✅ Summary of Positive Reviews
Roper St. Francis Mount Pleasant Hospital has garnered strong positive feedback from its patients. Reviewers frequently highlight the professionalism, kindness, and efficiency of the staff. Patients appreciate the minimal waiting times and the ability to manage appointments through convenient apps, such as My Chart. Experiences in various departments, including outpatient services, mammography, knee replacement care, and the ER, are commonly described as smooth and pleasant. Specific staff members are commended for their exceptional service, contributing significantly to the patients´ positive experiences. Overall, the hospital is frequently recommended for its outstanding care and attention.
❌ Summary of Negative Reviews
There are a few minor concerns expressed by patients at Roper St. Francis Mount Pleasant Hospital. These include specific issues with medical equipment, notably a nasogastric tube problem that caused discomfort to a patient until resolved. While the staff´s patience and eventual resolution were noted positively, the need for multiple confirmations before action was a point of frustration. Nonetheless, these incidents appear to be exceptions rather than the norm.