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Memorial Medical Center

4.7 (6520)

Memorial Medical Center, founded in 1950 in Las Cruces, New Mexico, is a 199-bed acute care hospital. It has received awards for excellence in bariatric surgery, Cancer Care, and joint replacement. The hospital is known for its cardiovascular services, orthopedics, and emergency care. As a teaching hospital, it serves as a major regional referral center for southern New Mexico.

NPI Number : 1700821808

2450 S Telshor Blvd, Las Cruces, NM 88011

(575) 522-8641

www.memorial.com.tr

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Departments

Cardiology

Imaging Center

Women´s Imaging Center

Family Medicine Center

Wound Care Center

Emergency Room

Cancer Center

Ear, Nose & Throat Institute

Urology

Orthopedics

Interventional Cardiology

Pulmonology

Neurology

Gastroenterology

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
Cardiology	Available	575-522-8641	No	Limited
Family Medicine	Available	575-521-5370	Yes	Yes
Imaging	Available	575-556-6600	No	Limited
Internal Medicine	Available	575-522-8641	No	Limited
OB/GYN	Available	575-522-9793	No	Limited
Urgent Care	Not Available	Not Required	Yes	Yes

Visiting Hours

Department	Visiting Hours	Visitors Allowed	Special Instructions
Emergency Department	24/7	1 visitor at a time	Additional visitors may be allowed for minors
Intensive Care Unit	8am - 8pm	2 visitors at a time	No visitors under 18 allowed
Labor & Delivery	24/7	2 visitors	No switching out visitors during labor
Medical/Surgical Units	8am - 8pm	2 visitors at a time
Mother/Baby Unit	9am - 1pm & 4pm - 8pm	5 total visitors per room	Siblings under 12 allowed during visiting hours
NICU	8am - 8pm	2 visitors at a time	No visitors under 18 allowed
Pediatrics	8am - 8pm	2 visitors at a time	One parent may stay overnight

General visiting hours: 8am - 8pm daily

Phone scheduling: 575-522-8641

Online scheduling: Not available

Walk-in visits: Allowed during visiting hours

Same-day visits: Allowed during visiting hours

Important Doctors

Memorial Medical Center Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Dennis Knox	Chief Executive Officer	Administration	Healthcare Leadership, Operational Management
Gregory D. Eberhart	Chief Medical Officer	Medical Affairs	Clinical Operations, Quality Improvement
David Schmidt	Chief Nursing Officer	Nursing	Nursing Leadership, Patient Care
Laura Thomas	Chief Financial Officer	Finance	Financial Management, Strategic Planning
Brittiany Goins	Assistant Chief Financial Officer	Finance	Financial Analysis, Accounting
Laura Pierce	People Services Director	Human Resources	Workforce Management, Employee Relations
Chris Lugo	Senior Director of Physician Services	Physician Services	Physician Recruitment, Medical Staff Relations

Average Salary

Department	Common Procedure	Average Cost	Cost Range
Cardiology	Cardiac Stress Test	$1,200	$800 - $2,000
Cardiology	Echocardiogram	$1,500	$1,000 - $2,500
Oncology	Chemotherapy Session	$10,000	$5,000 - $20,000
Oncology	Radiation Therapy	$15,000	$10,000 - $25,000
Neurology	MRI Brain Scan	$2,500	$1,500 - $4,000
Neurology	EEG	$800	$500 - $1,500
Orthopedics	Knee Replacement	$35,000	$25,000 - $50,000
Orthopedics	Shoulder Arthroscopy	$15,000	$10,000 - $25,000
Outpatient	Physical Therapy Session	$150	$100 - $250
Outpatient	X-Ray	$250	$150 - $500

Support Programs for Patients

Program	Description
Financial Assistance Policy	Sliding scale discounts for uninsured/underinsured patients with income up to 400% of Federal Poverty Level
Charity Care Discount	100% discount for patients with income below 250% of Federal Poverty Level
Uninsured Discount	Discount from billed charges for uninsured patients
Payment Plans	Interest-free payment plans available
Medicaid Screening	Assistance applying for Medicaid and other government programs
Home Health Services	In-home nursing, therapy and personal care services
Palliative Care	Pain and symptom management for serious illnesses
Social Services	Assistance with community resources, support groups, transportation

Payment Plans

Payment Plan Option	Details
Interest-Free Payment Plans	Short-term plans available for less than 12 months
Extended Payment Plans	Long-term plans available for 12 months or more
Flexible Payment Structures	Customizable payment terms to fit patient financial situations
Zero Percent APR	No interest charged for the lifetime of initial charges
Consolidated Billing	Multiple charges combined into one statement
No Credit Impact	Enrollment does not affect credit score
No Application Required	Simplified enrollment process

Accepted Insurance Companies

Blue Cross Blue Shield

Cigna

Humana

Medicaid

Medicare

Tricare

Cost Consulting

Department	Financial Counseling Services
Admitting/Registration	- Eligibility screening for government programs - Assistance applying for Medicaid - Information on hospital financial assistance policy - Help completing financial assistance applications
Business Office	- Estimates of out-of-pocket costs before treatment - Payment plan options - Discounts for uninsured patients - Catastrophic care discounts
Financial Counseling	- One-on-one consultations on treatment costs - Review of insurance benefits and coverage - Explanation of hospital charges - Information on charity care program
Social Services	- Referrals to community resources and programs - Help accessing prescription assistance programs - Guidance on transportation and lodging options

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	Wheelchair accessible entrances, hallways, and rooms
Assistive Devices	Wheelchairs available, patient beds with alarms
Communication Aids	Qualified sign language interpreters, written information in large print/audio/accessible electronic formats
Priority Services	Assistance with getting to appointments, help using restroom/moving around
Staff Training	Staff trained to assist patients with disabilities and provide inclusive care
Other	Free language services for non-English speakers, TTY/TDD services available

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote heart monitoring - Virtual cardiology consultations - Online heart health assessments
Emergency Medicine	- 24/7 virtual urgent care - Online ER wait time tracker
Family Medicine	- Telehealth Primary Care visits - Patient portal for messaging and appointment scheduling - Remote chronic disease management
Imaging	- Online imaging appointment scheduling - Digital image sharing
Laboratory Services	- Online lab test scheduling - Digital lab results delivery
Mental Health	- Virtual therapy sessions - Online mental health screenings
Obstetrics & Gynecology	- Virtual prenatal check-ups - Remote fetal monitoring
Pediatrics	- Telehealth pediatric visits - Digital growth tracking tools
Pharmacy	- Online prescription refills - Medication reminders via app
Surgery	- Virtual pre-operative consultations - Online post-operative follow-ups

Collaborations / Educational Programs

Department	Program
Family Medicine	3-year residency program
Internal Medicine	Student rotations available
Obstetrics	Rotations with OB/GYN faculty
Pharmacy	PGY-1 residency program
Medical Education	Didactic lectures and grand rounds
Research	Scholarly activity opportunities
Hospital Medicine	Inpatient rotations
Emergency Medicine	EM rotations available
Pediatrics	Pediatric rotations
Critical Care	ICU rotations

Collaborative Research Projects

Department	Research Project	Details
Cancer Center	AHCC-NCORP Clinical Trials	Collaborative cancer prevention, care delivery and treatment studies through Atlantic Health Cancer Consortium Community Oncology Research Program
Cardiology	CALGB 30610 Trial	Phase III comparison of thoracic radiotherapy regimens in patients with limited small cell lung cancer receiving cisplatin and etoposide
Neurology	Stroke Care Quality Improvement	Participation in Get With The Guidelines program to improve stroke care and patient outcomes
Oncology	VitalBeam Radiotherapy System	Implementation of advanced image-guided tumor targeting system for various cancer types
Residency Program	Social Medicine Curriculum	Collaboration with NMSU to train residents on addressing social determinants of health
Surgery	Robotic Surgery Program	Development of minimally invasive robotic surgical techniques

Professional Development Programs

Department	Affiliation/Program
Family Medicine	Southern New Mexico Family Medicine Residency Program
Pharmacy	ASHP-Accredited PGY-1 Pharmacy Residency Program
Obstetrics	Maternal Child and Reproductive Health Fellowship
Emergency Medicine	Family Medicine Fellowship in Emergency Medicine
Medical Education	Affiliation with Burrell College of Osteopathic Medicine
Nursing	LaunchPoint Nurse Residency Program (ANCC-accredited)
Cardiology	Advanced cardiology care program

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Accredited Chest Pain Center	American College of Cardiology
Orthopedics	Accredited Joint Replacement Center	The Joint Commission
Neurology	Accredited Stroke Center	The Joint Commission
Oncology	Accredited Cancer Program	American College of Surgeons Commission on Cancer
Bariatrics	Accredited Bariatric Surgery Center	Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program

Internship and Observation Programs

Department	Opportunity
Nursing	LaunchPoint Nurse Residency Program
Nursing	RN Internship
Nursing	Nurse Extern Program
Various	Clinical Programs Internships
Various	Job Shadowing

Hospital Academic Awards and Achievements

Department	Award
Bariatric	Accreditations and Distinctions (specific awards not listed)
Cardiac Care	Accreditations (specific awards not listed)
Hospital-wide	2020 High Five Award (top hospital out of 88 LifePoint Health hospitals)
Hospital-wide	Annual Mercy Award (LifePoint Health recognition program)
Oncology	Awards and Accreditations (specific awards not listed)
Surgical	Awards and Accreditations (specific awards not listed)

Hospital Specialization and Expertise Opportunit

Department	Program
Family Medicine	3-year residency program
Obstetrics & Gynecology	Maternal Child and Reproductive Health Fellowship
Pharmacy	PGY-1 Pharmacy Residency Program
Internal Medicine	Residency program
Emergency Medicine	Fellowship for Family Medicine graduates
Nursing	LaunchPoint Nurse Residency Program

Hospital Residency and Assistantship Programs

Department	Program
Family Medicine	3-year residency program
Obstetrics/Gynecology	Maternal Child and Reproductive Health Fellowship
Pharmacy	PGY-1 Pharmacy Residency Program

What are the activities of the hospital for patients without insurance?

Department/Service	Support Options for Uninsured Patients
Emergency Care	24/7 emergency services provided regardless of ability to pay
Financial Assistance	Charity care discount for patients below 250% of Federal Poverty Level
Financial Counseling	Screening for Medicaid and other government assistance programs
Payment Plans	Flexible payment arrangements available
Uninsured Discount	Discount on billed charges for self-pay patients
Cost Estimates	Free cost estimates provided for services
Insurance Enrollment	Assistance applying for Medicaid and Marketplace plans

Hospital Research Collaborations

Department	Research Partner
Cancer Research	University of New Mexico Comprehensive Cancer Center
Medical Education	Burrell College of Osteopathic Medicine
Clinical Trials	New Mexico Cancer Research Alliance (NMCRA)
Medical Research	New Mexico State University

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Family Medicine	Southern New Mexico Family Medicine Residency Program
Nursing	LaunchPoint Nurse Residency Program
Obstetrics/Gynecology	Maternal Child and Reproductive Health Fellowship
Pharmacy	PGY-1 Pharmacy Residency Program

Memorial Medical Center Nearest Places

Hotels

0.3 km

4.3

Hotel Encanto de Las Cruces

Luxury resort, outdoor pool, on-site dining

0.5 km

4.2

Hilton Garden Inn Las Cruces

Free Wi-Fi, fitness center, outdoor pool

0.7 km

4.6

Drury Inn & Suites Las Cruces

Free breakfast, indoor/outdoor pool, fitness center

0.9 km

4.2

Comfort Suites University Las Cruces

Free breakfast, outdoor pool, fitness center

1.0 km

4.1

Sleep Inn University

Free breakfast, outdoor pool, fitness center

1.0 km

4.4

Hampton Inn & Suites Las Cruces I-25

Free breakfast, indoor pool, fitness center

Florists and Gift Shops

0 km

4.2

Memorial Medical Center Gift Shop

Hospital gift shop, flowers, snacks, personal care items, greeting cards

0.8 km

4.7

Fiesta Flowers

Fresh flowers, handcrafted bouquets, same-day delivery

0.9 km

4.5

Flowerama of Las Cruces

Flower arrangements, get well flowers, same-day delivery

0.7 km

4.8

Indigo Mermaid

Gift shop, unique gifts, local artisan products

0.6 km

4.6

Mother´s Place

Gift shop, home decor, jewelry, accessories

0.5 km

4.9

Nezdogg Creations

Handmade gifts, local art, custom orders

Food and Restaurant

0.8 km

4.5

Andele Restaurant

Mexican, Southwestern

0.9 km

4.4

La Posta de Mesilla

Mexican, Southwestern

0.7 km

4.4

D.H. Lescombes Winery & Bistro

American, Wine Bar

0.6 km

4.3

OMPC The Shed

American, Southwestern

0.8 km

4.3

Chala´s Wood Fire Grill

Mexican, American

0.9 km

4.5

The Bean at Josefina´s

Mexican, American, Cafe

Pharmacies

0 km

Memorial Medical Center Inpatient Pharmacy

24-hour service, Inpatient pharmacy

0.8 km

3.8

Walgreens Pharmacy

24-hour service, Drive-thru

0.9 km

3.5

CVS Pharmacy

Drive-thru, Immunizations

1 km

3.7

Walmart Pharmacy

Low-cost prescriptions, Immunizations

1 km

3.6

Albertsons Pharmacy

Prescription delivery, Immunizations

0.2 km

Family Medicine Center Pharmacy

Clinical pharmacist consultations, Medication management

Taxi and Transportation

0.8 km

4.2

Las Cruces Shuttle and Taxi

Non-emergency medical transportation, accessible taxi service

0.9 km

3.8

Checker Cab

Taxi service

0.5 km

RoadRUNNER Transit

Public bus service

On-demand

4.3

Uber

Ridesharing service

On-demand

4.1

Lyft

Ridesharing service

0.7 km

4.5

At My Door Shuttle

Airport shuttle service

ATMs and Banks

0.2 km

3.8

Wells Fargo Bank

ATM, Full-service branch

0.3 km

4.2

Sunflower Bank

ATM, Full-service branch

0.5 km

4.5

FirstLight Federal Credit Union

ATM, Full-service branch

0.6 km

3.5

Bank of America ATM

ATM only

0.7 km

3.7

US Bank ATM

ATM only

0.9 km

3.9

BBVA Compass Bank

ATM, Full-service branch

Parking Lots

0 km

4.2

Memorial Medical Center Main Parking

Free parking, Visitor parking, Handicap accessible

0.2 km

Memorial Outpatient Parking

Free parking, Outpatient parking

0.3 km

3.8

Memorial Employee Parking

Employee parking

Shopping Malls

0.3 km

4.1

Mesilla Valley Mall

Major department stores, retail shops, food court

0.5 km

Laguna Seca Plaza

Discount department stores, sporting goods, home furnishings

0.8 km

3.9

Telshor Village

Restaurants, retail shops, services

Stationery and Copying Services

0.8 km

4.1

FedEx Office Print & Ship Center

Printing, copying, shipping, passport photos

0.9 km

4.3

The UPS Store

Printing, copying, shipping, mailbox services

1.0 km

4.7

Insta-Copy Imaging

Digital printing, wide format printing, graphic design

Car Rental

0.1 km

3.9

Budget Car Rental

Economy cars, SUVs, Vans

0.1 km

3.7

Avis Car Rental

Compact cars, Luxury vehicles, One-way rentals

0.9 km

4.4

Enterprise Rent-A-Car

Wide selection of vehicles, Pick-up service

Patient Experiences

✅ Summary of Positive Reviews

Patients consistently praise Memorial Medical Center for its professional and caring staff who provide thorough and prompt services. Visitors find the hospital clean and modern, while costs are considered reasonable. Many travelers recommend the facility for medical emergencies, highlighting successful procedures and improved health outcomes.

❌ Summary of Negative Reviews

Some patients express dissatisfaction with the hospital management and communication, reporting serious issues such as incorrect surgical procedures and inadequate follow-up care. Concerns include mismanagement of treatment plans resulting in further health complications. Caution is advised due to these severe experiences.

Working Hours

Emergency Department

Open 24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 8:00 AM - 5:00 PM

Diagnostic Imaging

Monday - Friday: 7:00 AM - 5:00 PM

Laboratory Services

Monday - Friday: 6:00 AM - 3:30 PM, Saturday: 7:00 AM - 12:00 PM

Department Phones

Department	Phone
Main Hospital	575-522-8641
Admissions	575-521-5282
Auxiliary	575-521-5555
Educational Services	575-521-2233
Emergency Department	575-521-2286
Family Medicine Center	575-521-5371
Health Information Management/Medical Records	575-521-2297
Hospital Administration	575-521-2291
Human Resources	575-521-2230
Imaging Scheduling Line	575-521-5270
Laboratory	575-521-2200
Patient Financial Services	855-453-1203
Radiology	575-521-2227

Language and Translation Services

English
Spanish
Cambodian (Khmer)
American Sign Language

Memorial Medical Center

NPI Number : 1700821808

2450 S Telshor Blvd, Las Cruces, NM 88011

(575) 522-8641

www.memorial.com.tr

Departments

Cardiology

Imaging Center

Women´s Imaging Center

Family Medicine Center

Wound Care Center

Emergency Room

Cancer Center

Ear, Nose & Throat Institute

Urology

Orthopedics

Interventional Cardiology

Pulmonology

Neurology

Gastroenterology

Appointment Information

Visiting Hours

Important Doctors

Dr. William Adler

Dr. Jason Call

Dr. Bruce Greenfield

Dr. Rama Medavarapu

Dr. Robert Rice

Dr. Lesley Snelling

Dr. Margaret Thomas

Dr. Matthew Endrizzi

Dr. Elia Charbel Abboud

Dr. Roi Altit

Dr. Theresa Jackson

Memorial Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Memorial Medical Center Nearest Places

Hotels

Hotel Encanto de Las Cruces

Hilton Garden Inn Las Cruces

Drury Inn & Suites Las Cruces

Comfort Suites University Las Cruces

Sleep Inn University

Hampton Inn & Suites Las Cruces I-25

Florists and Gift Shops

Memorial Medical Center Gift Shop

Fiesta Flowers

Flowerama of Las Cruces

Indigo Mermaid

Mother´s Place

Nezdogg Creations

Food and Restaurant

Andele Restaurant

La Posta de Mesilla

D.H. Lescombes Winery & Bistro

OMPC The Shed

Chala´s Wood Fire Grill

The Bean at Josefina´s

Pharmacies

Memorial Medical Center Inpatient Pharmacy

Walgreens Pharmacy

CVS Pharmacy