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Roper Hospital

4.1 (577)

Roper Hospital, located at 316 Calhoun St in Charleston, SC, was founded in 1856. The facility currently has 332 beds and is renowned for its cardiac care, stroke treatment, and joint replacement surgeries. Roper Hospital has received numerous accolades, including Healthgrades´ America´s 100 Best Hospitals award and recognition from The Leapfrog Group for patient safety and quality care.

NPI Number : 1649431529

316 Calhoun St, Charleston, SC 29401

(843) 724-2000

www.rsfh.com

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Departments

Ambulatory Surgery

Cardiac Catheterization Lab

Chemotherapy

Clinical Laboratory

Diagnostic Radiology

Emergency Department

MRI

Ophthalmic Surgery

Orthopedic Surgery

Occupational Therapy

Pharmacy

Physical Therapy

Respiratory Care

Speech Pathology

Appointment Information

Department	Appointment Options
General	- Online scheduling through MyChart patient portal - Phone scheduling: (843) 402-CARE (2273) - Walk-in appointments available at Express Care locations - Same-day appointments may be available
Imaging/Radiology	- Phone scheduling: (843) 402-5000 - Requires physician order
Primary Care	- Online scheduling through MyChart - Phone scheduling: (843) 402-CARE (2273)
Specialty Care	- Online scheduling for some specialties through MyChart - Phone scheduling: (843) 402-CARE (2273) - May require referral
Virtual Care	- On-demand 24/7 through MyChart - No appointment needed

Visiting Hours

Department	Visiting Hours	Online Visits	Phone Scheduling	Walk-In Visits	Same-Day Visits
General Inpatient	8 AM - 9 PM	Available	(843) 724-2000	Not allowed	Allowed
Intensive Care Unit	8 AM - 9 PM	Not available	(843) 724-2000	Not allowed	Allowed
Rehabilitation	4 PM - 9 PM	Not available	(843) 724-2000	Not allowed	Allowed

Important Doctors

Roper Hospital Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Joseph DeLeon	President and CEO	Executive Leadership	Hospital operations, finance, strategic planning
Megan Baker, MD	Chief Operating Officer	Administration	Surgical volumes, multidisciplinary cancer programs
Chris McLain, MD	Chief Clinical Officer	Clinical Operations	Clinical leadership, quality improvement
Rebecca Tucker	Chief Financial Officer	Finance	Financial strategy, capital planning, revenue cycle
Kathy Smith	Vice President, Chief Marketing and Digital Officer	Marketing	Marketing strategy, digital initiatives
Kenneth Hill	Director of Construction and Facilities	Facilities	Construction management, facility operations
Marc Rucquoi	Associate Chief	Administration	Administrative operations
Mitch Siegan, MD	Vice President & Chief Medical Officer – Acute Care	Acute Care	Acute care medicine, clinical leadership
Stan Wilson, MD	Vice President & Chief Medical Officer – Quality & Continuing Care	Quality & Continuing Care	Quality improvement, continuing care programs

Average Salary

Department	Common Procedure	Average Cost	Cost Range
Cardiology	Angioplasty	$28,000	$20,000 - $40,000
Oncology	Chemotherapy (per session)	$10,000	$5,000 - $20,000
Neurology	MRI Brain Scan	$2,500	$1,500 - $4,000
Orthopedics	Total Knee Replacement	$35,000	$25,000 - $50,000
Outpatient	Colonoscopy	$3,000	$2,000 - $5,000
Emergency	ER Visit	$1,500	$500 - $3,000

Support Programs for Patients

Program	Description
Financial Assistance Program	Provides discounted or free care based on income and family size
Home Health Services	Skilled nursing, therapy, and personal care services provided at home
Palliative Care	Specialized medical care focused on relief from symptoms and stress of serious illness
AccessHealth Tri-County Network	Care coordination for low-income uninsured individuals
Transition Clinic	Medical home for uninsured patients to prevent ED overuse
Health Services Center	HIV/AIDS care, case management, housing and insurance assistance
Lifeline Medical Alert	Personal emergency response system for independent living at home

Payment Plans

Payment Plan Option	Details
Short-term plans	Less than 12 months, can enroll through MyChart or by calling 800-919-1936
Long-term plans	12 months or more, contact CarePayment at 866-625-8532
Zero interest	0% APR for lifetime of initial charges
No credit impact	No application required, no impact to credit score
Consolidated billing	Can add approved charges to CarePayment account
Flexible payments	Affordable monthly payments over extended time period

Accepted Insurance Companies

Aetna

Cigna

Humana

Medicaid

Medicare

Tricare

United Healthcare

Cost Consulting

Service	Description
Financial Counselors	Available at no charge to help identify financial assistance options
Assistance Programs	Help enrolling in Medicaid, Health Insurance Marketplace, Charity Care programs
Price Estimates	Provide estimates of out-of-pocket costs before treatment
Payment Plans	Offer payment plan options for those who qualify
Uninsured Discounts	Self-pay discounts available for uninsured patients
Financial Assistance Applications	Help completing applications for hospital financial assistance programs
Benefit Education	Explain insurance benefits and patient financial responsibilities
Hours	Monday - Friday, 8 AM - 5 PM
Contact	Financial Counseling Department: (843) 720-8322

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	Wheelchair ramps, elevators, accessible parking
Assistive Devices	Wheelchairs, walkers, canes available
Communication Aids	Sign language interpreters, TTY/TDD devices
Priority Services	Expedited registration and triage for patients with disabilities
Staff Training	Disability awareness and inclusive care training for staff
Specialized Equipment	Adjustable beds, patient lifts, accessible medical equipment

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual follow-up visits - Online heart health education resources
Emergency Care	- Online ER wait times - Virtual triage for non-emergent cases
General Medicine	- On-demand video visits through MyChart - Remote patient monitoring for chronic conditions - Secure messaging with providers
Hospital at Home	- 24/7 remote vital sign monitoring - Daily virtual physician visits - In-home care coordination
Mental Health	- On-demand Behavioral Health video visits - Online mental health screenings - Virtual support groups
Outpatient Surgery	- Virtual pre-operative consultations - Online surgery preparation resources - Remote post-operative monitoring
Patient Portal (MyChart)	- Access to medical records - Online appointment scheduling - Prescription refill requests - Bill pay
Pediatrics	- Virtual pediatric Urgent Care visits - Remote monitoring for pediatric patients
Specialty Care	- Telehealth consultations for various specialties - Virtual second opinion services

Collaborations / Educational Programs

Department	Program
Internal Medicine	Adult Outpatient Medicine Clerkship (4 weeks)
Neurology	Clinical Skills Attainment Rotation
Multiple Specialties	Clinical Pastoral Education Program
Laboratory	Medical Laboratory Technology Apprenticeship
Education	Continuing Medical Education Courses
Nursing	Student Nurse Extern Program (8 weeks)
Standardized Patients	Standardized Patient Program for Clinical Skills Practice

Collaborative Research Projects

Department	Research Project	Details
Neurology	Alzheimer´s Disease Clinical Trial	Testing BI 425809 for cognitive impairment in Alzheimer´s patients
Cardiology	Pulsed Field Ablation for A-fib	Using electronic pulses to treat atrial fibrillation
Cancer Research	Ixcela Cancer Support Program	Gut microbiome interventions to reduce cancer treatment side effects
Clinical Research	Translating Research Into Practice (TRIP)	Improving timely, quality breast Cancer Care among at-risk patients
Patient Care	Hercules Patient Repositioner Study	Evaluating automated patient repositioning to reduce pressure injuries

Professional Development Programs

Department	Affiliation/Program
Education	Medical Association of Georgia (MAG) accredited CME provider
Cardiology	American Heart Association certified Chest Pain Center
Neurology	Primary Stroke Center certification
Rehabilitation	Commission on Accreditation of Rehabilitation Facilities (CARF) accredited Spinal Cord Injury Specialty Program
Hospital-wide	Magnet Recognition Program for nursing excellence
Physician Development	Roper St. Francis Physician Partners network
Nursing	Certified Rehabilitation Registered Nurse (CRRN) training
Physical Therapy	Neurological Clinical Specialist (NCS) certification

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Chest Pain Center	American College of Cardiology
Neurology	Primary Stroke Center	The Joint Commission
Orthopedics	Joint Replacement Certification	The Joint Commission
Rehabilitation	Inpatient Rehabilitation Certification	Commission on Accreditation of Rehabilitation Facilities (CARF)
Radiology	Breast Imaging Center of Excellence	American College of Radiology
Sleep Medicine	Sleep Center Accreditation	American Academy of Sleep Medicine
Surgery	Robotic Surgery Epicenter	Intuitive Surgical

Internship and Observation Programs

Department	Opportunity Type	Duration
Administration	Administrative Intern	June-August
Cardiology	Shadowing	1-2 days
Emergency Department	Shadowing	1-2 days
Nursing	Student Nurse Extern Program	8 weeks (summer)
Various Clinical Areas	SCRUBS Mentoring Program	Varies

Hospital Academic Awards and Achievements

Department	Award
Cardiac Care	America´s 100 Best Hospitals for Cardiac Care Award™ (2025, 2024)
Coronary Intervention	America´s 100 Best Hospitals for Coronary Intervention Award™ (2025, 2024)
Critical Care	America´s 100 Best Hospitals for Critical Care Award™ (2024)
Gastrointestinal Care	America´s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)
Gastrointestinal Surgery	America´s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)
General	America´s 250 Best Hospitals Award™ (2025, 2024, 2023)
Orthopedic Surgery	Outpatient Orthopedic Surgery Excellence Award™ (2025, 2024)
Patient Experience	Outstanding Patient Experience Award™ (2024, 2023, 2022)
Patient Safety	Patient Safety Excellence Award™ (2024)
Pulmonary Care	Pulmonary Care Excellence Award™ (2025)
Stroke Care	America´s 100 Best Hospitals for Stroke Care Award™ (2024, 2023)

Hospital Specialization and Expertise Opportunit

Department	Program
Internal Medicine	Residency
Cardiology	Fellowship
Clinical Pastoral Education	Internship, Residency
Emergency Medicine	Residency
Family Medicine	Residency
Gastroenterology	Fellowship
Obstetrics & Gynecology	Residency
Ophthalmology	Residency
Pediatrics	Residency
Pharmacy	Residency
Psychiatry	Residency
Radiology	Residency
Surgery	Residency

Hospital Residency and Assistantship Programs

Department/Program	Details
Chaplain Residency	Post-graduate program, 1 year duration
Internal Medicine Residency	3-year program, ACGME accredited
Cardiology	Fellowship program available
Emergency Medicine	Residency program available
Nursing Residency	9-month program for new graduate RNs
Pharmacy Residency	PGY1 program available

What are the activities of the hospital for patients without insurance?

Department/Service	Options for Uninsured Patients
Emergency Care	- Care provided regardless of ability to pay - EMTALA guarantees emergency medical treatment
Financial Assistance	- Financial assistance policy for eligible patients - Discounts up to 100% for incomes below 200% of federal poverty level - Discounts for incomes 201-400% of federal poverty level - Application required
Payment Plans	- Interest-free payment plans available - Customized based on patient´s financial situation
Discounted Services	- 35% self-pay discount for uninsured patients - Applies to hospital and physician bills
Financial Counseling	- Free financial counseling services - Help identifying assistance options - Guidance on Medicaid eligibility
Alternative Coverage Options	- Information on Medicaid eligibility - Guidance on Affordable Care Act marketplace plans - Referrals to local free clinics and community health centers

Hospital Research Collaborations

Department	Research Partner
Clinical Biotechnology Research Institute	Roper St. Francis Healthcare
Cardiovascular Research	Medical University of South Carolina (MUSC)
Genomics	Clemson University
Ixcela Cancer Support Program	Ixcela, The Internal Fitness Company
Neuroscience	College of Charleston
Population Health	Trident United Way

Mentoring and Consultancy in Hospital Education

Department	Program
Graduate Medical Education	Structured mentoring program for residents and fellows
Nursing	Nurse residency program with mentorship for new graduates
Rehabilitation	Mentoring support and peer mentoring program for spinal cord injury patients
SCRUBS	Healthcare mentoring program for students to learn about health careers
Spinal Cord Injury	Weekly education classes and mentoring for patients and families

Roper Hospital Nearest Places

Hotels

0.3 km

4.8

The Quarters on Spring

Free WiFi, Kitchenette, Air conditioning

0.6 km

4.7

Emeline

Restaurant, Bar, Fitness center

0.7 km

4.6

The Dewberry Charleston

Spa, Rooftop bar, Restaurant

0.8 km

4.6

Hotel Bennett

Rooftop pool, Spa, Multiple restaurants

0.9 km

4.5

The Vendue

Rooftop bar, Art gallery, Restaurant

1.0 km

4.4

Francis Marion Hotel

Historic property, Restaurant, Spa

Florists and Gift Shops

0.7 mi

4.7

Tiger Lily Florist

Same-day delivery, wide selection of flowers and gifts

1.5 mi

4.5

The Flower Cottage

Fresh cut flowers, plants, balloons, chocolates

On-site

Roper Hospital Gift Shop

Flowers, snacks, balloons, magazines, sundries

0.9 mi

4.6

The Greenery Florist

Fresh flower delivery, sympathy arrangements

1.2 mi

4.8

Keepsakes Florist

Custom floral designs, gift baskets

0.6 mi

4.5

Historic Charleston Foundation Shop

Charleston souvenirs, gifts, home decor

Food and Restaurant

0.2 km

4.6

Brown Dog Deli

American, Deli, Sandwiches

0.5 km

4.6

Tempest

Seafood, Contemporary American

0.6 km

4.5

Church and Union

American, Bar

0.1 km

3.8

Roper Hospital Cafeteria

Hospital Cafeteria, American

0.8 km

4.4

Amen Street Fish & Raw Bar

Seafood, American

0.9 km

4.6

Brasserie la Banque

French, Brasserie

Pharmacies

0 km

4.2

Roper Hospital Inpatient Pharmacy

Hospital pharmacy, 24-hour service

0.5 km

3.8

CVS Pharmacy

Retail pharmacy, Drive-thru

0.7 km

3.5

Walgreens Pharmacy

Retail pharmacy, Photo services

0.8 km

3.7

Rite Aid Pharmacy

Retail pharmacy, Immunizations

0.9 km

MUSC Rutledge Tower Outpatient Pharmacy

Hospital outpatient pharmacy, Specialty medications

1.0 km

3.9

Franklin C. Fetter Pharmacy

Community health center pharmacy

Taxi and Transportation

0.5 km

4.8

Charleston Green Taxi

24/7 service, airport transfers, local transportation

0.7 km

4.9

Charleston Pedicab

Eco-friendly transportation, city tours

0.8 km

4.7

Charleston Black Cab Company

Luxury transportation, airport transfers, special events

0.9 km

4.6

SCOOP

Free local rides, electric vehicles

1.0 km

4.3

Uber

On-demand rides, multiple vehicle options

1.0 km

4.2

Lyft

Ridesharing, multiple vehicle options

ATMs and Banks

0.2 km

3.8

Wells Fargo ATM

24/7 ATM, Cash Withdrawals, Deposits

0.3 km

3.5

Bank of America ATM

24/7 ATM, Cash Withdrawals, Deposits, Account Inquiries

0.5 km

4.2

SouthState Bank

Full-Service Banking, ATM, Loans, Mortgages

0.6 km

First Citizens Bank

Full-Service Banking, ATM, Personal and Business Banking

0.8 km

4.3

United Community Bank

Full-Service Banking, ATM, Loans, Wealth Management

0.9 km

3.9

TD Bank

Full-Service Banking, ATM, Online Banking, Mobile Banking

Parking Lots

0.1 km

4.1

Roper Lucas Street Garage

On-site parking, Disability parking

0.2 km

Roper Doughty Street Garage

On-site parking, Disability parking

0.2 km

3.8

McClellan Banks Garage

Public parking

Shopping Malls

0.5 km

4.6

Charleston City Market

Historic market complex, local vendors, artisan crafts

0.8 km

4.5

Marion Square

Farmers market, events, open green space

0.9 km

4.7

King Street Shopping District

Boutiques, restaurants, antique shops

Stationery and Copying Services

0.9 km

4.8

AlphaGraphics

Printing, marketing, signs, vehicle wraps

0.4 km

4.1

FedEx Office Print & Ship Center

Printing, copying, shipping, passport photos

0.8 km

4.9

Knight Printing and Graphics

Offset and digital printing, fulfillment, signage

Car Rental

0.8 km

4.3

Enterprise Rent-A-Car

Economy cars, SUVs, luxury vehicles

0.9 km

4.1

Budget Car Rental

Compact cars, full-size cars, vans

1.0 km

Avis Car Rental

Sedans, convertibles, premium vehicles

Patient Experiences

✅ Summary of Positive Reviews

Roper Hospital receives high praise for its compassionate and professional care. Multiple reviewers highlight the exceptional support provided by the nursing and medical staff, describing them as kind, knowledgeable, and attentive. Patients recount experiences where they felt well-cared for during major surgeries and routine treatments alike, complemented by well-orchestrated hospital processes. The hospital´s welcoming environment and amenities make stays comfortable, drawing comparisons to a hotel experience. Overall, Roper is appreciated for its dedication to patient well-being and efficiency in healthcare delivery.

❌ Summary of Negative Reviews

Working Hours

Emergency Department

24 hours / 7 days a week

Outpatient Services

Monday - Friday, 8:00 AM - 4:30 PM

Diagnostic Imaging

Monday - Friday, 7:00 AM - 5:00 PM

Laboratory Services

Monday - Friday, 6:30 AM - 3:00 PM

Department Phones

Department	Phone
Main Hospital	(843) 724-2000
Laboratory	(843) 724-2000

Language and Translation Services

English
Spanish
Romanian

Roper Hospital

NPI Number : 1649431529

316 Calhoun St, Charleston, SC 29401

(843) 724-2000

www.rsfh.com

Departments

Ambulatory Surgery

Cardiac Catheterization Lab

Chemotherapy

Clinical Laboratory

Diagnostic Radiology

Emergency Department

MRI

Ophthalmic Surgery

Orthopedic Surgery

Occupational Therapy

Pharmacy

Physical Therapy

Respiratory Care

Speech Pathology

Appointment Information

Visiting Hours

Important Doctors

David Dunlap

Eleanor Oakman

Mary Decker

Roper Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Roper Hospital Nearest Places

Hotels

The Quarters on Spring

Emeline

The Dewberry Charleston

Hotel Bennett

The Vendue

Francis Marion Hotel

Florists and Gift Shops

Tiger Lily Florist

The Flower Cottage

Roper Hospital Gift Shop

The Greenery Florist

Keepsakes Florist

Historic Charleston Foundation Shop

Food and Restaurant

Brown Dog Deli

Tempest

Church and Union

Roper Hospital Cafeteria

Amen Street Fish & Raw Bar

Brasserie la Banque

Pharmacies

Roper Hospital Inpatient Pharmacy

CVS Pharmacy

Walgreens Pharmacy

Rite Aid Pharmacy

MUSC Rutledge Tower Outpatient Pharmacy

Franklin C. Fetter Pharmacy

Taxi and Transportation

Charleston Green Taxi

Charleston Pedicab

Charleston Black Cab Company

SCOOP