts

Fresh flowers, plants, gifts

0.7 km

4.7

The Flower Cottage

Fresh cut flowers, plants, balloons, chocolates

0.8 km

4.6

Belva´s Flower Shop

Custom floral arrangements, delivery

0.9 km

4.5

Keepsakes Florist

Floral arrangements, gifts, delivery

1.0 km

4.9

Mama and Me Flowershack

Unique floral designs, local delivery

0.1 km

4.2

MUSC Health Gift Shop

Hospital gift shop, flowers, balloons, snacks

Food and Restaurant

0.8 km

4.6

Page´s Okra Grill

Southern, American, Breakfast

0.9 km

4.5

Five Loaves Cafe

American, Vegetarian, Soups

0.7 km

4.5

Graze

American, International

0.6 km

4.6

Mozzo Deli

Deli, Sandwiches, Breakfast

0.5 km

4.4

Sushi Taro

Japanese, Sushi, Asian

1.0 km

4.4

SOL Southwest Kitchen & Tequila Bar

Mexican, Southwestern, Bar

Pharmacies

0.5 km

4.1

CVS Pharmacy

Drive-thru, Prescription refills, Immunizations

0.7 km

4.8

Tidewater Pharmacy

Compounding, Medication therapy management, Free delivery

0.8 km

4.3

Publix Pharmacy

Prescription refills, Immunizations, Health screenings

0.9 km

3.9

Walgreens Pharmacy

24/7 service, Drive-thru, Prescription refills

1.0 km

4.9

East Cooper Family Pharmacy

Compounding, Medication synchronization, Free delivery

0.1 km

4.5

MUSC Health Outpatient Pharmacy

Specialty medications, Prescription refills, Patient counseling

Taxi and Transportation

0.8 km

4.8

Charleston Green Taxi

24/7 service, airport transfers, local rides

0.9 km

4.9

Seven Star Luxury

Luxury rides, airport transfers, special events

0.7 km

4.6

Atlantic Smile Taxi

Local rides, airport transfers

0.6 km

4.7

Mt. Pleasant Shuttle

Airport shuttles, group transportation

0.9 km

4.5

Coastal Limo & Taxi

Limo service, taxi rides, airport transfers

1.0 km

4.4

Blue Wave Taxi & Shuttle

Local rides, airport shuttles

ATMs and Banks

0.2 km

4.5

South Carolina Federal Credit Union

ATM, Checking accounts, Savings accounts, Loans

0.3 km

Wells Fargo ATM

24/7 ATM, Cash withdrawals, Deposits

0.5 km

4.2

Bank of America Financial Center

Patient Experiences

✅ Summary of Positive Reviews

MUSC Health East Cooper consistently receives praise for its convenience and efficient service. Many patients appreciate the professionalism of the staff, noting their friendly and helpful demeanor. The facility´s modern and clean environment, coupled with skilled medical professionals like Dr. Gina Perez, contribute to a reassuring healthcare experience. Patients report minimal wait times and commend the smooth, effective procedures carried out by lab technicians.

❌ Summary of Negative Reviews

Some patients have expressed dissatisfaction with MUSC Health East Cooper, primarily due to long wait times for lab services and concerns about patient care. There are complaints about extended waiting periods for routine procedures like blood work, suggesting an understaffed facility. Additionally, issues regarding the failure to follow basic sanitary procedures during medical examinations have been reported, leaving patients feeling undervalued and their concerns unaddressed.

Working Hours

Emergency Department

Open 24 hours

Outpatient Services

Monday - Friday: 8:00 AM - 5:00 PM

Diagnostic Imaging

Monday - Friday: 8:00 AM - 5:00 PM

Laboratory Services

Monday - Friday: 7:30 AM - 5:00 PM

Internal Medicine

Monday - Friday: 8:00 AM - 5:00 PM

Department Phones

Department	Phone
Main Hospital	843-876-8282
Internal Medicine	843-876-0888
Radiology	843-876-8282

Language and Translation Services

English
Chinese
French
German
Korean
Portuguese
Spanish

MUSC Health East Cooper

NPI Number : 1821026816

1600 Midtown Ave, Mt Pleasant, SC 29464

(843) 876-8300

locations.muschealth.org

Departments

Dermatology

General Surgery

Neurology

Neurosurgery

Nuclear Medicine

Radiology

Internal Medicine

Cardiology

Orthopedics

Infusion

Sleep Center

Women´s Health

Audiology

Lung Cancer Screening

Nephrology

Osteoporosis & Bone Health

Appointment Information

Visiting Hours

Important Doctors

Andrea Marie Abbott

Susan R Ackerman

David Benson Adams

Mariam Alexander

Diana Dawn Antonovich

Rahul Gupta Argula

Milton B Armstrong

Robert Joseph Ishak

Sarah Tucker Marrison

Malik E. Ashe, Sr

Marlon Darrell Shelby

Samuel Rogers Stone

MUSC Health East Cooper Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

MUSC Health East Cooper Nearest Places

Hotels

Cambria Hotel Mount Pleasant - Charleston

Tru by Hilton Mt. Pleasant Charleston

Hyatt Place Mount Pleasant Towne Centre

DoubleTree by Hilton Hotel & Suites Charleston - Mount Pleasant

Home2 Suites by Hilton Mt. Pleasant Charleston

Courtyard by Marriott Charleston Mount Pleasant

Florists and Gift Shops

Coastal Flowers & Gifts

The Flower Cottage

Belva´s Flower Shop

Keepsakes Florist

Mama and Me Flowershack

MUSC Health Gift Shop

Food and Restaurant

Page´s Okra Grill

Five Loaves Cafe

Graze

Mozzo Deli

Sushi Taro

SOL Southwest Kitchen & Tequila Bar

Pharmacies