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Catholic Medical Center

2.8 (384)

Catholic Medical Center, founded in 1974 through the merger of two hospitals dating back to the 1890s, is a 330-licensed bed acute care hospital in Manchester, New Hampshire. Renowned for its New England Heart & Vascular Institute, CMC has received accolades from Healthgrades, including recognition as one of America´s 50 Best Hospitals for Cardiac Surgery. The hospital excels in cardiovascular care, women´s health, and emergency medicine.

NPI Number : 1528150273

100 McGregor St, Manchester, NH 03102

(603) 668-3545

www.catholicmedicalcenter.org

Get Directions

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
Cardiology
Family Medicine
Internal Medicine
Neurology
Obstetrics
Pediatrics
Urgent Care

Visiting Hours

Department	Online Visits	Phone Scheduling	Walk-In	Same-Day
Emergency	No	No	Yes	Yes
ICU	No	Yes	No	Yes
Inpatient	Yes	Yes	No	Yes
NICU	No	Yes	No	Yes
Outpatient	Yes	Yes	No	Yes

Important Doctors

Catholic Medical Center Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
John Skevington	Chief Executive Officer	Executive Leadership	Hospital Administration, Strategic Planning
Pam Martel	Chief Financial Officer	Finance	Financial Management, Budgeting
Pamela Guillory	Chief Nursing Officer	Nursing	Nursing Operations, Patient Care
Joe Pino	Interim Chief Operating Officer	Operations	Hospital Operations, Process Improvement
Nicole Larcomb	Vice President of Human Resources	Human Resources	Talent Management, Employee Relations
Malachi Fisher	Vice President of Operations	Operations	Operational Efficiency, Facility Management
Adrian Thompson	Vice President of Operations	Operations	Operational Strategy, Service Line Management
Marwan Chadouli	Assistant Chief Financial Officer	Finance	Financial Analysis, Revenue Cycle
Marc Guillemette	Vice President of Mission/Catholic Identity	Mission	Catholic Healthcare Ethics, Mission Integration
Jennifer Torosian	Assistant Chief Nursing Officer	Nursing	Nursing Leadership, Clinical Operations
Jessica Arvanitis	Ethics and Compliance Officer	Compliance	Healthcare Compliance, Risk Management
Ashley Conley	Vice President of Quality	Quality	Quality Improvement, Patient Safety
Lu Mulla	Vice President of Cardiovascular Services	Cardiovascular	Cardiac Care, Service Line Development

Average Salary

Department	Service/Procedure	Average Cost
Cardiology	Cardiac Stress Test	$1,200 - $2,500
Cardiology	Coronary Angioplasty	$28,000 - $40,000
Cardiology	Echocardiogram	$1,000 - $2,000
Oncology	Chemotherapy (per session)	$5,000 - $10,000
Oncology	Radiation Therapy (per session)	$2,000 - $5,000
Neurology	MRI Brain Scan	$1,500 - $3,000
Neurology	EEG	$200 - $700
Orthopedics	Total Knee Replacement	$30,000 - $50,000
Orthopedics	Arthroscopic Surgery	$5,000 - $15,000
Outpatient	Primary Care Visit	$150 - $300
Outpatient	Specialist Consultation	$200 - $500

Support Programs for Patients

Department	Program/Service
Financial Services	Charity care policy for low-income patients
Financial Services	Financial assistance application process
Health Care for the Homeless	Primary care, mental health, addiction counseling for homeless
Home Care	Home health services
Palliative Care	Symptom management and support for serious illnesses
Parish Nurse Program	Health education and screenings in community
Social Services	Assistance with food stamps, Medicaid applications
Support Groups	ICU survivors, ostomy support groups

Payment Plans

Payment Plan Option	Details
In-house payment plans	0% interest, flexible terms up to 24 months
Financial assistance	Available for patients at 0-250% of Federal Poverty Level
Expanded assistance	For balances over $1,500 and income 201-400% of Federal Poverty Level
Uninsured discounts	Discounts offered to self-pay patients
Third-party financing	Options like CareCredit available for some procedures

Accepted Insurance Companies

Aetna

Ambetter

Cigna

Harvard Pilgrim Health Care

Medicaid

Medicare

MVP

Tufts Health Plan

United Healthcare

Cost Consulting

Department	Financial Counseling Services
Financial Assistance	- Financial counselors available - Assistance identifying aid programs - Help completing financial assistance applications - Sliding scale discounts up to 100% based on income - Discounts for uninsured patients
Patient Financial Services	- Cost estimates for scheduled services - Payment plan options - Information on billing process - Online bill pay available
Patient Access	- Insurance verification - Explanation of insurance benefits - Information on out-of-pocket costs

Hospital for patients with disabilities or special needs

Accommodation	Details
Accessibility	Wheelchair accessible facilities
Assistive Devices	Free delivery of medications to hospital room or home
Communication Aids	TDD/TTY for the Deaf and Hard of Hearing, Qualified interpreters, Written information in other languages, Large print, Accessible electronic formats
Service Animals	Allowed in most areas of the facility
Staff Training	Commitment to diversity, equity, and inclusion in patient care
Priority Services	Patient liaison available for concerns or complaints
Other	Free shuttle service, Valet parking available

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual follow-up visits - Online heart health education resources
Emergency	- Online ER wait times - Virtual triage system
General Medicine	- Telemedicine appointments - Patient portal for messaging providers - Online prescription refills
Oncology	- Remote symptom monitoring - Virtual support groups - Online chemotherapy education
Orthopedics	- Virtual Physical Therapy sessions - Online joint replacement education - Remote rehabilitation monitoring
Pediatrics	- Virtual well-child visits - Online developmental milestone tracking - Telemedicine sick visits
Radiology	- Online imaging results portal - Virtual radiology consultations
Women´s Health	- Virtual prenatal visits - Online breastfeeding support - Remote fetal monitoring

Collaborations / Educational Programs

Department	Program Details
Cardiology	Inpatient cardiology service rotations, outpatient clinic experience, weekly cardiology didactics
Emergency Medicine	ED rotations, trauma experience, weekly academics and skills labs
Family Medicine	Outpatient clinic, inpatient service, obstetrics, procedures, specialty clinics
Ophthalmology	Rotations in acute care, trauma, general Ophthalmology, subspecialties; weekly academics
Orthopedic Surgery	OR experience, outpatient clinics, inpatient rounds, weekly conferences
Nuclear Medicine	Clinical rotations at Catholic Medical Center and Dartmouth-Hitchcock
General Education	Pre-op joint & spine surgery class, medical simulation facility, didactic seminars

Collaborative Research Projects

Department	Research Projects
Cardiology	- CardioMEMS HF System clinical trial for heart failure monitoring - PREDICT-RT trial for high-risk prostate cancer - Post-approval study for Watchman device - Shockwave IVL for complex coronary artery calcification - Aveir DR Leadless Pacemaker implant trial - Abbott Portico transcatheter aortic valve implants
Neurology	- Telestroke Ambulance Program development - MODERN study for bladder cancer treatment
Obstetrics	- Cuddling protocol for babies with Neonatal Abstinence Syndrome - Roots program for pregnant mothers with substance use disorders
Radiology	- Contrast-enhanced mammography implementation - Automated breast ultrasound (ABUS) adoption - SAVI SCOUT surgical technology for breast care
Surgery	- Robotic-assisted prostate surgery program - Laparoscopic spinal fusion techniques - Navigated spine surgery using O-arm technology - Minimally-invasive thoracic aortic disease treatment - Cryoanalgesia for post-cardiac surgery pain management

Professional Development Programs

Department	Affiliation/Program
Clinical Education	ApprenticeshipNH - PSR Apprenticeship Program
Education	Clinical Pastoral Education Program
Cardiology	New England Heart & Vascular Institute
Hospital Medicine	Dartmouth Health - Professional Service Agreements
Pulmonology	Dartmouth Health Pulmonary and Critical Care Medicine
Research	Roswell Park - Cancer Clinical Trials
Dental	Dental Residency Program
Rehabilitation	Physical Medicine and Rehabilitation Residency
Speech Pathology	Speech Pathology Clinical Externship

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	America´s 50 Best Hospitals for Cardiac Surgery	Healthgrades
General	DNV Accreditation	DNV Healthcare
Metabolic and Bariatric Surgery	Comprehensive Center Accreditation	Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP)
Stroke Care	Get With The Guidelines - Stroke Gold Plus	American Heart Association
Sleep Medicine	Accredited Facility	Intersocietal Accreditation Commission (IAC)

Internship and Observation Programs

Department	Opportunity
Allied Health	Student placement programs
Emergency Department	Clinical rotations
Laboratory	Volunteer opportunities
Medical Assistant	Apprenticeship program
Medical Education	Student placement programs
Nursing	Student nurse internship
Nursing	Clinical rotations
Patient Service Representative	Apprenticeship program
Various Departments	Job shadowing

Hospital Academic Awards and Achievements

Department	Award
Cardiac Care	America´s 50 Best Hospitals for Cardiac Surgery Award (Healthgrades, 2023)
Cardiac Care	Cardiac Surgery Excellence Award (Healthgrades)
Cardiac Care	Five-Star Rating for Coronary Bypass Surgery (Healthgrades)
Cardiac Care	Five-Star Rating for Valve Surgery (Healthgrades)
Gastroenterology	Five-Star Rating for Gastrointestinal Bleed Treatment (Healthgrades)
Hospital-wide	America´s Best-in-State Employers (Forbes, 2022, 2023)
Hospital-wide	Five-Star Quality Rating (Centers for Medicare & Medicaid Services, 2023)
Stroke Care	Get With The Guidelines-Stroke Gold Plus Quality Achievement Award (American Heart Association/American Stroke Association)
Stroke Care	Stroke Elite Honor Roll (American Heart Association)
Stroke Care	Type 2 Diabetes Honor Roll (American Heart Association)

Hospital Specialization and Expertise Opportunit

Department	Residency/Training Program
Cardiology	New England Heart and Vascular Institute
Obstetrics & Gynecology	6-month rotation at Catholic Medical Center
Nursing	HCA Nurse Residency Program
Internal Medicine	Primary Care Access Line
Emergency Medicine	Emergency Department rotation
Hospital Medicine	24/7 hospitalist program

Hospital Residency and Assistantship Programs

Department	Residency/Training Program
Emergency Medicine	Emergency Medicine Residency
Cardiology	Cardiology Fellowship
Obstetrics & Gynecology	OB/GYN Residency (6 months at CMC)
Internal Medicine	Internal Medicine Residency
Nursing	New Graduate RN Nurse Residency Program

What are the activities of the hospital for patients without insurance?

Service/Support	Details
Financial Assistance Policy	Available for patients with income up to 300% of Federal Poverty Level
Charity Care	100% discount for patients with income up to 225% of Federal Poverty Level
Discounted Care	Sliding scale discounts of 25-75% for patients with income 226-300% of Federal Poverty Level
Payment Plans	Available for self-pay balances
Emergency Care	Provided regardless of ability to pay
Uninsured Discount	Discount similar to managed care rates for self-pay patients
Medicaid Screening	Assistance applying for Medicaid coverage
Insurance Marketplace Guidance	Information on obtaining coverage through Healthcare.gov
Financial Counseling	One-on-one assistance understanding bills and payment options

Hospital Research Collaborations

Department	Research Partner	Collaboration Details
Cardiology	Dartmouth Health	Collaborative research on cardiovascular diseases
Clinical Research	HCA Healthcare Research Institute	Participation in industry-sponsored clinical trials
Medical Education	New England College	Joint nursing education program
Nursing	Saint Anselm College	Collaborative simulation and training facility
Vaccine Research	International Vaccine Institute	Joint development of infectious disease vaccines

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Nursing	Nurse Mentorship Program for new nurses and Nurse Residents
Medical Education	Medi-Gators Mentorship Program for undergraduate and health professional students
Health Care for the Homeless	Mentorship for new staff in outreach medicine and homeless healthcare
Volunteer Services	Mentoring for new student volunteers aged 15-18
Graduate Medical Education	Structured mentoring program for residents and fellows
Human Resources	New employee orientation and onboarding mentorship

Catholic Medical Center Nearest Places

Hotels

0.3 km

4.5

TRU by Hilton Manchester Downtown

Free WiFi, Fitness center

0.5 km

4.3

Doubletree by Hilton Manchester Downtown

Restaurant, Bar, Fitness center

0.6 km

4.2

Hilton Garden Inn Manchester Downtown

Indoor pool, Restaurant, Free WiFi

0.8 km

La Quinta Inn & Suites by Wyndham Manchester

Free breakfast, Pet-friendly, Fitness center

0.9 km

3.9

Holiday Inn Manchester Airport

Free airport shuttle, Restaurant, Fitness center

1.0 km

4.1

Best Western Plus Executive Court Inn & Conference Center

Free breakfast, Indoor pool, Fitness center

Florists and Gift Shops

0 km

4.5

Violas & Roses Gift Shop

Hospital gift shop, fresh flowers, locally made gifts, treats

0.8 km

4.7

Jacques Flower Shop

Fresh flowers, plants, gifts, same-day delivery

0.9 km

4.8

Chalifour´s Flowers

Family-owned since 1940, fresh flowers, plants, gifts

1.0 km

4.6

Crystal Orchid Florist

Fresh flowers, arrangements, delivery

1.0 km

4.7

Heart & Hand Unique Gifts

Unique gifts, home decor, jewelry

1.0 km

4.5

Willow´s Florist

Fresh flowers, arrangements, plants, gifts

Food and Restaurant

0 km

3.8

West Side Grille

Cafeteria, American

0 km

3.5

Dunkin´

Coffee, Donuts

0.8 km

4.4

900 Degrees Neapolitan Pizzeria

Pizza, Italian

0.9 km

4.6

Hanover Street Chophouse

Steakhouse, Fine Dining

0.9 km

4.2

Ignite Bar & Grille

American, Bar

0.9 km

4.3

Hooked Seafood

Seafood

Pharmacies

0.1 km

3.8

Rite Aid Pharmacy

24-hour service, Drive-thru, Prescription delivery

0.5 km

3.9

CVS Pharmacy

24-hour service, Photo center, Minute Clinic

0.7 km

3.7

Walgreens Pharmacy

Drive-thru, Photo services, Immunizations

0.9 km

4.1

Hannaford Pharmacy

Grocery store, Prescription refills, Health screenings

1.0 km

Elliot Pharmacy at River´s Edge

Hospital pharmacy, Specialty medications, Compounding

1.0 km

4.5

Ken´s Pharmacy

Independent pharmacy, Personalized service, Home medical equipment

Taxi and Transportation

0.8 km

4.2

Queen City Taxi

Taxi service, Airport transfers

0.9 km

Manchester Taxi

24/7 taxi service, Local and long-distance trips

0.7 km

4.5

A & W Airport Service

Airport shuttle, Corporate transportation

On-demand

4.3

Uber

Ridesharing, Multiple vehicle options

On-demand

4.1

Lyft

Ridesharing, Shared rides

0.5 km

3.8

Manchester Transit Authority

Public bus service, Accessible transportation

ATMs and Banks

0.2 km

4.3

St. Mary´s Bank

ATM, Full-service banking

0.3 km

3.8

Citizens Bank

ATM, Full-service banking

0.8 km

3.5

Bank of America ATM

ATM

0.9 km

3.7

M&T Bank

ATM, Full-service banking

0.9 km

4.5

Bangor Savings Bank

ATM, Full-service banking

1.0 km

4.6

Members First Credit Union

ATM, Full-service banking

Parking Lots

0.1 km

4.3

Catholic Medical Center Parking Garage

Free parking, Valet service, Handicap accessible

0.3 km

McGregor Street Parking Lot

Public parking, Metered spaces

0.9 km

4.1

Victory Parking Garage

24/7 access, Covered parking, Security cameras

Shopping Malls

0.9 km

4.2

Mall of New Hampshire

Macy´s, JCPenney, Best Buy, 125 specialty stores, 4 full-service restaurants, Food Court

0.8 km

4.3

South Willow Plaza

Target, Staples, Petco, Dollar Tree

0.7 km

4.1

TJ Maxx Plaza

TJ Maxx, HomeGoods, Michaels, Five Below

Stationery and Copying Services

0.7 km

4.8

Sir Speedy Printing & Copy Center

Digital Printing & Copying, Graphic Design, Marketing and Advertising Concepts, Direct Mail Services, Finishing and Binding

0.9 km

4.9

AlphaGraphics

Digital, Offset, and Large Format Printing, Marketing Services, Graphic Design

1.0 km

4.9

Colonial Printing

Offset Printing, Digital Printing, Wide-Format Printing, Graphic Design, Finishing, Mailing Services

Car Rental

0.8 km

4.4

Enterprise Rent-A-Car

Wide selection of vehicles, Pick-up service available

0.9 km

4.1

Avis Car Rental

Various car types, Airport pick-up available

0.9 km

Budget Car Rental

Affordable rates, Online reservations

Patient Experiences

✅ Summary of Positive Reviews

Patients commend Catholic Medical Center for its professional, friendly, and thorough staff, particularly highlighting the team on floor C200. They appreciate the care and attention received, noting the dedication and compassion seen throughout their stay. The hospital is recommended for its exemplary service and ability to make patients feel like family.

❌ Summary of Negative Reviews

Negative reviews highlight issues with communication and misdiagnosis, long wait times in the emergency room, and concerns about staff competence and cleanliness. Some patients felt neglected, citing experiences where crucial medical concerns were overlooked or improperly addressed. Past cases of malpractice and personal accounts of unsatisfactory treatment further underscore dissatisfaction with the hospital.

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 8:00 AM - 5:00 PM

Diagnostic Imaging

Monday - Friday: 7:00 AM - 8:00 PM, Saturday: 7:00 AM - 7:00 PM, Sunday: 7:00 AM - 7:00 PM (X-ray only)

Laboratory Services

Monday - Friday: 6:00 AM - 6:00 PM, Saturday: 6:30 AM - 12:00 PM

Urgent Care

Monday - Friday: 8:00 AM - 8:00 PM, Saturday - Sunday: 8:00 AM - 5:00 PM

Department Phones

Department	Phone
Emergency Department	(603) 663-6478
Laboratory (Main Lab)	(603) 663-8031
Main Hospital	(603) 668-3545
Toll-Free	(800) 437-9666
TDD/TTY for the Deaf and Hard of Hearing	(603) 644-2595

Language and Translation Services

English
Spanish
German
American Sign Language

Catholic Medical Center

NPI Number : 1528150273

100 McGregor St, Manchester, NH 03102

(603) 668-3545

www.catholicmedicalcenter.org

Appointment Information

Visiting Hours

Important Doctors

Dr. Khaled D Algarni

Dr. Maria Theresa G Basco

Dr. Andrew Feo

Dr. Jeanne-Marie M Maher

Dr. Mark Abel

Dr. Wesley Ablemona

Dr. Anas Abu-Hannoun

Dr. Jeffrey Adler

Dr. Uri Ahn

Dr. Robert Heaps

Catholic Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Catholic Medical Center Nearest Places

Hotels

TRU by Hilton Manchester Downtown

Doubletree by Hilton Manchester Downtown

Hilton Garden Inn Manchester Downtown

La Quinta Inn & Suites by Wyndham Manchester

Holiday Inn Manchester Airport

Best Western Plus Executive Court Inn & Conference Center

Florists and Gift Shops

Violas & Roses Gift Shop

Jacques Flower Shop

Chalifour´s Flowers

Crystal Orchid Florist

Heart & Hand Unique Gifts

Willow´s Florist

Food and Restaurant

West Side Grille

Dunkin´

900 Degrees Neapolitan Pizzeria

Hanover Street Chophouse

Ignite Bar & Grille

Hooked Seafood

Pharmacies

Rite Aid Pharmacy

CVS Pharmacy

Walgreens Pharmacy

Hannaford Pharmacy

Elliot Pharmacy at River´s Edge

Ken´s Pharmacy

Taxi and Transportation

Queen City Taxi

Manchester Taxi

A & W Airport Service

Uber

Lyft

Manchester Transit Authority

ATMs and Banks

St. Mary´s Bank

Citizens Bank

Bank of America ATM

M&T Bank

Bangor Savings Bank