✅ Summary of Positive Reviews
Despite the negative experiences shared by some reviewers, there is a note of appreciation for the kind and effective care provided by the medical staff once they interacted with them. Reviewers mentioned that the nurse and doctor were able to resolve their medical issues efficiently, highlighting the competence of the medical team.
❌ Summary of Negative Reviews
Many reviews expressed frustration with the waiting room environment, citing unsanitary conditions, inadequate security, and long wait times without seeing a doctor. Patients also reported poor treatment by staff, particularly at reception and security, as well as issues with transparency and fairness in billing. Furthermore, there were concerns about value for money, with some patients experiencing significant discrepancies in billing compared to other hospitals.