✅ Summary of Positive Reviews
Patients and their families frequently praise Hasbro Children’s Hospital for the exceptional care provided by its staff. Many reviewers recount experiences where doctors and nurses exhibited professionalism and compassion, offering excellent medical attention in critical situations. Families particularly appreciate how the staff, such as those mentioned in the ER and PICU, ensured both the child and parents were comfortable and informed throughout their stay. The dedication of the healthcare team leaves a lasting impression, with some patients even inspired to pursue a career in nursing.
❌ Summary of Negative Reviews
Critics of Hasbro Children’s Hospital express dissatisfaction mainly due to issues with delays in service and communication. Some reviews highlight long waiting times in the ER, even when it was not particularly busy, leading to frustration and a sense of neglect. Other complaints include lost lab work, poor communication between staff and patients, and a perceived lack of sensitivity toward children’s medical needs. These negative experiences contribute to a sentiment that the hospital does not live up to its reputation regarding efficiency and patient care.