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Mountain View Center Genesis Healthcare

4.4 (57)

Mountain View Center Genesis Healthcare, located in Rutland, Vermont, was established in 1995. The facility has 158 certified beds and provides skilled nursing and rehabilitation services. While specific awards are not mentioned, the center focuses on short-stay rehabilitation and long-term care. It is part of Genesis HealthCare, a large post-acute care provider operating multiple facilities across the United States.

NPI Number : 1407892532

9 Haywood Ave, Rutland, VT 05701

(802) 775-2941

www.genesishcc.com

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Departments

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Speech Therapy

Memory Care

Cardiac Management

Palliative Care

Short-term Rehabilitation

Respite Care

IV Therapy

Wound Care

On-site Medical Director

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
Skilled Nursing	No	Yes - (802) 775-0007	No	No
Memory Care	No	Yes - (802) 775-0007	No	No
Rehabilitation	No	Yes - (802) 775-0007	No	No
Palliative Care	No	Yes - (802) 775-0007	No	No
Short-Term Care	No	Yes - (802) 775-0007	No	No

Visiting Hours

Department	Visitation Details
Critical Care Unit	Family and friends over age 12 welcome 8 AM - 9 PM. Up to 4 visitors at a time.
Emergency Department	All visitors must check in at front desk for visitor pass.
Labor and Delivery	2 visitors maximum during labor. Main support person counts as 1 visitor.
Mother Baby Unit	10:30 AM - 8:30 PM general hours. One 24/7 support person. 3 visitors at a time.
Online Visitation	Virtual visits available through Genesis Convenient CareNow app or web link.
Phone Visitation	Call Patient Connect at 740-450-6350 and enter room number to be connected.
Visiting Hours	General hours 10:30 AM - 8:30 PM daily. Visitors must enter before 6 PM.

Important Doctors

Mountain View Center Genesis Healthcare Information

Management and Leadership Team

Department	Name	Title	Expertise
Administration	Teresa Isabelle	Administrator	Business Administration, Healthcare Administration
Clinical Services	Julie Britton	Chief Clinical Officer	Nursing, Geriatric Care
Finance	Jonathan Kirschner	Chief Financial Officer	Financial Management
Information Technology	Joseph C. Montgomery	Senior Vice President and Chief Information Officer	Healthcare IT Systems
Medical	Dr. Eitan Sobel	Medical Director	Internal Medicine, Nephrology
Operations	Lauren Murray	Chief Operating Officer	Healthcare Operations
Performance	Jake Komin	Chief Performance Officer	Operational Performance
Transformation	Nicole Kaufman	Chief Transformation Officer	Organizational Change

Average Salary

Department	Service	Average Cost
Cardiology	Basic consultation	$200 - $400
Cardiology	Echocardiogram	$1,000 - $2,000
Oncology	Initial consultation	$300 - $500
Oncology	Chemotherapy session	$5,000 - $10,000
Neurology	Basic consultation	$250 - $450
Neurology	MRI brain scan	$1,500 - $3,000
Orthopedics	Initial consultation	$200 - $400
Orthopedics	Joint replacement surgery	$20,000 - $50,000
Outpatient	Physical therapy session	$100 - $300
Outpatient	X-ray	$200 - $500

Support Programs for Patients

Program	Description
Financial Assistance Program	Reduces or eliminates patient obligation for those meeting income/asset guidelines
Skilled HomeCare Services	Nursing care, physical therapy, and help with daily routines provided at home
Hospice & Palliative Care	End-of-life care provided at home, nursing home, or Morrison House
Short-term Rehabilitation	Post-hospital rehab services
Memory Care	Specialized care for Alzheimer´s and dementia patients
Social Activities	Wellness programs and recreation activities

Payment Plans

Payment Option	Details
Short-term payment plan	Spread payments over a few months
Long-term payment plan	Spread payments over an extended period
Discounts for uninsured	Reduced rates for those without insurance
Financial assistance	For those who qualify based on income
Upfront payment options	Pay at scheduling, pre-registration, or arrival
Online bill pay	Pay securely through patient portal
Credit card payments	Accept Visa, Mastercard, Discover

Accepted Insurance Companies

Medicaid

Medicare

Cost Consulting

Department	Service
Financial Counseling	Assistance completing financial aid applications
Financial Counseling	Guidance on treatment costs
Financial Counseling	Information on financial assistance programs
Patient Accounts	Answers billing questions
Patient Accounts	Explains insurance coverage
Patient Accounts	Offers payment plans

Hospital for patients with disabilities or special needs

Accommodation Type	Details
Physical Accessibility	- Wheelchair accessible rooms and bathrooms - Handrails in hallways - Elevators - Ramps at entrances
Assistive Devices	- Walkers - Wheelchairs - Canes - Grab bars in bathrooms
Communication Aids	- TTY/TDD devices available - Sign language interpretation (on request) - Large print materials
Priority Services	- Priority admission process - Assistance with paperwork - Escort services within facility
Staff Training	- Disability awareness training - Person-centered care approach - Specialized training for dementia care

Digital Health Services

Department	Digital Health Services
Admissions	- Online pre-admission forms - Virtual tours of facility - Secure document upload
Cardiology	- Remote cardiac monitoring - Virtual heart health consultations - Online cardiac rehab programs
Nursing	- Telehealth nurse check-ins - Remote vital sign monitoring - Virtual Wound Care assessments
Pharmacy	- Online prescription refills - Medication reminders via app - Virtual pharmacist consultations
Physical Therapy	- Telerehabilitation sessions - Virtual exercise programs - Remote progress tracking
Primary Care	- Video consultations - Secure messaging with providers - Online appointment scheduling

Collaborations / Educational Programs

Department	Educational Programs
Internal Medicine	Clinical rotations, Didactic sessions
General Surgery	Clinical rotations, Didactic sessions
Emergency Medicine	4-week rotation
Ambulatory Care	4-week rotation (Internal Medicine, OB/GYN, Surgery)
Radiology	Elective rotation
Anesthesiology	Elective rotation
Neurology	Elective rotation
Ophthalmology	Elective rotation

Collaborative Research Projects

Department	Research Project	Details
Neurology	Neuromodulation Device Studies	Spinal cord stimulation trials for chronic low back/leg pain; "first-in-human" device implants
Pain Management	Chronic Pain Pharmaceutical Trials	Studies on neuropathic pain, diabetic neuropathy, post-herpetic neuralgia, complex regional pain syndrome
Rheumatology	Arthritis Clinical Trials	Studies on ankylosing spondylitis, spondyloarthritis, rheumatoid arthritis, psoriatic arthritis
Radiology	GE Healthcare Technology Showcase	Demonstration of advanced diagnostic imaging equipment and clinical information systems
Vaccines	Vaccine Clinical Trials	Testing of new vaccine candidates
Clinical Research	Investigator-Initiated Studies	Observational and exploratory studies led by staff physicians

Professional Development Programs

Department	Affiliation/Program
Nursing	American Health Care Association (AHCA) Silver Quality Award
Veterans Services	Patriot´s Award Winner
Human Resources	Gold Star Employer
Quality Improvement	AHCA Quality Improvement Initiative
Professional Development	Nursing Professional Development (NPD) Program
Medical Education	Administrator-in-Training Program
Nurse Aide Training	State-approved Nurse Aide Training Program
International Nursing	Genesis International RN Program

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Skilled Nursing	Medicare and Medicaid Certified	Centers for Medicare & Medicaid Services (CMS)
Cardiac Management	Specialized Cardiac Management Services	N/A
Quality Care	Silver Quality Award	American Health Care Association (AHCA)
Overall Quality	Quality Improvement Initiative Recognition	American Health Care Association (AHCA)

Internship and Observation Programs

Department	Opportunity
Administration	Administrator-in-Training program
Nursing	Student Nurse Intern Program
Rehabilitation	Observation opportunities for PT/OT students
Social Services	Internships for social work students

Hospital Academic Awards and Achievements

Department	Award
Facility	American Health Care Association (AHCA) Silver Quality Award
Facility	Bronze - Commitment to Quality National Quality Award (2011)
Facility	Gold Star Employer
Facility	Patriot´s Award
Quality Improvement	AHCA Quality Improvement Initiative recognition (2020) - improved in all four quality tiers

Hospital Specialization and Expertise Opportunit

Department	Residency/Training Program
Internal Medicine	Transitional Year Residency
General Surgery	Transitional Year Residency
Emergency Medicine	4-week rotation
Ambulatory Care	4-week rotation
Radiology	Elective rotation
Anesthesiology	Elective rotation
Physical Medicine & Rehabilitation	Elective rotation
Dermatology	Elective rotation
Neurology	Elective rotation
Ophthalmology	Elective rotation

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Internal Medicine	Residency
Cardiology	Fellowship
Pulmonology	Fellowship
Nephrology	Fellowship
Geriatrics	Fellowship

What are the activities of the hospital for patients without insurance?

Service/Support	Details
Financial Assistance Program	Sliding fee schedule for patients with income within 200% of federal poverty guidelines
Discounts	Up to 50% discount for eligible patients
Payment Plans	Extended interest-free payment plans available
Emergency Care	Provided regardless of ability to pay
Illinois Uninsured Discount	Additional discounts for uninsured Illinois residents
Application Assistance	Help applying for state medical benefits
Minimum Balance Waiver	Financial assistance not granted for balances under $500
Appeals Process	14 days to appeal financial assistance denials

Hospital Research Collaborations

Department	Research Partner	Collaboration Details
Alzheimer´s Research	Penn Roybal Center on Palliative Care in Dementia	Studies on palliative care for dementia patients
Cardiology	Genesis HealthCare Institute	Specialized cardiac management services research
Neurology	Brown School of Public Health	Research on neurological disorders in long-term care
Rehabilitation	Indiana University School of Medicine	Studies on post-hospital rehabilitation outcomes
Skilled Nursing	University of Pennsylvania	Quality improvement initiatives in skilled nursing facilities

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
General	Structured 10-week summer research program with mentoring for underserved/disadvantaged students
Medicine	Formal mentoring committee program for clinical track faculty
Nursing	New Nurse Mentorship Program at Vanderbilt University Medical Center
Physician	American Medical Association Physician Mentorship Program for medical students and residents
Surgery	Association of Women Surgeons peer mentorship program

Mountain View Center Genesis Healthcare Nearest Places

Hotels

0.8 km

4.4

Hampton Inn Rutland

Free breakfast, Wi-Fi, Fitness center

0.9 km

4.1

Best Western Inn & Suites Rutland-Killington

Indoor pool, Free breakfast, Fitness center

0.7 km

3.9

Comfort Inn Rutland City

Free breakfast, Wi-Fi, Business center

0.6 km

3.7

Quality Inn Rutland

Free breakfast, Wi-Fi, Pet-friendly

0.8 km

3.5

Days Inn by Wyndham Rutland/Killington Area

Free breakfast, Wi-Fi, Outdoor pool

0.9 km

3.3

Rodeway Inn Rutland

Free Wi-Fi, Pet-friendly, 24-hour front desk

Florists and Gift Shops

0.8 km

4.7

Garland´s Park Place Florist

Fresh flowers, creative gift ideas, custom wedding & event flowers, sympathy arrangements

0.9 km

4.8

Blossoms N More

Quaint country florist and gift shop, family owned and locally operated

0.7 km

4.6

Exotica Flowerz

Floral arrangements, servicing Rutland, West Rutland, and Pittsford funeral homes

0.6 km

4.5

James Cress Florist

Same-day flower delivery, wide range of flowers, plants, and gift baskets

0.5 km

4.9

Wild Kind Toys

Toy store, gift shop

0.5 km

4.7

Divine

Gift shop, home decor

Food and Restaurant

0.5 km

4.1

99 Restaurant

American, Bar, Grill

0.7 km

4.3

Seward´s Family Restaurant

American, Diner, Family

0.9 km

4.2

Hop´n Moose Brewing Co.

Brewery, Pub, American

0.9 km

4.4

Table 24

American, Farm-to-Table

0.8 km

4.6

Sandwich Shoppe

Sandwiches, Deli, Lunch

1.0 km

4.5

Roots the Restaurant

Farm-to-Table, American, Vegetarian-Friendly

Pharmacies

0 km

Eckerd

Pharmacy, First Aid Supplies

0.8 km

Walgreens

Pharmacy, Photo Services

0.9 km

CVS Pharmacy

Pharmacy, Photo Services

0.7 km

Beauchamp & O´Rourke Pharmacy

Prescription Refills, Medication Counseling

0.9 km

RRMC Pharmacy

Hospital Pharmacy

0.8 km

Rutland Pharmacy

Prescription Services

Taxi and Transportation

0.5 km

4.2

Green Mountain Taxi

24/7 service, local and long distance rides, airport transfers

0.7 km

Catamount Taxi

Local and long distance rides, reliable service

0.8 km

3.8

A & S Taxi Service

24/7 service, airport transfers

0.9 km

4.1

Roy´s Taxi

24/7 service, local and long distance rides

1.0 km

4.3

Thrifty Shuttle Service

Airport transfers, group transportation

1.0 km

4.5

Tri-State Transportation

Wedding transportation, event services, airport transfers

ATMs and Banks

0.8 km

4.5

Heritage Family Credit Union - Allen Street Branch

In-person transactions, Interactive Teller Machines (ITMs), drive up ATMs

0.9 km

4.1

TD Bank Rutland

Drive-thru service, ATM, Night depository, Foreign currency exchange

0.9 km

3.8

Citizens Bank

Instant issue debit cards, ATM, Safe deposit box

0.7 km

4.2

Bar Harbor Bank & Trust

Drive-up service, ATM

1.0 km

4.3

Heritage Family Credit Union - West Street Branch

In-person transactions, Interactive Teller Machines (ITMs), drive-up ITM

0.9 km

3.9

TD Bank Rutland Remote Drive Up

Drive-thru service, ATM

Parking Lots

0.8 km

3.9

LAZ Parking Garage

Secured, clean facility open 24/7, camera surveillance, covered parking, credit card payment accepted

0.6 km

Wales Street Parking Lot

Public parking lot, permit required

0.7 km

3.8

Justice Square Parking Lot

Public parking lot between Cottage & Merchants Row, permit required

Shopping Malls

0.8 km

4.3

Green Mountain Plaza

Hannaford, Dick´s Sporting Goods, Michael´s, JoAnn, Staples, Petco

0.9 km

3.8

Diamond Run Mall

JCPenney, Planet Fitness, Kohl´s

1.0 km

4.1

Rutland Plaza

Price Chopper, TJ Maxx, HomeGoods

Stationery and Copying Services

0.8 km

4.7

Tuttle Printing

Full-service printing, custom stationery, business cards, letterhead, envelopes

0.9 km

4.5

The UPS Store

Printing services, copying, custom calendars, business cards, banners

1.0 km

4.2

Staples

Printing services, office supplies, business cards, custom stationery

Car Rental

0.8 km

3.7

Budget Car Rental

Economy, Compact, SUV rentals

0.9 km

4.4

Enterprise Rent-A-Car

Wide selection of vehicles, Pick-up service

0.8 km

3.8

Avis Car Rental

Various car types, Avis Preferred program

Patient Experiences

✅ Summary of Positive Reviews

The reviews for Mountain View Center Genesis Healthcare in Rutland, VT, are overwhelmingly positive. Many users appreciate the professional and friendly staff, specifically highlighting individuals such as nurses and administrative aides for their exceptional care and service. The rehabilitation and care services, including physical therapy, occupational therapy, and management of Medicaid paperwork, are also frequently praised. Visitors commented on the warm, clean, and welcoming environment inside the center, emphasizing the easy digital sign-in process and the supportive nature of the staff. Several reviewers noted their peace of mind and confidence in the care provided by the facility.

❌ Summary of Negative Reviews

(Negative review summary)

Working Hours

Main Facility

24 hours a day, 365 days a year

Laboratory Services

24 hours a day, 7 days a week

Skilled Nursing Care

24 hours a day, 7 days a week

Short-Term Rehabilitation

7:00 AM - 7:00 PM, 7 days a week

Long-Term Care

24 hours a day, 7 days a week

Department Phones

Department	Phone
Main Number	802-775-0007

Language and Translation Services

English

Mountain View Center Genesis Healthcare

NPI Number : 1407892532

9 Haywood Ave, Rutland, VT 05701

(802) 775-2941

www.genesishcc.com

Departments

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Speech Therapy

Memory Care

Cardiac Management

Palliative Care

Short-term Rehabilitation

Respite Care

IV Therapy

Wound Care

On-site Medical Director

Appointment Information

Visiting Hours

Important Doctors

Teresa Isabelle

Andrew Minichiello

Bekka Ouellette

Dr. Eitan Sobel

Mountain View Center Genesis Healthcare Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Mountain View Center Genesis Healthcare Nearest Places

Hotels

Hampton Inn Rutland

Best Western Inn & Suites Rutland-Killington

Comfort Inn Rutland City

Quality Inn Rutland

Days Inn by Wyndham Rutland/Killington Area

Rodeway Inn Rutland

Florists and Gift Shops

Garland´s Park Place Florist

Blossoms N More

Exotica Flowerz

James Cress Florist

Wild Kind Toys

Divine

Food and Restaurant

99 Restaurant

Seward´s Family Restaurant

Hop´n Moose Brewing Co.

Table 24

Sandwich Shoppe

Roots the Restaurant

Pharmacies

Eckerd

Walgreens

CVS Pharmacy

Beauchamp & O´Rourke Pharmacy

RRMC Pharmacy

Rutland Pharmacy

Taxi and Transportation

Green Mountain Taxi

Catamount Taxi

A & S Taxi Service

Roy´s Taxi

Thrifty Shuttle Service