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Millcreek Community Hospital

2.2 (207)

Millcreek Community Hospital, founded in 1950 in Erie, Pennsylvania, is a 167-bed acute care facility. The hospital is known for its behavioral health services, senior care, and medical education programs. It has received accreditation from the Accreditation Commission for Health Care and Primary Stroke Center Certification. Popular specialties include psychiatry, emergency medicine, and geriatrics.

NPI Number : 1548263973

5515 Peach St, Erie, PA 16509

+1 (814) 868-8270

lecomhealth.com

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Departments

Outpatient Surgery

Behavioral Health

Cardiology

Dental

Geriatrics

Internal Medicine

Ophthalmology

Orthopedics

Radiology

Respiratory Therapy

Gynecology and Obstetrics

Endocrinology

Gastroenterology

Wound Care

Physical Rehabilitation

Appointment Information

Department	Appointment Options
Admissions	Phone: (814) 868-8395
Emergency Room	Walk-in 24/7, Phone: (814) 868-8344
Ophthalmology	Phone: (814) 836-0543
Outpatient Services	Phone: (814) 868-7726
General Appointments	Online scheduling available Phone: (814) 864-4031 Same-day appointments may be available

Visiting Hours

Department	Visiting Hours	Online Scheduling	Phone Scheduling	Walk-In Visits	Same-Day Visits
Behavioral Health	10:00 AM - 5:00 PM	No	Yes - (814) 868-8395	No	No
General Medical/Surgical	9:00 AM - 8:00 PM	No	Yes - (814) 868-8395	Yes	Yes
Inpatient Rehabilitation	11:30 AM - 1:00 PM 5:30 PM - 7:30 PM	No	Yes - (814) 868-8395	No	No

Important Doctors

General Surgery, Trauma Surgery

Neeru Agarwal

General Surgery

Christopher Carbo

Psychiatry

Richard Herrick

Anesthesiology

Eliseo Roquiz

Clinical Laboratory Medicine

Thomas Ziegler

Radiology

Marvin Wieland

Family Medicine

Danielle Hansen

Internal Medicine

James Y Lin

Millcreek Community Hospital Information

Management and Leadership Team

Name	Title	Areas of Expertise	Key Responsibilities
John M. Ferretti, D.O.	President of LECOM Health System	Osteopathic Medicine, Medical Education	Overall strategic leadership, Expansion of LECOM
Danielle Hansen, D.O.	Regional President of LECOM Health	Internal Medicine, Geriatric Medicine	Oversight of Medical Associates of Erie, LECOM Medical Center and Behavioral Health Pavilion, Corry Memorial Hospital
Marcus C. Babiak, Pharm.D.	Chief Operating Officer	Pharmacy, Hospital Operations	Day-to-day operations, Patient volume and retention initiatives
Mary L. Eckert	President and CEO of LECOM Medical Center and Behavioral Health Pavilion	Hospital Administration	Hospital leadership, Quality of care improvement
Paul DeSantis	Chief Financial Officer	Finance, Healthcare Economics	Financial management, Strategic planning

Average Salary

Department	Service/Procedure	Average Cost
Cardiology	EKG	$200 - $400
Cardiology	Echocardiogram	$1,000 - $2,000
Cardiology	Cardiac Stress Test	$500 - $1,500
Oncology	Initial Consultation	$300 - $500
Oncology	Chemotherapy Session	$1,000 - $3,000 per session
Neurology	EEG	$200 - $700
Neurology	MRI Brain Scan	$1,000 - $3,000
Orthopedics	Joint Replacement Surgery	$20,000 - $50,000
Orthopedics	Physical Therapy Session	$50 - $150 per session
Outpatient	General Physician Visit	$100 - $300
Outpatient	Specialist Consultation	$200 - $500

Support Programs for Patients

Program/Service	Description
Financial Assistance Policy	Discounts available for uninsured patients with family income less than 450% of Federal Poverty Level
LECOM Home Care	In-home personal care, companion services, meal preparation, household duties
Adult Partial Hospitalization Program	Outpatient behavioral health treatment
Palliative Care	Symptom management and support for serious illnesses
LECOM VNA Hospice Care	End-of-life care and support services
Wings of Hope Fund	Financial assistance for hospice patients with inadequate insurance
LECOM Senior Living Center	144-bed skilled nursing facility adjacent to hospital
LECOM Institute for Successful Aging	Comprehensive health services for older adults
Outpatient Therapy	Physical, occupational, and Speech Therapy services

Payment Plans

Payment Plan Option	Details
Interest-Free Payment Plans	6, 12, 18, 24, 36 or 48 month options available depending on total balance
Minimum Balance for Plans	$150 minimum balance required for 6-month plan
Flexible Payment Dates	Patients can choose their first payment date when setting up plan
Auto-Pay Option	Available through MyChart for self-service setup
Combining Family Balances	Multiple family member balances can be combined into one plan
Financial Assistance	Discounts available based on income and family size
Charity Care	Full or partial discounts for those who qualify

Accepted Insurance Companies

Medicaid

Medicare

Cost Consulting

Department	Service
Admissions	Assistance applying for financial aid
Billing	Explanation of hospital charges
Billing	Help setting up payment plans
Financial Counseling	Guidance on treatment costs
Financial Counseling	Information on financial assistance options
Financial Counseling	Screening for government/community programs
Patient Services	Charity care application assistance

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	- Wheelchair ramps - Elevators - Accessible parking spaces - Wide doorways and hallways
Assistive Devices	- Wheelchairs - Walkers - Canes - Hearing aids
Communication Aids	- Sign language interpreters - TTY/TDD devices - Large print materials - Braille signage
Priority Services	- Priority registration - Expedited triage in emergency department - Assistance with paperwork
Staff Training	- Disability awareness training - Communication skills for patients with special needs - Proper use of assistive devices

Digital Health Services

Department	Digital Health Services
Behavioral Health	- Online therapy sessions - Virtual psychiatric consultations - Mobile app for mood tracking
Emergency	- Virtual ER triage - Online check-in system - Remote monitoring of ER wait times
General Medicine	- Telemedicine appointments - E-prescriptions - Patient portal for test results
Radiology	- Online image viewing portal - Electronic radiology reports - Virtual radiology consultations
Surgery	- Virtual pre-op consultations - Online surgery scheduling - Post-op telemedicine follow-ups

Collaborations / Educational Programs

Department	Educational Programs
Family Medicine	ACGME-accredited residency, rotations, clinical experiences
Psychiatry	Residency program, inpatient/outpatient rotations
Pharmacy	PGY1 and PGY2 residencies, clinical rotations
Osteopathic Medicine	Clinical rotations for LECOM students
Medical Education	Optional master´s degree programs for residents
Research	Resident research projects and presentations
Didactics	Weekly lectures, journal clubs, grand rounds
Hospital Rotations	Inpatient experiences in various departments

Collaborative Research Projects

Department	Research Projects
Behavioral Health	- Clinical trials on new psychiatric medications - Development of innovative cognitive behavioral therapy techniques - Studies on improving inpatient psychiatric care models
Medical Education	- Evaluation of osteopathic medical training methods - Research on improving residency education outcomes - Development of new simulation-based learning tools
Pharmacy	- Clinical trials on novel drug formulations - Studies on improving medication adherence - Research on antibiotic stewardship programs
Primary Care	- Development of new chronic disease management protocols - Studies on improving preventive care delivery - Research on patient-centered medical home models

Professional Development Programs

Department	Affiliation/Program
Family Medicine	ACGME-accredited residency program
Graduate Medical Education	Affiliated with Lake Erie College of Osteopathic Medicine (LECOM)
Pharmacy	ASHP-accredited PGY1 and PGY2 residency programs
Psychiatry	ACGME-accredited residency and fellowship programs
Podiatry	CPME-approved residency program
Sports Medicine	Fellowship program

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Behavioral Health	Full Accreditation	Accreditation Commission for Health Care (ACHC)
Cardiovascular Medicine	Primary Stroke Center Certification	Accreditation Commission for Health Care (ACHC)
Hospital-Wide	Full Accreditation	Accreditation Commission for Health Care (ACHC)
Pharmacy	PGY1 and PGY2 Residency Accreditation	American Society of Health-System Pharmacists (ASHP)
Psychiatry	Residency Program Accreditation	American Board of Psychiatry and Neurology (ABPN)

Internship and Observation Programs

Department	Opportunity
Behavioral Health	Observation Tech internship
Emergency Medicine	Student rotations
Family Medicine	Resident rotations
Medical Imaging	Radiology Tech internships
Nursing	Student Nurse Internship program
Pharmacy	PGY1 and PGY2 Residencies
Psychiatry	Resident rotations

Hospital Academic Awards and Achievements

Department	Award/Recognition
Behavioral Health	Largest regionally recognized provider of behavioral health in northwest PA
Emergency Department	Primary Stroke Center Certification through ACHC
Hospital	Full accreditation through the Accreditation Commission for Health Care (ACHC)
Hospital	Commitment to Erie Award
Patient Perspective	2024 Performance Leadership Award for excellence
Residency Program	POMA Golden Quill awards for resident essays

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Anesthesiology	Residency
Cardiology	Fellowship
Child/Adolescent Psychiatry	Fellowship
Family Medicine	Residency
Geriatrics	Fellowship
Internal Medicine	Residency
Orthopedic Surgery	Residency
Podiatry	Residency
Psychiatry	Residency
Sports Medicine	Fellowship
Transitional Year	Residency

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Family Medicine	Residency
Child/Adolescent Psychiatry	Fellowship
Orthopedic Surgery	Residency
Psychiatry	Residency
Podiatry	Residency
Sports Medicine	Fellowship
Transitional Year	Residency

What are the activities of the hospital for patients without insurance?

Department/Service	Support for Uninsured Patients
Emergency Care	24/7 Emergency Care regardless of ability to pay
Financial Assistance	Financial assistance policy for eligible patients
Payment Plans	Zero-interest payment plans available
Charity Care	Charity care program for low-income patients
Discounted Services	Sliding scale discounts based on income
Insurance Enrollment	Assistance applying for Medicaid if eligible
Patient Advocacy	Patient advocacy department for financial counseling
Prescription Assistance	Help obtaining medications for those in need
Transportation	Transportation assistance for eligible patients

Hospital Research Collaborations

Department	Research Partner
Academic Affairs	Lake Erie College of Osteopathic Medicine (LECOM)
Behavioral Health	LECOM Institute for Behavioral Health
Dental Medicine	LECOM School of Dental Medicine
Emergency Medicine	LECOM Health
Pharmacy	LECOM School of Pharmacy
Physician Training	LECOM Graduate Medical Education
Research	LECOM Health Research Institute
Senior Care	LECOM Institute for Successful Aging

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Graduate Medical Education	Structured mentorship program for residents and fellows
Medical Education	Primary Care Scholars Pathway (PCSP) mentoring for medical students
Nursing	Nurse Residency Program with mentoring for new graduate nurses
Pharmacy	Pharmacy residency program with mentoring
Psychiatry	Mentoring for psychiatry residents and fellows

Millcreek Community Hospital Nearest Places

Hotels

0.2 km

4.3

Courtyard by Marriott Erie

Free WiFi, Indoor pool, Fitness center

0.3 km

4.2

Hilton Garden Inn Erie

Free WiFi, Indoor pool, Restaurant

0.4 km

4.4

Residence Inn by Marriott Erie

Free breakfast, Kitchen in room, Pet-friendly

0.5 km

4.1

Holiday Inn Express & Suites Erie

Free breakfast, Indoor pool, Fitness center

0.6 km

Comfort Inn & Suites

Free breakfast, Indoor pool, Fitness center

0.7 km

4.5

Homewood Suites by Hilton Erie

Free breakfast, Kitchen in room, Indoor pool

Florists and Gift Shops

0.8 km

4.7

Potratz Floral Shop & Greenhouses

Same-day delivery, wedding flowers, sympathy arrangements

0.9 km

4.5

Gerlach´s Floral

Fresh flowers, hand delivery, wide selection

0.7 km

4.8

Floral Expressions by Darlene

Custom arrangements, wedding flowers, gift options

0.6 km

4.3

Barbara´s Hallmark Shop

Greeting cards, gifts, in-store shopping

0.5 km

4.2

The Ultimate Gift

Specialty gifts, unique items

0.1 km

3.8

MCH Snack Bar

Hospital gift shop, snacks, magazines

Food and Restaurant

0.2 km

4.4

Firebirds Wood Fired Grill

American, Steakhouse, Bar

0.3 km

4.3

Aoyama Japanese Steakhouse

Japanese, Sushi, Hibachi

0.4 km

4.5

Chick-fil-A

Fast Food, Chicken

0.5 km

4.1

Red Lobster

Seafood, American

0.6 km

4.2

Olive Garden

Italian, American

0.7 km

4.3

Panera Bread

Bakery, Cafe, Sandwiches

Pharmacies

0.1 km

3.8

Rite Aid Pharmacy

Drive-thru, Prescription delivery, Immunizations

0.3 km

4.2

LECOM Health Outpatient Pharmacy

Prescription services, Over-the-counter medications

0 km

3.9

Millcreek Community Hospital Inpatient Pharmacy

Inpatient pharmacy services

0.8 km

3.7

CVS Pharmacy

Drive-thru, Minute Clinic, Photo services

0.5 km

4.5

Wegmans Pharmacy

Prescription services, Immunizations, Health screenings

0.9 km

4.1

Giant Eagle Pharmacy

Prescription services, Immunizations, Grocery store

Taxi and Transportation

0.8 km

4.5

Millcreek Paramedic Service

Ambulance service, Medical taxi, Wheelchair van

0.9 km

4.7

Rupp Limousine

Limousine service, Airport transfers

1.0 km

3.8

Erie Yellow Cab Co

Taxi service, Airport transfers

On-demand

4.2

Uber

Ridesharing, UberX, UberXL

On-demand

4.1

Lyft

Ridesharing, Standard, XL

Varies

3.5

EMTA Bus Service

Public transportation, Bus routes

ATMs and Banks

0.0 km

4.1

PNC Bank ATM

24/7 ATM, Cash Withdrawals, Deposits

0.5 km

3.9

Citizens Bank

Full-service banking, ATM, Loans, Mortgages

0.6 km

4.2

Northwest Bank

Full-service banking, ATM, Personal and Business Banking

0.7 km

3.8

M&T Bank ATM

24/7 ATM, Cash Withdrawals

0.8 km

Huntington Bank

Full-service banking, ATM, Personal and Business Banking

0.9 km

4.1

First National Bank

Full-service banking, ATM, Personal and Business Banking

Parking Lots

0 km

4.1

LECOM Medical Center and Behavioral Health Pavilion Parking

Free parking, Near hospital entrance

0.2 km

3.8

Peach Street Parking

Street parking, Metered

0.8 km

3.9

Park & Ride Lot

Free parking, Shuttle service

Shopping Malls

0.5 km

4.2

Millcreek Mall

Over 150 stores including Macy´s, JCPenney, Dick´s Sporting Goods

0.7 km

4.4

Millcreek Marketplace

Target, HomeGoods, Petco, Michaels

0.9 km

4.3

Peach Street Marketplace

Walmart Supercenter, Sam´s Club, Lowe´s

Stationery and Copying Services

0.8 km

4.1

Staples

Printing, copying, business cards, banners, posters, signs, marketing materials

0.9 km

4.3

The UPS Store

Printing, copying, business cards, banners, posters, signs, stationery, graphic design

1.0 km

4.8

Emerald Printing

Digital printing, offset printing, large format printing, business cards, brochures

Car Rental

0.8 km

4.4

Enterprise Rent-A-Car

Economy cars, SUVs, Trucks

0.9 km

4.1

Budget Car Rental

Compact cars, Vans, SUVs

0.9 km

Avis Car Rental

Luxury cars, Convertibles, SUVs

Patient Experiences

✅ Summary of Positive Reviews

Reviewers praised the hospital staff´s professionalism and efficiency. Missy Butchko appreciated the comforting presence of nurse June during her mother´s surgery, and Thomas A Goetz expressed gratitude for the prompt and thorough care he received in the ER. Both reviews highlighted the staff´s ability to manage multiple patients while providing attentive and considerate care.

❌ Summary of Negative Reviews

Negative reviews focused on concerns about the hospital´s service quality and communication. Jess A and Susan Conner expressed dissatisfaction with the perceived lack of professionalism and inadequate treatment. Meanwhile, Dj Altarego criticized the extended wait times and insufficient communication regarding expected delays, which contributed to their frustration.

Working Hours

Emergency Department

Open 24 hours a day, 7 days a week

Laboratory Services

Monday - Friday: 6:30 AM - 5:00 PM

Radiology

Monday - Friday: 8:00 AM - 6:00 PM, Saturday: 8:00 AM - 12:00 PM

Outpatient Services

Monday - Friday: 6:30 AM - 5:30 PM

Department Phones

Department	Phone
Main Hospital	814-864-4031
Admissions	814-868-8395
Billing/Insurance	814-868-8251
Emergency Room	814-868-8344
Medical Education	814-868-8217
Medical Records	814-868-8399
Outpatient Services	814-868-7726
Pharmacy	814-868-7744
Social Services	814-868-8215