✅ Summary of Positive Reviews
Patients appreciate the caring and thorough nature of the medical staff at Rochester General Hospital´s Portland Avenue location. Staff members are commended for their communication skills and friendliness, which help alleviate the anxiety associated with medical procedures. Efficient and attentive post-operative care, along with easy access to the hospital, enhances patient satisfaction.
❌ Summary of Negative Reviews
Several patients express dissatisfaction with Rochester General Hospital, highlighting issues such as long wait times with minimal treatment, poor patient-provider communication, inadequate care, and substandard food quality. Concerns about administrative inefficiencies and lack of accountability further contribute to their negative experiences, leading to a hesitation in recommending the hospital.