✅ Summary of Positive Reviews
Patients and their families have expressed high satisfaction with UT Southwestern Medical Center, highlighting the exceptional care provided by doctors, nurses, and staff across various departments. Reviews praised coordinated care teams, outstanding patient accommodation, and the ability to involve loved ones in the care process. The Neurology Department and specific providers such as Dr. Larry Meyers and Dr. David Fetzer received accolades for their compassionate, thorough, and calming approach, significantly easing patient anxiety and ensuring a high-quality healthcare experience.
❌ Summary of Negative Reviews
Some patients reported dissatisfaction primarily with ER management and scheduling issues at UT Southwestern Medical Center. Concerns included being kept in transitional ER rooms without adequate facilities, inconsistent staff responsiveness, and perceived unnecessary tests that could inflate insurance billing. Issues with appointment handling were also highlighted, particularly involving long travel to appointments with providers who could not fulfill patient needs due to legal limitations, resulting in feelings of time wasted and financial strain without receiving adequate medical assistance.