✅ Summary of Positive Reviews
CHI Memorial Hospital receives high praise for its exceptional staff and quality care. Patients report compassionate and attentive service from medical professionals, including doctors and nurses who excel in surgical and post-operative care. Many express gratitude for personalized attention, clear communication, and professionalism. The Cardio Rehab classes are highlighted for their comprehensive support and mutual encouragement. Overall, the hospital is recommended for its warm, caring environment and excellent medical care, making it a preferred choice for many.
❌ Summary of Negative Reviews
Some patients express dissatisfaction with the cleanliness and professionalism in certain departments, particularly the ER. Concerns include inadequate sanitation, with reports of dirty facilities and a lack of hygiene practices among staff. Additionally, there are incidents of dismissive behavior from the front desk personnel, impacting the overall impression. These negative aspects contrast with the hospital´s generally high standards and are areas highlighted for improvement.