✅ Summary of Positive Reviews
The positive reviews highlight the exceptional care and professionalism experienced by patients at Saint Francis Hospital. Patients laud the staff for their kindness, efficiency, and compassion, particularly noting the outstanding service from specific nurses and doctors who went above and beyond to make their stay comfortable. Facilities such as the ER are praised for their efficient processes, and the overall atmosphere is described as cheerful and welcoming. Patients appreciate the attentive care, stress-free experiences, and personal touches like warm blankets and meals, which contributed to a positive hospital experience despite the medical challenges being faced.
❌ Summary of Negative Reviews
The negative review paints a concerning picture regarding the hospital’s coordination and quality of care. Complaints include mismanagement of medical orders and procedures, delayed tests, and lost records, which led to significant stress and dissatisfaction. The reviewer describes a serious disconnect among staff and a lack of communication, especially when critical care was needed for a complex medical condition. Such experiences result in strong recommendations to seek medical care elsewhere, citing the institution´s failure to provide reliable and competent care.