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University of Maryland Medical Center

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The University of Maryland Medical Center, founded in 1823 as the Baltimore Infirmary, is a 789-bed teaching hospital in Baltimore. Recognized for excellence in cancer care, ear, nose and throat, and neonatology by U.S. News & World Report, it specializes in trauma, transplantation, cardiac care, and neurosciences. The hospital has received the prestigious Magnet designation for nursing excellence four consecutive times.

NPI Number : 1174660120

22 S Greene St, Baltimore, MD 21201

(410) 328-8667

www.umms.org

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Departments

General Surgery

Neurosurgery

Plastic Surgery

Podiatry

Urology

Vascular Surgery

Pediatric Specialty Clinic

Radiology

Cardiodiagnostics

Center for Advanced Fetal Care

Orthopedic and Hand Center

Outpatient Pharmacy

Outpatient Physical Therapy

Pre-Admission Testing

Maryland Center for Eye Care

Maryland´s Women´s Center

Radiation Oncology

Tinnitus & Hyperacusis Center

University Imaging Center

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
Cardiology	Available	800-492-5538	Limited	Available
Emergency	Not Available	410-328-8667	Available	Available
Family Medicine	Available	800-492-5538	Limited	Available
Neurology	Available	800-492-5538	Not Available	Limited
Radiology	Available	410-328-3225	Not Available	Available
Urgent Care	Available	667-214-2100	Available	Available

Visiting Hours

Department	Visiting Hours	Online Scheduling	Phone Scheduling	Walk-In Visits	Same-Day Visits
Emergency	24/7	No	No	Yes	Yes
General Inpatient	8am - 9pm daily	No	No	Yes	Yes
Obstetrics	24/7	No	No	Yes	Yes
Outpatient	Varies by clinic	Yes	Yes	No	Limited
Pediatrics	24/7 for parents/guardians	No	No	Yes	Yes

University of Maryland Medical Center Information

Management and Leadership Team

Name	Title	Areas of Expertise/Responsibilities
Bert W. O´Malley Jr., MD	President and Chief Executive Officer	Oversees UMMC Downtown and Midtown campuses, Skull base surgery, Robotic surgery, Head and neck cancer
Dana D. Farrakhan	Senior Vice-President, Strategy, Community & Business Development	Business development, Community partnerships, Strategic planning
Keith D. Persinger	Executive Vice-President & Chief Operating Officer	Daily operations, Operational efficiency
Leonard Taylor	Senior Vice-President, Operations & Support Services	Facilities management, Support services
Lisa C. Rowen, D.N.Sc., R.N.	Senior Vice-President & Chief Nursing Officer	Nursing operations, Patient care quality
Michael Wertz	Senior Director, Managed Care Contracting	Insurance contracts, Managed care relationships
Michelle A. Gourdine, M.D.	Senior Vice-President & Interim Chief Medical Officer	Clinical operations, Medical staff oversight
Scott Tinsley-Hall	Director, Quality Improvement	Quality metrics, Performance improvement
Susan Hussey	Senior Vice-President, Human Resources	Workforce management, Employee relations
Terry R. Whalen	Vice-President, Financial Reporting & Decision Support	Financial analysis, Budgeting

Average Salary

Department	Service/Procedure	Average Cost	Notes
Cardiology	Initial Consultation	$250 - $500	Varies based on specialist
Cardiology	Echocardiogram	$1,000 - $2,000	Depending on complexity
Cardiology	Angioplasty	$20,000 - $40,000	Varies based on number of stents
Oncology	Initial Consultation	$300 - $600	Varies based on specialist
Oncology	Chemotherapy Session	$1,000 - $5,000	Per session, varies by drug regimen
Oncology	Radiation Therapy	$10,000 - $50,000	Full course of treatment
Neurology	Initial Consultation	$300 - $600	Varies based on specialist
Neurology	MRI Brain Scan	$1,500 - $3,000	With and without contrast
Neurology	EEG	$200 - $700	Depending on duration
Orthopedics	Initial Consultation	$200 - $400	Varies based on specialist
Orthopedics	Joint Replacement Surgery	$30,000 - $50,000	Varies by joint and complexity
Orthopedics	Physical Therapy Session	$100 - $300	Per session
Outpatient Services	Routine Blood Tests	$100 - $1,000	Varies based on tests ordered
Outpatient Services	X-Ray	$200 - $500	Per area examined
Outpatient Services	CT Scan	$500 - $2,000	Varies by body part and contrast use

Support Programs for Patients

Department	Program/Service
Financial Assistance	Financial Assistance Program for low-income patients
Home Care	Home health services
In-Home Aides	In-Home Aides Services Program
Palliative Care	Palliative care services
Social Work	Comprehensive clinical social work services

Payment Plans

Here is the information on payment plans available at University of Maryland Medical Center presented as a Bootstrap responsive table:

Payment Plan Option	Details
Monthly Payment Plan	Payments spread over several months, interest-free
Income-Based Plan	Monthly payments limited to 5% of patient´s gross monthly income
Extended Payment Plan	Payment duration based on patient´s annual gross income
Interest-Free Period	No interest charged for first 180 days after first payment due
Flexible Terms	Payment amount and schedule can be adjusted based on financial circumstances
Prior Balance Plan	Interest-free plan for prior term balances of $250 or more

Cost Consulting

Department	Financial Counseling Services
Financial Aid Office	- Assistance understanding financial aid process - One-on-one counseling - Help with FAFSA application - Explanation of aid packages and disbursements
Financial Planning	- Budget counseling - Access to budgeting tools - Expert-led financial wellness workshops and events - Weekly financial wellness newsletter
Patient Financial Services	- Information on hospital charges and pricing - Assistance applying for financial aid programs - Help understanding medical bills - Guidance on payment options
Financial Assistance Program	- Evaluation for free or discounted care based on income - Help applying for Medicaid or other coverage - Information on eligibility criteria

Hospital for patients with disabilities or special needs

Department	Accommodations
Accessibility	- Accessible parking in most lots - All transit buses equipped with ADA seating and wheelchair ramps - Accessible campus routes shown on interactive map
Assistive Devices	- Assistive listening devices available for loan - Cochlear implants and hearing aids - Digital hearing aids and perceptual training
Communication Aids	- Sign language interpreters - Real-time transcription - Post-production captioning - Captioned telephones
Physical Therapy	- Accessible locations with valet/street parking - Services for patients 7 years old to adult
Staff Training	- Annual LGBTQ+ continuing medical education for all staff - Unconscious bias training for residents and faculty
Other Services	- Visual fire alarms in residence halls - Gender-affirming care - Electronic health records with fields for pronouns and gender identity

Digital Health Services

Here is a Bootstrap responsive table with an overview of the University of Maryland Medical Center´s digital health services, sorted alphabetically by department:

Department	Digital Health Services
Cardiology	- CardioMEMS remote heart pressure monitoring - Virtual visits for follow-ups and consultations - Remote ECG monitoring
Emergency Medicine	- Telemedicine triage - Virtual urgent care consultations
Family Medicine	- Video visits for primary care - Secure messaging with providers - Online prescription refills
Labor and Delivery	- NEST remote fetal monitoring center - Virtual prenatal check-ins
Mental Health	- Telepsychiatry appointments - Online therapy sessions - Mobile apps for mental health management
Oncology	- Virtual tumor board consultations - Remote symptom monitoring - Online support groups
Radiology	- Teleradiology for remote image interpretation - Online image sharing platform
Surgery	- Virtual pre-operative consultations - Remote post-operative follow-ups
System-wide	- MyChart patient portal - HealthyMe/MiSalud smartphone app - Remote patient monitoring for chronic conditions - Telemedicine appointments across specialties - AI-assisted diagnostics and care planning - Secure electronic health records access - Online bill pay and insurance management

Collaborations / Educational Programs

Department	Educational Programs
Internal Medicine	- Core clerkship rotations - Residency program with 6+2 ambulatory model - Inpatient, primary care, and global health tracks
Surgery	- 8-week core surgical clerkship - 4 weeks on general surgery service - 2 weeks at R Adams Cowley Shock Trauma Center - 2 weeks on surgical subspecialty
Emergency Medicine	- Core clerkship rotations - Residency program with simulation training
Pediatrics	- Core clerkship rotations - Residency program
Neurology	- Core clerkship rotations - Residency program
Psychiatry	- Core clerkship rotations - Residency program
Obstetrics and Gynecology	- Core clerkship rotations - Residency program
Graduate Medical Education	- Residency and fellowship programs - Didactic lectures and conferences - Simulation training at MASTRI center

Collaborative Research Projects

Department	Research Project/Clinical Trial	Details
Cancer Research	GammaPod™ Development	Radiation treatment for early-stage breast cancer that reduces number of treatments and spares healthy tissue
Cardiology	CHROME Study	Cardiovascular disease risk outcomes after hepatitis C eradication in HIV patients
Genomics	Precision Medicine Initiative	Developing personalized treatments tailored to patient´s genetic profile
Neurosciences	Brain Acoustic Monitor (BAM) Testing	Noninvasive device to measure cerebral blood flow in traumatic brain injury patients
Pulmonary	Respiratory Protection Program	Developing and implementing improved respiratory protection protocols for healthcare workers
Stem Cell Research	CAR T-cell Therapy Development	Next-generation cellular immunotherapies for cancer treatment
Translational Research	Edward & Jennifer St. John Center	Collaboration between clinicians and engineers to develop medical devices and treatments
Virology	HOPE Study	Long-term study of hepatitis B and C patients to analyze viruses and immune system responses

Professional Development Programs

Department	Affiliations & Professional Development Programs
Administration	National Medical Association - Leadership development programs
Cardiology	American College of Cardiology - IMPACT Registry for quality improvement
Education	University of Maryland School of Medicine - Medical residency programs
Research	National Institutes of Health - Research grant opportunities
Nursing	American Nurses Association - Continuing education courses
Pharmacy	American Society of Health-System Pharmacists - Residency programs
Psychiatry	American Psychiatric Association - Professional development workshops
Surgery	American College of Surgeons - Surgical skills training programs

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Emergency Medicine	Comprehensive Stroke Center	Joint Commission
Cardiology	Cardiac Intervention Center	Maryland Institute for Emergency Medical Services Systems
Neonatology	Level IV NICU	American Academy of Pediatrics
Oncology	Comprehensive Cancer Center	National Cancer Institute
Neurosciences	Neurotrama Center	Maryland Institute for Emergency Medical Services Systems
Trauma	Level I Trauma Center	American College of Surgeons
Hyperbaric Medicine	Hyperbaric Medicine Center	Undersea and Hyperbaric Medical Society

Internship and Observation Programs

Here is the information presented as a Bootstrap responsive table, sorted alphabetically by department:

Department	Opportunity
Allied Health	Clinical/practicum opportunities for students in all allied health programs
Cancer Research	Nathan Schnaper Intern Program in Translational Cancer Research (NSIP) - 10-week summer internship
Information Technology	UMMS IS&T Internship - paid internship with in-office, hybrid, and remote options
Medical	University of Maryland Scholars Summer Research Program
Nursing	Clinical Nursing Intern positions
Nursing	Practicum to Practice (P3) program for senior nursing students
Nursing	Student Nurse positions for nursing students who have completed Fundamentals of Nursing
Pharmaceutical Sciences	8-week Summer Internship Program
Various	YouthWorks summer internship program for Baltimore City residents ages 16-21

Hospital Academic Awards and Achievements

Here is a Bootstrap responsive table listing the awards received by the University of Maryland Medical Center, sorted alphabetically by department:

Department	Award
Cancer Care	Named 2024 Best Cancer Hospital by U.S. News & World Report
Children´s Hospital	Ranked nationally in top 50 for neonatology by U.S. News & World Report 2024-2025
Critical Care	8 units earned Beacon Award for Excellence from American Association of Critical-Care Nurses
Ear, Nose & Throat	Nationally recognized for exceptional specialty care by U.S. News & World Report for 7 consecutive years
Hospital-wide	Magnet designation for nursing excellence for 4th consecutive time
Hospital-wide	Named Best Regional Hospital for Equitable Access by U.S. News & World Report in 2024
Stroke Care	Get With The Guidelines Target: Stroke Honor Roll Elite Gold Plus Quality Achievement Award from American Heart Association/American Stroke Association
Stroke Care	Advanced Certification as a Comprehensive Stroke Center from The Joint Commission

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Anesthesiology	Residency
Cardiology	Fellowship
Dermatology	Residency
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency
Neurological Surgery	Residency
Neurology	Residency
Obstetrics and Gynecology	Residency
Ophthalmology	Residency
Orthopaedic Surgery	Residency
Otorhinolaryngology	Residency
Pathology	Residency
Pediatrics	Residency
Pharmacy Practice	Residency
Psychiatry	Residency
Radiation Oncology	Residency
Radiology	Residency
Surgery	Residency

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship Program
Anesthesiology	Residency
Dentistry	Residency
Emergency Medicine	Residency, Combined EM/IM, Combined EM/Pediatrics
Family and Community Medicine	Residency
Internal Medicine	Residency
Neurological Surgery	Residency
Neurology	Residency
Obstetrics and Gynecology	Residency
Ophthalmology	Residency
Orthopaedic Surgery	Residency
Otorhinolaryngology	Residency
Pathology	Residency
Pediatrics	Residency
Pharmacy Practice	Residency
Radiation Oncology	Residency
Radiology	Residency
Surgery	Residency

What are the activities of the hospital for patients without insurance?

Department	Services/Support for Uninsured Patients
Emergency Department	- 24/7 emergency care regardless of ability to pay - Separate adult and pediatric ERs
Financial Assistance	- Financial assistance program for low-income patients - Eligibility screening for Medicaid and other programs - Payment plans available - Discounted care for qualifying patients
Patient Financial Services	- Financial counselors available Mon-Fri 8am-6pm - Help applying for financial assistance - Information on state/local assistance programs
Social Work	- Help applying for health insurance - Referrals to community resources
Billing	- Self-pay discounts - Online bill pay option

Hospital Research Collaborations

Department	Collaborating Institution/Center
Bioscience and Biotechnology	Institute for Bioscience and Biotechnology Research (IBBR)
Brain and Behavior	Brain and Behavior Institute (BBI), University of Maryland, College Park
Cardiology	Maryland Heart Center
Clinical and Translational Research	Institute for Clinical and Translational Research (ICTR), University of Maryland, Baltimore
Health Computing	University of Maryland 3-Institute for Health Computing (UM-3-IHC)
Medical Innovations in Extended Reality	Center for Medical Innovations in Extended Reality (MIXR)
Neuroscience	Maryland Psychiatric Research Center (MPRC)
Oncology	Marlene and Stewart Greenebaum Comprehensive Cancer Center
Shock Trauma	R Adams Cowley Shock Trauma Center
Translational Engineering and Medicine	Edward & Jennifer St. John Center for Translational Engineering and Medicine (CTEM)
Vaccinology	Center for Vaccine Development and Global Health
Virology	Institute of Human Virology

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Emergency Medicine	EMRA Student-Resident Mentorship Program
Family Medicine	Mentoring Program for family medicine students
Internal Medicine	- One-on-one mentorship with faculty member - Research mentoring by faculty and fellows - Semi-annual mentoring sessions with Program Director - Workshops on research design and fellowship applications
Internal Medicine-Pediatrics	- Paired with Med-Peds faculty mentor - Special interest mentors in career areas - Networking mentors for jobs/fellowships
Nursing	Nurse Mentorship Program for new nurses
Ophthalmology	Mentoring Program for junior faculty
Psychiatry	Department of Psychiatry Mentorship Program
School of Medicine	- One2One Mentorship Program for veterans/military - Diversity Mentorship Program for underrepresented minorities
School of Public Health	SPH Alumni Network Student and Alumni Mentor Program

University of Maryland Medical Center Nearest Places

Hotels

0.2 mi

4.3

Baltimore Marriott Inner Harbor at Camden Yards

Free Wi-Fi, Fitness center, Restaurant

0.5 mi

4.1

Lord Baltimore Hotel

Rooftop bar, Free Wi-Fi, Fitness center

0.3 mi

4.1

Hampton Inn Baltimore-Downtown-Convention Center

Free breakfast, Free Wi-Fi, Fitness center

0.4 mi

Hilton Baltimore Inner Harbor

Indoor pool, Fitness center, Restaurant

0.6 mi

SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor

Free breakfast, Free Wi-Fi, Fitness center

0.7 mi

Hotel Indigo Baltimore Downtown

Pet-friendly, Free Wi-Fi, Restaurant

Florists and Gift Shops

0.3 km

4.7

Baltimore Blossoms Studio

Fresh flower delivery, custom arrangements

0.5 km

4.5

The Flower Cart

Wide selection of bouquets, plants, and gifts

0.7 km

4.8

Fleurs d´Ave Floral Boutique

Same-day delivery, seasonal flowers

0.1 km

4.2

UMMC Gift Shop

Gifts, magazines, flowers, snacks

0.9 km

4.6

Flowers & Fancies

Hospital flower delivery, plants, gifts

1.0 km

4.4

Maher´s Florist

Same-day and express flower delivery

Food and Restaurant

0.1 miles

3.5

Subway

Sandwiches, Fast Food

0.1 miles

3.8

Au Bon Pain

Bakery, Cafe, Sandwiches

0.3 miles

3.4

The Yard

American, Contemporary

0.2 miles

4.5

Faidley´s Seafood

Seafood, American

0.2 miles

4.3

The Corner Bistro and Wine Bar

American, Bar, Pub

0.3 miles

4.3

Maiwand

Afghan, Middle Eastern

Pharmacies

0 km

4.1

UMMC Pharmacy at Weinberg

24-hour service, bedside prescription delivery, drug disposal

0.2 km

3.9

University Pharmacy

Prescription filling, OTC medications

0.8 km

3.8

UMMC Pharmacy at Midtown

Prescription filling, bedside delivery, drug disposal

0.5 km

3.5

Rite Aid Pharmacy

Prescription filling, OTC medications, health screenings

0.9 km

3.7

CVS Pharmacy

Prescription filling, MinuteClinic, photo services

0.7 km

3.6

Walgreens Pharmacy

Prescription filling, immunizations, health testing

Taxi and Transportation

0.2 km

4.2

Yellow Checker Cab

Taxi service, Airport transfers, Wheelchair accessible

0.3 km

Diamond Cab

Taxi service, Airport transfers

0.4 km

3.8

County Cab

Taxi service, Airport transfers

0.5 km

4.3

Uber

Ridesharing, UberX, UberXL, Uber Black

0.6 km

4.1

Lyft

Ridesharing, Standard, XL, Lux

0.8 km

4.5

Charm City Circulator

Free bus service, Multiple routes

ATMs and Banks

0.1 km

3.8

M&T Bank

Full service branch, 24-hour ATM

0.3 km

3.5

Bank of America ATM

24-hour ATM

0.5 km

3.7

PNC Bank

Full service branch, ATM

0.7 km

3.6

Wells Fargo ATM

24-hour ATM

0.8 km

4.1

SECU Credit Union

Full service branch, ATM

1.0 km

3.9

Bank of America Financial Center

Full service branch, ATM

Parking Lots

0.1 km

4.1

Plaza Garage

24/7 access, patient discount vouchers available

0.2 km

3.9

Medical Center Garage

Underground garage, patient discounts available

0.3 km

3.7

Baltimore Grand Garage

Public parking, near Medical Center

Shopping Malls

0.5 km

4.1

Lexington Market

Historic public market, fresh produce, prepared foods

0.2 km

3.8

University Plaza

University bookstore, dining options, convenience stores

0.9 km

4.2

Power Plant Live!

Entertainment complex, restaurants, bars, live music venues

Stationery and Copying Services

0.3 km

4.2

The UPS Store

Printing, copying, binding, laminating, custom stationery, business cards, invitations

0.6 km

Copies Plus

High-speed digital copying, color printing, scanning, binding, laminating

0.9 km

4.1

FedEx Office Print & Ship Center

Printing, copying, shipping, passport photos, custom banners, online printing services

Car Rental

0.8 km

4.3

Enterprise Rent-A-Car

Wide selection of vehicles, including economy cars, SUVs, and vans

0.9 km

4.1

Avis Car Rental

Luxury car rentals, SUVs, and economy options available

0.9 km

Budget Car Rental

Affordable rates, various vehicle sizes, and long-term rental options

Patient Experiences

✅ Summary of Positive Reviews

The University of Maryland Medical Center (UMMC) received high praise for its dedicated and skilled staff, excellent patient care, and attention to dietary needs. Reviewers highlighted the professionalism and compassion of doctors and nurses, as well as the outstanding service from the culinary team, especially praising individuals like Kasey in the food service department. Many patients and their families expressed gratitude for the staff´s ability to make difficult times more manageable and for going above and beyond to ensure comfort and satisfaction. The hospital´s ability to respond effectively to emergency situations was also noted as a significant positive experience.

❌ Summary of Negative Reviews

Negative feedback focused on long wait times in the emergency room and a lack of communication and responsiveness to patients with serious health concerns. Reviewers expressed frustration over inefficient handling of urgent situations, particularly concerning elderly patients with critical issues, leading to dissatisfaction with the level of care provided. The criticism highlighted the need for improved efficiency and communication to address patients´ needs promptly in emergency situations.