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Chippenham Hospital

4 (4176)

Chippenham Hospital, founded in 1972 in Richmond, Virginia, is a 466-bed acute care facility. It has received numerous accolades, including America´s 100 Best Hospitals awards from Healthgrades. The hospital specializes in orthopedics, joint care, behavioral health, and cardiovascular services. As a Level I Trauma and Burn Center, it is renowned for emergency and critical care.

NPI Number : 1417145210

7101 Jahnke Rd, Richmond, VA 23225

(804) 320-3911

www.hcavirginia.com

Get Directions

Departments

Cardiac Care

Emergency Medicine

Mental Health & Substance Abuse

Occupational Health

Orthopedics

Rehabilitation

Women´s Services

Sports Medicine

Primary Care

Diabetes Care

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
General	Yes	(804) 483-0000	Limited	Available
Cardiology	Yes	(804) 483-2420	No	Limited
Radiology	Yes	(804) 483-0400	No	Limited
Emergency	No	(804) 483-1900	Yes	Yes
Primary Care	Yes	(804) 320-3627	Limited	Available

Visiting Hours

Department	Visiting Hours	Online Scheduling	Phone Scheduling	Walk-In Visits	Same-Day Visits
Cardiovascular ICU	6:00am - 8:00pm	Yes	Yes	No	No
General Hospital	6:00am - 8:00pm	Yes	Yes	Yes	Yes
Medical/Surgical/Trauma ICU	6:00am - 8:00pm	Yes	Yes	No	No
Pediatric ICU	6:00am - 8:00pm	Yes	Yes	No	No
Pediatrics	6:00am - 8:00pm	Yes	Yes	Yes	Yes
Tucker Pavilion (Behavioral Health)	Tue/Thu 6:00pm-8:00pm Sat/Sun 4:00pm-8:00pm	Yes	Yes	No	No

Important Doctors

Chippenham Hospital Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Lance Jones	CEO	Executive Leadership	Strategic planning, hospital operations, team culture development
Drew Walker	COO	Operations	Capital projects, strategic growth initiatives, service line development
Dustin Fosness	CFO	Finance	Financial management, budgeting
Hiram Jacob	COO	Operations	Hospital operations, process improvement
Rajiv Malhotra, MD	CMO	Medical Affairs	Clinical quality, physician leadership
M. Lea Lee, RN, BSN	CNO	Nursing	Nursing operations, patient care quality
Steven McLaughlin	President, Medical Staff	Medical Staff	Physician relations, clinical governance
Trula Minton	Associate Chief Nursing Officer	Nursing	Nursing leadership, staff development

Average Salary

Department	Service/Procedure	Average Cost	Notes
Cardiology	Cardiac Catheterization	$15,000 - $25,000	Varies based on complexity
Cardiology	Echocardiogram	$1,500 - $3,000	Outpatient procedure
Neurology	MRI Brain Scan	$2,000 - $4,000	With/without contrast
Oncology	Chemotherapy Session	$5,000 - $10,000	Per session, varies by drug
Orthopedics	Total Knee Replacement	$30,000 - $50,000	Includes hospital stay
Outpatient	Primary Care Visit	$150 - $300	New patient higher

Support Programs for Patients

Program	Description
Charity Care Policy	100% discount for patients with income below 200% of Federal Poverty Level
Expanded Charity Care	Sliding scale discounts for patients with income 200-400% of Federal Poverty Level
Uninsured Discount	90% average discount for uninsured patients
Payment Plans	Interest-free payment arrangements available
Financial Counseling	Assistance applying for Medicaid and other government programs
Translation Services	Available for non-English speakers

Payment Plans

Payment Option	Details
Hospital-Administered Payment Plans	- Available for all patients - Maximum length: 24.6 months on average - Range: 3-60 months - 89.2% have no interest or fees - Can often be approved before procedure
Third-Party Payment Plans	- Maximum length: 39.9 months on average - Range: 6-72 months - 74.4% have no interest or fees - Include medical credit cards and financing options
CareCredit	- No interest if paid in full within 6 or 12 months - For purchases of $200 or more - Requires credit approval
Scratchpay	- Interest-free payments for 30 days (with approved credit) - Interest-bearing plans available - No hidden fees or prepayment penalties
Wells Fargo Health Advantage	- Various plan types available - May include deferred interest promotional plans
Charity Care	- 100% discount for patients at 0-200% of Federal Poverty Level - Partial discounts for patients at 201-400% of Federal Poverty Level
Uninsured Discount	- Available for self-pay patients - Discount similar to managed care rates - Excludes elective cosmetic procedures

Accepted Insurance Companies

Aetna

Cigna

Humana

Medicaid

Medicare

Molina Healthcare

Tricare

United Healthcare

Cost Consulting

Department	Financial Counseling Services
Financial Counseling	- Assistance applying for government medical assistance programs (Medicaid, CHIP, state/local programs) - Financial assistance program for uninsured patients above 200% of federal poverty level - Discounted bills for qualifying patients - Payment plan options based on amount due and patient´s financial status - Translation services available
Emergency Department	- Information on financial assistance policies available - Uninsured Patient Information document provided
All Departments	- Financial counselors available to discuss insurance/assistance options - Charity care policies for patients below 200% of federal poverty level - Expanded charity care for patients 200-400% of federal poverty level - Uninsured discount averaging 90% off total bill

Hospital for patients with disabilities or special needs

Department	Accommodation
Accessibility	- Wheelchair access - Step-free access - Accessible parking spaces
Assistive Devices	- Wheelchairs available - Hearing loop systems
Communication Aids	- Braille translation service - Sign language interpreters - RNID Typetalk service
Priority Services	- Designated support person allowed for patients with disabilities - Assistance dogs permitted in public areas
Staff Training	- Inclusive care training for clinicians and staff - Cultural sensitivity training

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual follow-up appointments - Online heart health assessments
Emergency	- Online ER check-in - Virtual triage - Telehealth Urgent Care consultations
General Medicine	- Video consultations - E-prescriptions - Digital health records access
Mental Health	- Telepsychiatry sessions - Online therapy tools - Mental health app integration
Obstetrics	- Virtual prenatal check-ups - Remote fetal monitoring - Online childbirth classes
Oncology	- Telemedicine follow-ups - Remote symptom monitoring - Online support groups
Orthopedics	- Virtual Physical Therapy - Remote rehabilitation monitoring - Online joint health assessments
Pediatrics	- Video pediatric consultations - Digital growth tracking - Online parenting resources
Radiology	- Online imaging results access - Virtual radiology consultations - Digital image sharing
Surgery	- Virtual pre-op consultations - Online post-op care instructions - Remote wound monitoring

Collaborations / Educational Programs

Department	Program Type	Details
General Surgery	Residency	5-year ACGME-accredited program, 15 categorical positions
Pharmacy	Residency	PGY1 program, 2 positions, 10 rotations including required and elective
Radiation Sciences	Clinical Education	Junior and senior year rotations in imaging and therapy
Internal Medicine	Rotations	Inpatient wards, outpatient clinic, subspecialty experiences
Emergency Medicine	Rotations	High-volume ED experience, trauma care
Psychiatry	Rotations	Adult, pediatric, geriatric psychiatry experiences

Collaborative Research Projects

Department	Research Project	Details
Neurology	Brain Cancer Treatment Clinical Trial	First U.S. trial using focused ultrasound with immunotherapy to treat brain metastases from lung cancer
Burn Care	Laser Therapy for Burn Scars	State-of-the-art laser treatment for burn and traumatic scars to improve functional abilities and reduce scarring
Cardiology	Cardiovascular Clinical Trials	Partnership with Sarah Cannon Research Institute to conduct industry-sponsored cardiovascular trials
Radiology	Radiology Technician Training Program	Partnership with Brightpoint Community College to train radiology technicians, addressing workforce needs
Women´s Health	Endometriosis Study	Evaluating oral investigational medications to reduce moderate to severe endometriosis-associated pain

Professional Development Programs

Department	Affiliation	Professional Development Program
General Surgery	ACGME	General Surgery Residency Program (starting Fall 2024)
Cardiovascular	American Association of Cardiovascular and Pulmonary Rehabilitation	Certified cardiovascular rehabilitation program
Radiology	American College of Radiology	Accreditation for MRI, mammography, and nuclear medicine
Laboratory	College of American Pathologists	Laboratory accreditation program
Neurology	DNV Healthcare	Primary Stroke Center certification
Orthopedics	The Joint Commission	Advanced total hip and total knee replacement certification

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Cardiovascular Rehabilitation Program Certification	American Association of Cardiovascular and Pulmonary Rehabilitation
Emergency Medicine	Level I Trauma Center	Virginia Department of Health
Burn Care	Level I Burn Center	Virginia Department of Health
Imaging	MRI, Mammogram and Nuclear Medicine Accreditation	American College of Radiology
Oncology	Cancer Program Accreditation	American College of Surgeons Commission on Cancer
Neurology	Primary Stroke Center Certification	DNV Healthcare
Orthopedics	Advanced Total Hip and Total Knee Replacement Certification	The Joint Commission
Surgery	Ventricular Assist Device (VAD) Certification	DNV Healthcare

Internship and Observation Programs

Department	Opportunity
Nursing	Student Nurse Extern (PRN)
Pharmacy	Pharmacy Intern (PRN)
Radiology	Radiology Student Intern (PRN)
Substance Abuse	RN Student Nurse Extern (PRN)

Hospital Academic Awards and Achievements

Department	Award
Cardiovascular	American Association of Cardiovascular and Pulmonary Rehabilitation certified program
Cardiovascular	Cardiac Surgery Excellence Award™ (2024)
Critical Care	America´s 100 Best Hospitals for Critical Care Award™ (2023)
Critical Care	Critical Care Excellence Award™ (2024)
General	America´s 100 Best Hospitals Award™ (2024)
General	America´s 250 Best Hospitals Award™ (2024, 2023)
General	Patient Safety Excellence Award™ (2024)
General	Top 100 Hospitals by PINC AI (2023)
Imaging	American College of Radiology accredited for MRI, mammogram and nuclear medicine
Neurology	Cranial Neurosurgery Excellence Award™ (2023)
Neurology	DNV Healthcare certified Primary Stroke Center
Neurology	Stroke Care Excellence Award™ (2024, 2023)
Obstetrics	Labor and Delivery Excellence Award™ (2023, 2022, 2021)
Obstetrics	Obstetrics And Gynecology Excellence Award™ (2023, 2022, 2021)
Oncology	American College of Surgeons Commission on Cancer accredited cancer program
Orthopedics	America´s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)
Orthopedics	America´s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)
Orthopedics	America´s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2025)
Orthopedics	Outpatient Joint Replacement Excellence Award™ (2025)
Orthopedics	Outpatient Orthopedic Surgery Excellence Award™ (2024)
Spine	America´s 100 Best Hospitals for Spine Surgery Award™ (2024)
Surgery	America´s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)
Trauma	Virginia Department of Health Level I Trauma Center
Trauma	Virginia Department of Health Level I Burn Center
Vascular	America´s 50 Best Hospitals for Vascular Surgery Award™ (2025)
Vascular	DNV Healthcare certified facility for use of ventricular assist devices (VAD)

Hospital Specialization and Expertise Opportunit

Department	Program
Cardiothoracic Surgery	Fellowship
Pharmacy	PGY1 Residency
Surgery	Residency

Hospital Residency and Assistantship Programs

Department	Program
General Surgery	5-year ACGME-accredited residency
Cardiothoracic Surgery	Fellowship training
Pharmacy	PGY1 residency program
Internal Medicine	Residency rotation site
Emergency Medicine	Residency rotation site
Pediatrics	Residency rotation site

What are the activities of the hospital for patients without insurance?

Department/Service	Support Options for Uninsured Patients
Emergency Care	- 24/7 emergency services regardless of ability to pay - Level I Trauma Center - Primary Stroke Center - Accredited Chest Pain Center
Financial Assistance	- Charity care policy for uninsured patients - Sliding scale discounts based on income and Federal Poverty Guidelines - 100% discount for patients at or below 200% of Federal Poverty Level - Partial discounts for patients between 200-400% of Federal Poverty Level
Payment Plans	- Interest-free payment plans available - Plans based on amount due and patient´s financial status
Discounted Services	- Uninsured discount policy - Average 90% discount off total bill for emergency services
Financial Counseling	- Assistance applying for Medicaid and other government programs - Help finding health insurance options - Translation services available
Mental Health	- 24/7 crisis assessment and intervention - Services for children, adolescents, adults and geriatric patients

Hospital Research Collaborations

Department	Research Partner	Collaboration Details
Cardiology	Sarah Cannon Research Institute	Cardiovascular clinical trials
Clinical Research	Clinical Research Partners	Various medical indications
Graduate Medical Education	HCA Healthcare	Resident research projects
Hospital-Wide	Virginia Commonwealth University School of Medicine	Major academic affiliation
Medical Education	Pacific Northwest University of Health Sciences College of Osteopathic Medicine	Graduate program partnership
Multi-Disciplinary	Virginia Coordinated Clinical Research Network	Statewide clinical research collaboration

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
General Surgery	- Five-year ACGME-accredited residency program - Mentorship from experienced board-certified faculty surgeons - Weekly didactic conferences and protected educational time - Research opportunities with faculty guidance
Nursing	- HCA Nurse Residency Program (year-long) - Hands-on clinical experience - Development of critical thinking skills - Mentorship from experienced nurses
Pediatrics	- Six-week clerkship for third-year medical students - Mentoring from faculty, fellows and residents - Weekly conferences and bedside teaching - Simulation lab experience
Pharmacy	- Competitive pharmacy residency programs - Structured clinical settings - Development of real-world skills - Mentorship from experienced pharmacists

Chippenham Hospital Nearest Places

Hotels

0.8 km

3.5

Motel 6 Richmond, VA - Midlothian Turnpike

Free parking, Pet-friendly

0.9 km

3.3

Econo Lodge Richmond-North Chesterfield

Free breakfast, Free Wi-Fi

1.0 km

3.2

Super 8 by Wyndham Richmond

Free breakfast, Outdoor pool

1.0 km

3.1

Days Inn by Wyndham Richmond

Free parking, Business center

1.0 km

Quality Inn Richmond

Free breakfast, Fitness center

1.0 km

2.9

Red Roof Inn Richmond South

Pet-friendly, Free Wi-Fi

Food and Restaurant

0 km

4.2

Chick-fil-A

Fast food, Chicken

0.1 km

4.5

Breedlove´s Seafood RVA

Seafood, American, Soul Food

0 km

3.8

Chippenham Hospital Cafeteria

Hospital cafeteria, American

0 km

Starbucks

Coffee, Snacks

0.9 km

4.3

Carena´s Jamaican Grille

Jamaican, Caribbean

1 km

4.1

Korean Garden

Korean, Asian

Pharmacies

0 km

Chippenham Medical Center Inpatient Pharmacy

24-hour service, Inpatient pharmacy

0.1 km

3.5

Walgreens Pharmacy

Prescription refills, Over-the-counter medications

0.5 km

3.8

CVS Pharmacy

Drive-thru pharmacy, Immunizations

0.7 km

3.2

Rite Aid Pharmacy

Prescription services, Health & wellness products

0.9 km

3.7

Kroger Pharmacy

Grocery store pharmacy, Prescription delivery

1 km

4.5

Westwood Pharmacy

Compounding services, Medical equipment

Taxi and Transportation

0.8 km

4.7

Henrico Express Cab

24/7 service, Airport transfers, Corporate accounts

0.9 km

4.5

Henrico Taxi

24/7 dispatch, Airport service, Long distance trips

0.7 km

4.2

Veterans Cab Association

Professional service, Reliable pickups

0.6 km

4.3

River City Taxi LLC

Quick service, Courteous drivers

0.8 km

4.1

Richmond Traveler Taxi Service

Airport pickups, Reliable service

0.5 km

3.9

Mimi Taxi Service

Local transportation, Reliable service

ATMs and Banks

0.3 km

3.8

Wells Fargo ATM

24/7 ATM, Cash Withdrawals, Deposits

0.5 km

3.5

Bank of America ATM

Drive-thru ATM, Cash Withdrawals, Deposits

0.7 km

4.2

Connects Federal Credit Union

Full-service banking, Loans, Savings accounts

0.8 km

3.7

M&T Bank ATM

24/7 ATM, Cash Withdrawals

0.9 km

Argent Credit Union

Full-service banking, Loans, Savings accounts

1.0 km

3.9

Flagstar Bank

Full-service banking, Mortgages, Business accounts

Parking Lots

0.1 km

4.2

Chippenham Hospital Parking Garage

Free parking, 4 levels, near main entrance

0.2 km

Chippenham Hospital Surface Parking

Free parking, near Tucker Pavilion entrance

0.3 km

3.8

Medical Office Building Parking

Designated parking for medical offices

Shopping Malls

0.3 km

4.1

Chippenham Mall Shopping Center

Various retail stores and services

0.8 km

St. John´s Wood Shopping Center

Grocery store, pharmacy, restaurants

0.9 km

4.2

Forest Hill Shopping Center

Supermarket, retail stores, eateries

Stationery and Copying Services

0.8 km

4.1

FedEx Office Print & Ship Center

Printing, copying, shipping, office supplies

0.9 km

4.3

The UPS Store

Printing, copying, shipping, mailbox services

1.0 km

Staples

Printing, copying, office supplies, tech services

Car Rental

0.8 km

4.3

Enterprise Rent-A-Car

Wide selection of vehicles, including economy cars, SUVs, and trucks

0.9 km

4.1

Budget Car Rental

Affordable rates, various car classes available

0.9 km

Avis Car Rental

Premium vehicles, loyalty program benefits

Patient Experiences

✅ Summary of Positive Reviews

Patients have shared overwhelmingly positive experiences at Chippenham Hospital, highlighting the exceptional care and professionalism of the staff. From welcoming and responsive doctors during childbirth to considerate and skilled nurses during various medical procedures, patients felt supported and at ease. The hospital environment, including cleanliness and food service, received praise, creating a comfortable and reassuring experience. Additionally, departments such as the heart procedure area and mammography were noted for their efficiency and kindness. Overall, the consistent level of care and the dedication of the staff have left patients highly satisfied and appreciative.

❌ Summary of Negative Reviews

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 8:30 AM - 4:00 PM

Diagnostic Testing

Monday - Friday: 7:00 AM - 7:00 PM, Saturday: 8:00 AM - 4:00 PM

Laboratory Services

Monday - Friday: 6:30 AM - 6:00 PM, Saturday: 7:00 AM - 3:00 PM

Department Phones

Department	Phone Number
Main Hospital	(804) 483-0000
Emergency Department - Adults	(804) 483-1900
Emergency Department - Pediatrics	(804) 483-0040
Labor & Delivery	(804) 483-2230
Laboratory Services	(804) 483-0820
Radiology	(804) 483-0400
Security	(804) 483-0911

Language and Translation Services

English
American Sign Language

Chippenham Hospital

NPI Number : 1417145210

7101 Jahnke Rd, Richmond, VA 23225

(804) 320-3911

www.hcavirginia.com

Departments

Cardiac Care

Emergency Medicine

Mental Health & Substance Abuse

Occupational Health

Orthopedics

Rehabilitation

Women´s Services

Sports Medicine

Primary Care

Diabetes Care

Appointment Information

Visiting Hours

Important Doctors

Dr. Annam Abbasi

Dr. Gohar Abbasi

Dr. Adel Abdallah

Dr. Shah

Dr. Greer

Dr. Sayball

Dr. Siegrist

Dr. Eid

Chippenham Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Chippenham Hospital Nearest Places

Hotels

Motel 6 Richmond, VA - Midlothian Turnpike

Econo Lodge Richmond-North Chesterfield

Super 8 by Wyndham Richmond

Days Inn by Wyndham Richmond

Quality Inn Richmond

Red Roof Inn Richmond South

Food and Restaurant

Chick-fil-A

Breedlove´s Seafood RVA

Chippenham Hospital Cafeteria

Starbucks

Carena´s Jamaican Grille

Korean Garden

Pharmacies

Chippenham Medical Center Inpatient Pharmacy

Walgreens Pharmacy

CVS Pharmacy

Rite Aid Pharmacy

Kroger Pharmacy

Westwood Pharmacy

Taxi and Transportation

Henrico Express Cab

Henrico Taxi

Veterans Cab Association

River City Taxi LLC

Richmond Traveler Taxi Service

Mimi Taxi Service

ATMs and Banks

Wells Fargo ATM

Bank of America ATM

Connects Federal Credit Union