✅ Summary of Positive Reviews
Patients consistently express satisfaction with the timely and attentive care they receive from the staff at CHI St. Alexius Health. The facility is praised for friendly and informative personnel like Nurse Practitioner Deb, who provides thorough explanations and guidance for patient conditions such as asthma. In addition, the ER staff have been commended for their professionalism and kindness during emergencies, ensuring patients and their families feel supported and informed throughout their visit.
❌ Summary of Negative Reviews
Negative feedback often revolves around the hospital´s billing and administrative processes. Patients have reported significant difficulty with billing accuracy and persistent issues with Medicaid processing. Additionally, there have been complaints about dismissive treatment by staff, with one patient detailing a misdiagnosis and rude conduct which led them to seek care at a different facility, ultimately finding they had kidney stones.