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Henry Ford Hospital

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Henry Ford Hospital, founded in 1915 in Detroit, Michigan, is an 877-bed tertiary care facility and the flagship hospital of Henry Ford Health. It is renowned for excellence in cardiology, Neurosurgery, orthopedics, transplants, and cancer care. The hospital has received numerous accolades, including the Malcolm Baldrige National Quality Award, and serves as a major academic medical center training thousands of medical professionals annually.

NPI Number : 1134144801

2799 W Grand Blvd, Detroit, MI 48202

(313) 916-2600

www.henryford.com

Get Directions

Departments

Cardiology

Neurology

Orthopedics

Pulmonology

Nephrology

Oncology

Internal Medicine

Ophthalmology

Otolaryngology

Obstetrics and Gynecology

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
Cardiology
Emergency
Family Medicine
Neurology
Radiology

Visiting Hours

Department	Visitation Options
General	- Regular visiting hours: 9 a.m. to 8 p.m. - Two visitors allowed at a time - Visitors must be at least 12 years old - Video visits available through MyChart - Same-day appointments available - Walk-in clinic available - Schedule by phone: (313) 916-2600
Emergency	- Open 24/7 - One visitor allowed - Two visitors for critically ill patients
ICU	- Limited visitation - Care team advises on visit duration
Labor & Delivery	- Two visitors allowed - Virtual prenatal appointments available
Outpatient	- Two visitors if social distancing allows - Video visits available - Same-day appointments offered
Surgery	- Two visitors on surgery day - One visitor in pre-op and recovery areas

Important Doctors

Henry Ford Hospital Information

Management and Leadership Team

Name	Title	Area of Expertise
Steven N. Kalkanis, MD	Executive Vice President and Chief Executive Officer	Hospital Operations, Strategic Development
Veronica Hall, MBA, MSM, RN	President	Hospital Administration
Amy Engelhardt, DO, MBA, FHM, FACOI	Chief Medical Officer	Clinical Operations, Quality of Care
Gwen Gnam, MSN, RN	Chief Nursing Officer and Vice President Patient Care Services	Nursing, Patient Care
Ed Pollak, MD, FASA, CPPS	Chief Quality Officer	Quality and Safety
Deirdre Salanger, MHA	Vice President, Operations	Hospital Operations
Robert T. Young, MBA	Vice President and Chief Financial Officer	Finance, Business Development

Average Salary

Department	Common Procedure/Service	Average Cost	Notes
Cardiology	Angioplasty	$28,000 - $58,000	Varies based on complexity
Cardiology	Echocardiogram	$1,000 - $3,000	Lower cost for basic exam
Oncology	Chemotherapy (per session)	$5,000 - $10,000	Depends on drugs used
Oncology	Radiation therapy (full course)	$20,000 - $50,000	Varies by number of sessions
Neurology	MRI brain scan	$1,000 - $5,000	With/without contrast
Neurology	EEG	$200 - $700	Basic to extended monitoring
Orthopedics	Total knee replacement	$30,000 - $50,000	Includes hospital stay
Orthopedics	Physical Therapy session	$50 - $350	Per session
Outpatient	Primary care visit	$150 - $300	New vs. established patient
Outpatient	Specialist consultation	$200 - $500	Varies by specialty

Support Programs for Patients

Department	Program/Service
Financial Assistance	Patient Financial Assistance Program
Home Health Care	Henry Ford Home Health Care
Hospital Care at Home	Partnership with Contessa
Palliative Care	Palliative Care at Home
Remote Patient Monitoring	e-Home Care
School-Based Health	School-Based and Community Health Program
Skilled Nursing	Skilled Nursing Care at Home
Social Support	Medical Social Work Services
Specialty Programs	Chronic Care Management
Wound Care	Wound, Ostomy, and Continence Program

Payment Plans

Payment Plan	Details
EZ Pay Installment Plan	- Low-cost monthly installments - No interest charges - $30 enrollment fee per semester - Automatic payments from bank account or credit card
CareCredit	- Healthcare credit card - Available for ophthalmology procedures only - Interest-free financing options
Prosper Healthcare Lending	- Simple installment loans - No prepayment penalties - No retroactive interest - Longer terms for lower monthly payments
Financial Assistance Program	- Income-based discounts up to 100% - Available for uninsured and underinsured patients - Must apply within 240 days of first bill

Accepted Insurance Companies

Aetna

Blue Care Network

Champva

Cigna

First Health

Healthsmart

Humana

Medicaid

Medicare

Priority Health

Tricare

United Healthcare

Cost Consulting

Department	Financial Counseling Services
Financial Assistance Team	Provides information on financial assistance programs
Patient Financial Services	Offers guidance on treatment costs and payment options
Billing Office	Assists with billing questions and payment plans
Social Work	Helps connect patients to community resources and support programs
Financial Counselors	Available for in-person appointments to discuss financial options
Online Price Estimator Tool	Provides cost estimates for common procedures

Hospital for patients with disabilities or special needs

Accommodation	Details
Wheelchair Accessibility	All public entrances are wheelchair-accessible
Motorized Doors	Located at Giant Screen Experience entrance, Anderson Theater/Ford Rouge Factory Tour bus loading doors
Drop-off Zones	In front of Henry Ford Museum and Greenfield Village ticket building
Accessible Parking	Available in west parking lot near Welcome Center and on Village Road by Greenfield Village entrance
Service Animals	Allowed in all public areas
Resting Room	Available in Henry Ford Museum for use as quiet space or nursing room
Lactation Pods	Two Mamava pods available near museum entrance and in Greenfield Village
Accessible Playground	Donald F. Kosch Village Playground designed for children of all abilities
Staff Training	On healthcare equity, culturally appropriate care, diversity and inclusion topics
Communication Aids	Amplified telephones, captioned telephones available
Assistive Listening Devices	Available to enhance hearing aid and cochlear implant functionality
All-Gender Restrooms	Available in all care facilities
LGBTQ+ Resources	Dedicated web page and clinic providing services
Inclusive Visitation Policy	Grants equal visitation to LGBTQ+ patients and families

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual heart failure clinic - Online heart health assessments
Emergency Medicine	- Video visits for Urgent Care - Online ER wait times - Virtual triage system
Family Medicine	- Video visits for primary care - E-visits for minor conditions - Remote chronic disease management
Neurology	- Telestroke services - Virtual epilepsy monitoring - Online cognitive assessments
Oncology	- Virtual tumor board consultations - Remote chemotherapy symptom monitoring - Online cancer risk assessments
Pediatrics	- Video visits for sick children - Remote developmental assessments - Virtual lactation consultations
Psychiatry	- Telepsychiatry services - Online mental health screenings - Virtual group therapy sessions
Radiology	- Online image sharing portal - Virtual radiology consultations - Remote imaging result reviews
Surgery	- Virtual pre-operative assessments - Remote post-operative monitoring - Online surgical education modules

Collaborations / Educational Programs

Department	Educational Programs
General Medicine	Clinical rotations, Inpatient and outpatient experiences
Cardiology	Cardiology service rotations, Weekly conferences
Neurology	Neurology rotations, Case discussions
Orthopedics	Orthopedic surgery rotations, Skills workshops
Internal Medicine	Inpatient wards rotations, Outpatient clinic experiences
Emergency Medicine	ED shifts, Trauma resuscitations, Simulation training
Pediatrics	Inpatient and outpatient pediatrics rotations
Obstetrics/Gynecology	Labor & Delivery rotations, Outpatient clinic experiences
Research	Research blocks, Mentored projects
Ambulatory Care	Rotations at Federally Qualified Health Centers
Critical Care	ICU rotations, Critical care management
Surgery	General Surgery rotations, OR experiences

Collaborative Research Projects

Department	Research Projects
Cancer Research	- Nick Gilbert Neurofibromatosis Research Institute - Phase I-IV oncology clinical trials - New anti-cancer drugs and therapies
Cardiology	- Cardiovascular physiology and disease studies - Ischemic heart disease research - Preventive cardiology trials
Clinical Trials	- Over 1,300 active clinical trials - Trials in heart failure, hypertension, stroke, cancer, etc. - Expanded emergency department for clinical research
Genomic Medicine	- Precision health research - Genetic risk factors for heart failure studies
Women´s Health	- Maternal-fetal health research - Endometriosis pathophysiology studies - Gynecological oncology trials
Medical Devices	- Development of advanced surgical technologies - Testing of new diagnostic and treatment devices
Neuroscience	- Traumatic brain injury research - Multiple sclerosis studies - Neurodegenerative disease trials

Professional Development Programs

Department	Affiliation	Professional Development Programs
Academic Medicine	American Association of Medical Colleges	Leadership development seminars, faculty training workshops
Cardiology	American College of Cardiology	Annual scientific sessions, board certification courses
Neurology	American Academy of Neurology	Continuing medical education courses, research fellowships
Nursing	American Nurses Association	Certification programs, leadership institutes
Orthopedics	American Academy of Orthopaedic Surgeons	Surgical skills courses, board review programs
Research	Association of American Medical Colleges	Grant writing workshops, clinical research training
Surgery	American College of Surgeons	Advanced trauma life support courses, surgical education programs

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Advanced Comprehensive Stroke Center	Joint Commission
Emergency Medicine	Level 1 Trauma Center	American College of Surgeons
Obstetrics	Women´s Choice Award	Women´s Choice Award
Oncology	Women´s Choice Award for Cancer Care	Women´s Choice Award
Pathology	CLIA Certification	Centers for Medicare & Medicaid Services
Radiology	Women´s Choice Award for Mammogram Imaging Center	Women´s Choice Award
Surgery	National Accreditation Program for Rectal Cancer	American College of Surgeons

Internship and Observation Programs

Department	Opportunity
Emergency Medicine	Clinical rotations for medical students
Medical ICU	One-month rotation for medical students
Nursing	Nurse Residency Program for new graduates
Nursing	Nurse Extern Program
Obstetrics & Gynecology	One-month Labor & Delivery rotation for medical students
Psychology	APA-accredited internship program
Surgery	One-month Trauma Surgery rotation for medical students
Various	Clinical rotations for nursing students
Various	Shadowing opportunities for high school students (RYSE MED program)

Hospital Academic Awards and Achievements

Department	Award
General	Malcolm Baldrige National Quality Award (2011)
General	John M. Eisenberg Patient Safety and Quality Award (2011)
General	American Hospital Association-McKesson Quest for Quality Finalist Award (2010)
General	Premier Alliance Excellence Award (2022)
Bariatrics	Women´s Choice Award - Top 7% of Hospitals
Breast Care	Women´s Choice Award - Top 4% of Hospitals
Cancer Care	Women´s Choice Award - Top 7% of Hospitals
Mammogram Imaging	Women´s Choice Award - Top 9% of Hospitals
Obstetrics	Women´s Choice Award - Top 7% of Hospitals
Stroke Care	Women´s Choice Award - Top 4% of Hospitals
Women´s Services	Women´s Choice Award - Top 5% of Hospitals

Hospital Specialization and Expertise Opportunit

Department	Program
Anesthesiology	Residency, Adult Cardiothoracic Anesthesiology Fellowship
Cardiology	Fellowship
Dermatology	Residency
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency, Multiple Fellowships
Interventional Radiology	Residency
Obstetrics And Gynecology	Residency
Ophthalmology	Residency
Pediatrics	Residency
Pharmacy	Residency
Radiology	Residency, Multiple Fellowships
Surgery	Residency, Multiple Fellowships

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Anesthesiology	Residency, Fellowship
Cardiology	Fellowship
Dermatology	Residency
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency, Fellowship
Interventional Radiology	Fellowship
Obstetrics & Gynecology	Residency
Ophthalmology	Residency
Orthopedic Surgery	Residency
Pediatrics	Residency
Psychiatry	Residency
Radiation Oncology	Residency
Radiology	Residency
Surgery	Residency
Transitional Year	Residency

What are the activities of the hospital for patients without insurance?

Department	Services/Support for Uninsured Patients
Financial Assistance	- 100% discount for patients with income =250% of Federal Poverty Level (FPL) - Partial discounts for patients with income 251-400% of FPL - Catastrophic assistance for medical bills >30% of household income
Emergency Care	- 24/7 emergency services guaranteed regardless of ability to pay - Level 1 Trauma Center
Payment Plans	- Interest-free payment plans available - Flexible terms based on patient´s financial situation
Discounted Services	- Uninsured discount program - Sliding scale fees based on income
Insurance Assistance	- Help applying for Medicaid - Guidance on Marketplace insurance options - Screening for other state/federal programs
Financial Counseling	- One-on-one counseling available - Help understanding bills and options - Assistance completing financial aid applications
Prescription Assistance	- Medication discount programs - Help accessing pharmaceutical company assistance programs

Hospital Research Collaborations

Department	Partner Institution	Collaboration Focus
Biomedical Research	Michigan State University	Health Sciences Research Center
Cardiology	Wayne State University	Cardiometabolic Health Research
Genetics	Gilbert Family Foundation	Nick Gilbert Neurofibromatosis Research Institute
Immunology	National Institutes of Health	Immunotherapy Research
Neuroscience	Shirley Ryan AbilityLab	Physical Medicine and Rehabilitation Research
Surgery	Children´s Hospital of Michigan	Surgical Research Collaborative
Urology	Vattikuti Urology Institute	Robotic Surgery Research

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Surgery	High School Mentorship Program led by Dr. Ikenna Okereke
Nursing	6-month mentorship for all new nurses after unit orientation
Emergency Medicine	Resident-Student Mentorship Program through EMRA
Internal Medicine	Residency Advising Mentorship Program (RAMP)
All Departments	Structured mentorship for clinical track faculty
All Departments	Paid summer internships for selected high school students

Henry Ford Hospital Nearest Places

Hotels

0.3 km

4.1

Hotel St. Regis

Luxury hotel, on-site restaurant, fitness center

0.8 km

4.6

The Inn on Ferry Street

Historic inn, complimentary breakfast, free parking

0.9 km

4.1

Motorcity Casino Hotel

Casino, multiple restaurants, spa

1.0 km

4.5

The Inn at 97 Winder

Boutique hotel, historic building, free breakfast

1.0 km

4.3

Aloft Detroit at The David Whitney

Modern hotel, rooftop bar, fitness center

1.0 km

4.6

Shinola Hotel

Luxury hotel, multiple restaurants, fitness center

Florists and Gift Shops

0.8 km

4.5

Brazelton´s Florals

Fresh flower delivery, local florist

0.1 km

4.2

Henry Ford Hospital Gift Shop

Hospital gift shop, convenience items

0.9 km

4.8

City Bird

Detroit gifts, cards, local goods

0.7 km

4.3

Thrifty Florist

Same-day flower delivery, hospital service

0.9 km

4.6

Mancuso´s Florist

Flower delivery to hospitals, custom arrangements

1.0 km

4.7

Ashley´s Flowers

Hospital flower delivery, gift shop items

Food and Restaurant

0 km

3.8

Henry´s on the Boulevard

Cafeteria, American

0 km

3.5

Subway

Sandwiches, Fast Food

0 km

Papa Joe´s Market

Gourmet Market, Deli

0 km

BIGGBY COFFEE

Coffee Shop

0.8 km

4.6

Freya

Contemporary American, Cocktail Bar

0.9 km

4.3

Northern Lights Lounge

Bar, American

Pharmacies

0 km

4.1

Henry Ford Hospital Main Lobby Pharmacy

Ambulatory surgery, dialysis delivery, prescription transfers

0.1 km

Henry Ford Hospital K15 Pharmacy

Prescription filling, medication counseling

0.1 km

4.2

Henry Ford Hospital Specialty and Discharge Pharmacy

Specialty medications, discharge prescriptions

0.2 km

4.3

Henry Ford Cancer Pavilion Pharmacy

Oncology medications, specialized counseling

0.8 km

3.8

CVS Pharmacy

24-hour service, drive-thru, immunizations

0.9 km

3.7

Walgreens

24-hour service, drive-thru, photo services

Taxi and Transportation

0.2 km

4.2

Metro Cars

Airport transportation, point-to-point service, hourly service

0.5 km

3.8

Checker Cab

Taxi service, airport transportation

0.7 km

4.5

Detroit Black Car Service

Airport cars, metro shuttles, 24/7 service

0.8 km

4.3

A-1 Airport Cars

Airport shuttle, limo service, city tours

0.9 km

3.7

Yellow Cab

Taxi service, airport transportation

1.0 km

4.4

DTW Taxi Limo & Car Service

Airport transportation, limo service

ATMs and Banks

0.1 km

3.7

Comerica Bank

Full-service branch, ATM

0.1 km

DFCU Financial ATM

24-hour walk-up ATM

0.3 km

3.8

Bank of America ATM

Walk-up ATM

0.4 km

3.5

Chase Bank

Full-service branch, ATM

0.8 km

3.6

PNC Bank ATM

ATM

0.9 km

3.5

Comerica Bank ATM

24-hour ATM

Parking Lots

0.1 km

4.1

West Pavilion Underground Garage

Underground parking, Handicap accessible

0.2 km

3.9

Emergency Department Parking Lot (Lot 10)

24/7 access, Close to emergency entrance

0.3 km

Patient Employee Garage (PEG)

Multi-level parking, Patient parking on 2nd floor

Shopping Malls

0.3 km

3.9

New Center One

Offices, retail shops, restaurants

0.4 km

4.6

Fisher Building

Offices, retail shops, theater

0.5 km

3.8

New Center Plaza

Retail shops, restaurants

Stationery and Copying Services

0.8 km

4.3

The UPS Store

Printing, copying, binding, laminating, stationery printing

0.9 km

4.7

Allegra Marketing Print Mail

Printing services, marketing solutions, graphic design, direct mail

1.0 km

4.2

Tompkins Printing Equipment Co

Printing equipment sales and service

Car Rental

0.8 km

4.1

Enterprise Rent-A-Car

Economy through luxury cars, SUVs, vans, trucks

0.9 km

3.8

Budget Car Rental

Compact to full-size cars, SUVs, vans

1.0 km

3.9

Avis Car Rental

Economy to premium cars, SUVs, vans

Patient Experiences

✅ Summary of Positive Reviews

Patients express high satisfaction with the attentive and personalized care received at the hospital. Highlighted by experiences such as delivery, where nurses took extra measures to prevent unnecessary procedures and made the process as comfortable as possible, many feel valued and are willing to return for future services.

❌ Summary of Negative Reviews

Numerous complaints focus on the decline in care quality over time, with recurring issues of long wait times, poorly maintained facilities, and lack of attentiveness from the staff. Accounts of inadequate pain management and feelings of neglect and mistreatment dominate the reviews, leaving many to question the competence and compassion of the healthcare providers.