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Vermont Psychiatric Care Hospital

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The Vermont Psychiatric Care Hospital, established in 2014, is a 25-bed acute psychiatric care facility located in Berlin, Vermont. It specializes in involuntary mental health treatment and has received recognition for its interior design, winning awards from the International Academy of Design and Health. The hospital focuses on providing recovery-oriented psychiatric care in a state-of-the-art environment.

NPI Number : 1215017678

350 Fisher Rd, Berlin, VT 05602

(802) 828-3300

mentalhealth.vermont.gov

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Departments

Appointment Information

Department	Appointment Options
Psychiatry	- Phone: (802) 828-3300 - No online scheduling mentioned - No walk-in availability mentioned - Same-day appointments not specified
Child & Adolescent Psychiatry	- Phone: (802) 828-3300 - No online scheduling mentioned - No walk-in availability mentioned - Same-day appointments not specified

Visiting Hours

Department	Visitation Information
Advance Scheduling	All visits must be scheduled in advance with a member of the patient´s treatment team
ID Requirements	Visitors must show government-issued ID
Hours	Monday-Friday: 4:30-6:30pm, Weekends/Holidays: 3:30-6:30pm
Minors	Visitors under 18 must be pre-approved and accompanied by an adult
Phone Scheduling	Call (802) 828-3300 to schedule a visit
Video Visits	Not available
Walk-In Visits	Not permitted

Important Doctors

Vermont Psychiatric Care Hospital Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Wendy Shapiro	Chief Executive Officer	Administration	Strategic planning, operations management, patient rights, recovery-oriented care
Emily Hawes	Commissioner	Department of Mental Health	Mental health policy, equitable treatment services, system of care development
Maxine Dudek	Psychiatrist	Medical	Psychiatric care, medication management
Samuel Evenson	Psychiatrist	Medical	Psychiatric care, medication management
Patricia Fintak	Psychiatrist	Medical	Psychiatric care, medication management
David Harari	Psychiatrist	Medical	Psychiatric care, medication management
Daniel Lecours	Psychiatrist	Medical	Psychiatric care, medication management
John Malloy Jr	Psychiatrist	Medical	Psychiatric care, medication management
Duane Natvig	Emergency Medicine Physician	Emergency	Emergency psychiatric care
Sara Pawlowski	Child & Adolescent Psychiatrist	Medical	Child and adolescent psychiatric care

Average Salary

Department	Service	Average Cost	Notes
Inpatient Psychiatric Care	Daily rate	$2,669	Includes room, board, nursing care
Outpatient Services	Initial psychiatric evaluation	$350	60-90 minute appointment
Outpatient Services	Medication management	$150	15-30 minute follow-up
Outpatient Services	Individual therapy session	$200	50-60 minute session
Outpatient Services	Group therapy session	$75	90 minute session
Emergency Services	Psychiatric emergency evaluation	$500	Available 24/7
Diagnostic Services	Psychological testing	$1,500	Multi-day assessment
Electroconvulsive Therapy	ECT treatment	$800	Per session

Support Programs for Patients

Program	Description
Financial Assistance	Free care for incomes under 300% FPL; Discounted care for incomes up to 500% FPL
Health Assistance Program	Free prescriptions, eyeglasses, medical equipment for eligible low/middle-income families
Green Mountain Care	State programs like Dr. Dynasaur and Medicaid for low-income Vermonters
Community Support Program	Care management, counseling, employment services, housing assistance for adults with mental illness
Eldercare Program	In-home mental health treatment for homebound seniors 60+
Living Skills Support	Help with budgeting, cooking, shopping, socializing for more independent living
Peer Support Services	Community-based mental health recovery support
Housing Services	Assistance finding and maintaining appropriate housing

Payment Plans

Payment Plan	Details
Interest-Free Budget Payments	Set up payments over time to pay bill
Reduced Minimum Monthly Payments	Available if approved for financial assistance
Sliding Scale Discounts	Based on income and Federal Poverty Level
Free Care	For incomes under 250% of Federal Poverty Level
75% Discount	For incomes under 400% of Federal Poverty Level
Financial Assistance Program	For those unable to pay for emergency/necessary care

Accepted Insurance Companies

Medicaid

Medicare

Cost Consulting

Department	Financial Services
Financial Counseling	- Assistance understanding medical bills - Help working with insurance companies - Payment plan options - Application assistance for financial aid programs - Information on community resources for financial support
Patient Financial Services	- Guidance on treatment costs before care begins - Information on available financial assistance options - Help applying for Medicaid and other government programs - Sliding scale discounts based on income and family size
Social Work	- Connection to community resources for financial needs - Assistance accessing prescription drug assistance programs - Help obtaining medical equipment and supplies

Hospital for patients with disabilities or special needs

Accommodation Type	Details
Physical Accessibility	- Wheelchair accessible facility - Accessible patient rooms and bathrooms - Outdoor spaces designed for accessibility
Assistive Devices	- Augmentative communication devices available - Hearing aids and personal FM units - Mobility aids like wheelchairs and scooters
Communication Aids	- Talking computers - iPads - Communication boards
Priority Services	- Immediate help available - Flexible and responsive care approach
Staff Training	- Multidisciplinary staff trained in dialogic practice - Staff trained to support empowerment and recovery

Digital Health Services

Department	Digital Health Service
Behavioral Health	- Online therapy sessions - Virtual psychiatry consultations - Mood tracking mobile app
Emergency Services	- 24/7 telepsychiatry for emergency departments - Crisis text line
Inpatient Care	- Electronic health records - Secure messaging with care team - Virtual family visits
Outpatient Services	- Online appointment scheduling - Remote medication management - Telehealth follow-up visits
Patient Portal	- Access to medical records - Prescription refill requests - Secure messaging with providers
Remote Monitoring	- Wearable devices for vital signs - Medication adherence tracking - Sleep pattern monitoring

Collaborations / Educational Programs

Department	Educational Programs
Psychiatry	- Acute inpatient psychiatric care rotations - Outpatient clinic experiences - Weekly didactic seminars - Case conferences - Grand rounds
Child & Adolescent Psychiatry	- Inpatient unit rotations (ages 6-18) - Outpatient evaluations and follow-ups - Family therapy training
Addiction Medicine	- Substance use disorder treatment rotations - Medication-assisted treatment training
Consultation-Liaison Psychiatry	- Rotations on medical/surgical units - Emergency department consultations
Research	- Opportunities to participate in ongoing studies - Journal clubs

Collaborative Research Projects

Department	Research Projects
Neuroscience	- Neuroimaging studies on psychiatric disorders - Animal studies on brain function - Development of novel therapeutic interventions
Substance Use	- Clinical trials on new addiction treatments - Studies on substance use disorders - Personalized implementation of existing treatments
Child Psychiatry	- Research on child wellness and psychopathology - Studies on autism and ADHD in children - Development of interventions for at-risk youth
Public Psychiatry	- Health services research - Studies on improving mental health care access - Development of community-based treatment models
Clinical Trials	- Trials on new psychiatric medications - Studies testing psychotherapy approaches - Device trials for treatment-resistant conditions

Professional Development Programs

Department	Affiliation	Professional Development Programs
Psychiatry	American Psychiatric Association	Annual Conference, Online CME Courses
Education	University of Vermont Health Network	Residency Programs, Medical Student Rotations
Mental Health	National Alliance on Mental Illness Vermont	Family-to-Family Education Program, Provider Education Program
Nursing	American Psychiatric Nurses Association	Psychiatric-Mental Health Nursing Certification Review Course
Social Work	National Association of Social Workers Vermont Chapter	Clinical Supervision Certificate Program, Ethics Workshops
Telemedicine	American Telemedicine Association	Telemental Health Certificate Program

Certification and Accreditation Programs

Department	Certification	Accreditation Body
Psychiatric Nursing	Psychiatric-Mental Health Nursing Certification	American Nurses Credentialing Center (ANCC)
Medical Services	Board Certification in Psychiatry	American Board of Psychiatry and Neurology (ABPN)
Pharmacy	Board Certified Psychiatric Pharmacist (BCPP)	Board of Pharmacy Specialties (BPS)
Social Work	Clinical Social Work Certification	National Association of Social Workers (NASW)

Internship and Observation Programs

Department	Opportunity
Mental Health	Clinical rotations for medical students
Nursing	Clinical placements for nursing students
Psychology	Practicum placements for psychology graduate students
Social Work	Internships for social work students

Hospital Academic Awards and Achievements

Department	Award
Design	Interior Design Project, Overall Winner, Design & Health International Academy Awards, 2015
Design	Mental Health Project, Finalist, Design & Health International Academy Awards, 2015
Design	World Architecture News (WAN) Healthcare Awards Shortlist, 2015
Design	Merit Award, American Institute of Architects, Eastern New York Chapter, 2014
Mental Health	Mental Health Project Award, 11th Design & Health World Congress

Hospital Specialization and Expertise Opportunit

Department	Training Program
Psychiatry	4-year ACGME Accredited Residency
Child & Adolescent Psychiatry	2-year Fellowship
Addiction Psychiatry	1-year Fellowship
Consultation-Liaison Psychiatry	1-year Fellowship
Community Psychiatry	Clinical Rotations
Psychiatric Research	Research Opportunities

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Psychiatry	Residency
Child & Adolescent Psychiatry	Fellowship
General Practice	Residency
Internal Medicine	Residency
Neurology	Residency

What are the activities of the hospital for patients without insurance?

Department/Service	Support Options for Uninsured Patients
Admissions	- Financial assistance application available - Payment plans offered - Emergency Care provided regardless of ability to pay
Billing	- Discounted care for eligible patients - Assistance applying for Medicaid/Medicare - Information on Vermont Health Connect insurance options
Emergency Department	- Treatment provided regardless of insurance status - Financial counseling available
Inpatient Services	- Financial assistance for medically necessary care - Sliding scale discounts based on income
Outpatient Services	- Discounted fees for eligible patients - Payment plans available
Pharmacy	- Prescription assistance programs - Information on low-cost medication options
Social Services	- Help applying for state/federal assistance programs - Referrals to community resources

Hospital Research Collaborations

Department	Research Partner	Collaboration Details
Psychiatry	University of Vermont College of Medicine	Public-academic liaison for psychiatric services research
Clinical Trials	University of Vermont Medical Center	Collaborative clinical trials for new psychiatric treatments
Education	University of Vermont Department of Psychiatry	Training site for psychiatry residents and medical students
Public Health	Vermont Department of Mental Health	Policy-relevant mental health services research

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
General	Treatment teams composed of psychiatrist, nurse, social worker, psychologist, recovery specialist, mental health specialists
Mental Health	MENTOR Vermont´s Youth Well-Being Program providing counseling and coaching to adult mentors
Nursing	Peer mentoring-network initiative for psychiatric advanced practice nurses
Psychiatry	Structured mentoring program for clinically oriented physicians
Residency/Fellowship	Cross-discipline GME mentoring program across 16 residency and fellowship programs
Youth Services	HERO Mentoring Program pairing high school students with medical student mentors

Vermont Psychiatric Care Hospital Nearest Places

Hotels

0.9 km

4.3

Comfort Inn & Suites Montpelier-Berlin

Free breakfast, Free WiFi, Indoor pool, Fitness center

0.8 km

4.1

Hilltop Inn of Vermont

Free breakfast, Free WiFi, Outdoor pool, Pet-friendly

1.0 km

3.8

Econo Lodge Montpelier I-89

Free breakfast, Free WiFi, Pet-friendly

Florists and Gift Shops

0.8 km

4.7

Emslie The Florist & Gifts

Local flower delivery, wide selection

0.1 km

4.2

Central Vermont Medical Center Gift Shop

Hospital gift shop, cards, flowers

0.9 km

Shaw´s Floral

Supermarket florist, fresh bouquets

Food and Restaurant

0.5 km

4.5

Wayside Restaurant, Bakery & Creamery

American, Bakery, Diner

0.8 km

3.9

McDonald´s

Fast Food, Burgers

0.9 km

Subway

Sandwiches, Fast Food

1.0 km

4.1

Dunkin´

Coffee, Donuts, Breakfast

1.0 km

Applebee´s Grill + Bar

American, Bar, Grill

1.0 km

3.8

Pizza Hut

Pizza, Italian

Pharmacies

0.8 km

4.1

Shaw´s Pharmacy

Prescription refills, Flu shots, COVID-19 vaccines

0.9 km

4.3

Kinney Drugs

Prescription services, Immunizations, Health screenings

1.0 km

3.9

CVS Pharmacy

Prescription services, MinuteClinic, Photo services

Taxi and Transportation

0.5 km

4.2

Capital Cab & Car Service

24/7 taxi service, airport transfers

0.8 km

3.9

Payless Taxi

Local rides, airport shuttles

0.9 km

4.5

Rides At Your Service

On-demand rides, medical transportation

1.0 km

4.1

Central VT Green Cab

Eco-friendly vehicles, local and long-distance trips

1.0 km

3.8

Montpelier Taxi

Airport transfers, local rides

1.0 km

Berlin Town Shuttle

Fixed-route service, wheelchair accessible

ATMs and Banks

0.5 km

4.5

VSECU Berlin Branch

Full-service branch, ATM

0.3 km

4.2

Central Vermont Medical Center Credit Union

Credit union services, ATM

0.8 km

Northfield Savings Bank ATM

24/7 ATM

0.9 km

3.8

M&T Bank ATM

24/7 ATM

0.7 km

4.3

NorthCountry Federal Credit Union Berlin Branch

Full-service branch, ATM, Drive-up

1.0 km

3.9

Community National Bank ATM

24/7 ATM

Parking Lots

0 km

Vermont Psychiatric Care Hospital Visitor Parking

Free parking, Designated visitor spaces

0.5 km

Central Vermont Medical Center Parking

Free parking, Large lot

0.8 km

Berlin Mall Parking

Free parking, Large lot, Shopping center

Shopping Malls

0.8 km

4.1

Berlin Mall

Walmart, JC Penney, Bath & Body Works, Maurices

0.9 km

Central Vermont Shopping Center

Price Chopper, Dollar Tree, Subway

1.0 km

3.8

Ames Plaza

Rite Aid, Dunkin´ Donuts

Stationery and Copying Services

0.8 km

4.7

The Drawing Board Print Shop

Printing services, art supplies, picture framing

0.9 km

4.8

Leahy Press

Commercial printing, business stationery, newsletters, magazines

1.0 km

4.6

The Print & Mailing Center

Printing, mailing services, variable data output, bindery work

Car Rental

0.8 km

4.2

Enterprise Rent-A-Car

Economy, Compact, Full-size cars, SUVs

0.9 km

4.5

802 Toyota Rental

Toyota cars, trucks, hybrids

1.0 km

4.3

Berlin City Kia Rentals

Kia models, economy to full-size

Patient Experiences

✅ Summary of Positive Reviews

The Vermont Psychiatric Care Hospital receives praise for its excellent service and affordability. Reviewers appreciate the quality of care provided, noting that the services are great for the cost. The facility and staff have earned accolades for their dedication and support.

❌ Summary of Negative Reviews

Criticism is directed towards the hospital´s patient care and transparency. Some reviews describe a negative experience characterized by unreliable support and management. Concerns about misleading practices and the lack of effective communication between the staff and patients have been highlighted.

Working Hours

Main Hospital

24 hours a day, 7 days a week

Emergency Department

24 hours a day, 7 days a week

Laboratory Services

Monday - Friday: 6am - 5pm

Diagnostic Imaging

Monday - Friday: 7am - 8:30pm

Visiting Hours

Weekdays: 3pm-4pm, 6pm-8pm; Weekends/Holidays: 10am-11am, 1pm-4pm, 6pm-8pm

Department Phones

Department	Phone
Main Hospital	802-828-3300
Unit A (Snowflake)	802-828-2076
Unit B (Maple Leaf)	802-828-2055
Unit C (Monarch)	802-828-2391
Unit D (Red Clover)	802-828-2403

Language and Translation Services

English
French
Spanish
Chinese
Vietnamese
Nepali
Serbo-Croatian
German
Italian
Arabic
Russian
Tagalog
Portuguese
Japanese
Thai

Vermont Psychiatric Care Hospital

NPI Number : 1215017678

350 Fisher Rd, Berlin, VT 05602

(802) 828-3300

mentalhealth.vermont.gov

Departments

Appointment Information

Visiting Hours

Important Doctors

Dr. Maxine Dudek

Dr. Samuel Evenson

Dr. Patricia Fintak

Dr. David Harari

Dr. Daniel Lecours

Dr. John Malloy Jr

Dr. Duane Natvig

Dr. Sara Pawlowski

Vermont Psychiatric Care Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Vermont Psychiatric Care Hospital Nearest Places

Hotels

Comfort Inn & Suites Montpelier-Berlin

Hilltop Inn of Vermont

Econo Lodge Montpelier I-89

Florists and Gift Shops

Emslie The Florist & Gifts

Central Vermont Medical Center Gift Shop

Shaw´s Floral

Food and Restaurant

Wayside Restaurant, Bakery & Creamery

McDonald´s

Subway

Dunkin´

Applebee´s Grill + Bar

Pizza Hut

Pharmacies

Shaw´s Pharmacy

Kinney Drugs

CVS Pharmacy

Taxi and Transportation

Capital Cab & Car Service

Payless Taxi

Rides At Your Service

Central VT Green Cab

Montpelier Taxi

Berlin Town Shuttle

ATMs and Banks

VSECU Berlin Branch

Central Vermont Medical Center Credit Union

Northfield Savings Bank ATM

M&T Bank ATM

NorthCountry Federal Credit Union Berlin Branch

Community National Bank ATM

Parking Lots

Vermont Psychiatric Care Hospital Visitor Parking

Central Vermont Medical Center Parking

Berlin Mall Parking

Shopping Malls

Berlin Mall

Central Vermont Shopping Center

Ames Plaza

Stationery and Copying Services