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Olmsted Medical Center

2.9 (79)

Olmsted Medical Center, founded in 1949 in Rochester, Minnesota, is a non-profit healthcare provider with a 61-bed Level IV trauma hospital. The organization received the 2022 Minnesota Keystone Medium Business Award for community contributions. OMC offers over 35 specialties, with notable strengths in primary care, women´s health, and emergency services. The hospital is known for its convenient, quality personal care approach.

NPI Number : 1538112131

1650 4th St SE, Rochester, MN 55904

(507) 288-3443

www.olmmed.org

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Departments

Primary Care

Women´s Health

Lab & Pathology

Pharmacy

Radiology

Emergency Care

Specialty Care

Pediatrics

Rheumatology

Appointment Information

Department	Online	Phone	Walk-In	Same-Day
Acute Care	Yes	507-292-7070	Yes	Yes
Cardiology	Yes	507-292-7020	No	Limited
Family Medicine	Yes	507-292-7250	No	Yes
Internal Medicine	Yes	507-292-7250	No	Yes
Pediatrics	Yes	507-292-7188	No	Yes
Women´s Health	Yes	507-292-7080	No	Limited

Visiting Hours

Department	Visitation Options
Acute Care	- Walk-in visits available Monday-Friday 7:00 AM - 7:00 PM - Same-day appointments through OMC MyChart - Located in lower level of Northwest Clinic
Emergency Department	- Open 24/7/365 for walk-in urgent or emergency care - Located at 1650 4th Street SE, Rochester
FastCare	- Walk-in visits available - Same-day appointments through OMC MyChart - Two locations: FastCare North and FastCare South
Family Medicine	- Schedule appointments by phone - Same-day appointments available - Multiple clinic locations
On-Demand Virtual Care	- Available Monday-Friday 5:00 PM - 9:00 PM - Schedule through OMC MyChart patient portal - 15-minute video visits
Orthopedic Walk-In Clinic	- Walk-in visits Monday-Friday 8:00 AM - 4:30 PM - Located at OMC Hospital in Orthopedics department

Important Doctors

Olmsted Medical Center Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Tim Weir	Chief Executive Officer	Administration	Strategic leadership, Operations oversight
James Hoffmann, DO	President	Administration	Clinical leadership, Organizational strategy
Robert Cunningham	Chief Operating Officer	Operations	Hospital operations, Performance improvement
Kevin Higgins	Chief Financial Officer	Finance	Financial management, Budget oversight
Mark Wilbur, MD	Chief Medical Officer	Medical Affairs	Clinical quality, Physician leadership
Katie Snow, RN, MSN	Chief Nursing Officer	Nursing	Nursing operations, Patient care quality
Wendy Scheckel, RN-BC, PhD	Chief Information Officer	Information Technology	Health IT, Clinical informatics
Stacey Vanden Heuvel	Vice President of Marketing & Philanthropy	Marketing	Marketing strategy, Fundraising

Average Salary

Department	Service	Average Cost
Cardiology	Basic Consultation	$200-$300
Cardiology	Echocardiogram	$1,000-$2,000
Oncology	Initial Consultation	$300-$500
Oncology	Chemotherapy Session	$5,000-$10,000
Neurology	Basic Consultation	$250-$350
Neurology	MRI Brain Scan	$1,500-$3,000
Orthopedics	Initial Consultation	$200-$300
Orthopedics	Knee Replacement Surgery	$20,000-$30,000
Outpatient Services	Basic Physical Exam	$100-$200
Outpatient Services	X-Ray	$200-$400

Support Programs for Patients

Program/Service	Description
Financial Assistance Program	Available for eligible patients; based on income, assets, and MN residency
Active Aging Services	Resources, referrals, healthcare navigation for adults 55+
Palliative Care	Available through Active Aging Services department
Home Care	Available through Active Aging Services department
Caregiver Support	Available through Active Aging Services department
Memory Care	Consults available through Active Aging Services
Tai Ji Quan	Balance-related exercise program
Social Services	Free medical social services connecting patients to community resources
Bank Loan Option	0% interest loans co-signed by OMC to assist with medical bills
Extended Payment Plans	Available for those unable to pay in full

Payment Plans

Payment Option	Details
Extended Payment Plan	Monthly payments based on total balance
0% Interest Bank Loan	Co-signed by Olmsted Medical Center
Financial Assistance Program	Based on household income and assets
Upfront Payment Discount	For paying full amount at time of service
CareCredit Medical Credit Card	Third-party financing option

Accepted Insurance Companies

Medicaid

Medicare

Tricare

Cost Consulting

Department	Financial Services
Patient Account Services	- Assistance with billing questions and concerns - Help understanding medical bills - Payment plan options - Financial assistance program
Financial Counseling	- Free financial counseling services - Guidance on treatment costs - Information on available financial support options - Assistance applying for financial aid programs
Social Services	- Connecting patients to community resources - Assistance with insurance issues - Help accessing government assistance programs

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	- Wheelchair accessible entrances and facilities - Elevators - Accessible parking spaces - Wide doorways and hallways
Assistive Devices	- Wheelchairs available - Walkers available - Hearing assistance devices
Communication Aids	- Sign language interpreters - Language interpretation services - TTY/TDD devices
Priority Services	- Priority registration and check-in - Assistance with paperwork
Staff Training	- Disability awareness training for staff - Specialized training for assisting patients with disabilities

Digital Health Services

Department	Digital Health Service
Acute Care	On-Demand Virtual Care (5-9 PM Mon-Fri)
All Departments	OMC MyChart patient portal
Cardiology	Remote patient monitoring for hypertension
Family Medicine	Telehealth video visits
Internal Medicine	Telehealth video visits
Laboratory	Online lab results via OMC MyChart
Mental Health	TelePsychiatry appointments
Nursing Homes	OMC CareLink for access to patient records
Pediatrics	Telehealth video visits
Pharmacy	Online prescription refills via OMC MyChart
Radiology	Online imaging results via OMC MyChart
Specialty Care	Telehealth consultations

Collaborations / Educational Programs

Department	Educational Programs
Clinical Rotations	Hands-on clinical experience starting week 5 of program
Lectures	Classroom lectures on anatomy, physiology, pathology
Sports Medicine	Athletic training and performance programs
Sonography	Scan lab with real-life simulations
Tactical Training	Programs for military, firefighter, EMT personnel

Collaborative Research Projects

Department	Collaborative Research Projects
Neurology	Mayo Clinic Olmsted Study of Aging (MCSA) - Alzheimer´s and dementia research
Pulmonology	Asthma APGAR study with rural physicians to improve asthma care
Cardiology	Heart failure registry development for improved patient outcomes
Obstetrics	Mother/Infant Opioid Substance Use Treatment and Recovery Effort (MOSTaRE)
Epidemiology	Rochester Epidemiology Project - population health research database
Immunology	AMGA RIZE to Immunize Learning Collaborative for vaccination improvement
Pharmacy	Controlled substance prescribing practices review
Health IT	eConsult technology expansion and MyChart patient engagement initiatives

Professional Development Programs

Department	Affiliation	Professional Development Program
Family Medicine	American Academy of Family Physicians	Continuing Medical Education courses
Internal Medicine	American College of Physicians	Board certification preparation
Pediatrics	American Academy of Pediatrics	Pediatric Advanced Life Support certification
Obstetrics/Gynecology	American College of Obstetricians and Gynecologists	Fetal monitoring workshops
Nursing	American Nurses Association	Nursing leadership development program
Pharmacy	American Society of Health-System Pharmacists	Residency programs
Radiology	American College of Radiology	Imaging technology updates
Research	National Institutes of Health	Grant writing workshops

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Echocardiography Lab Accreditation	National accreditation (unspecified)
Hospital	Hospital Accreditation	DNV Healthcare Inc.
Primary Care	Patient-Centered Medical Home (PCMH)	National Committee for Quality Assurance
Trauma	Level IV Trauma Center	State designation

Internship and Observation Programs

Department	Opportunity Type	Details
Human Resources	Internship	Part-time, $17/hour
Medical/Surgical	Nurse Internship	Available for nursing students
Multiple Departments	Student Preceptorship	For Nurse Practitioner and Physician Assistant students
Multiple Departments	Volunteer Program	Minimum 1 year commitment, 25 hours, age 16+
Strength and Conditioning	Internship	$16.80/hour, for junior level or higher Exercise Science/Kinesiology students

Hospital Academic Awards and Achievements

Department	Award
General	2022 Minnesota Keystone Medium Business Award
Heart Failure	Get With The Guidelines® Heart Failure Silver Plus 2018 Award from the American Heart Association/American Stroke Association
Hospital	4-star Overall Hospital Rating from the Centers for Medicare & Medicaid Services
Hospital	Platinum Hospital Award from the U.S. Department of Health and Human Services (7 consecutive years)
Patient Experience	2021 Bronze Patient Experience Award of Excellence from Humana and the Stars Patient Experience program
Primary Care	Patient-Centered Medical Home (PCMH) recognition from National Committee for Quality Assurance
Quality	UCare Excellence in Health Care Award for Overall Performance

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Emergency Medicine	Supplemental/PRN opportunities
Internal Medicine	Residency program
Physical Medicine & Rehabilitation	Residency program
Sports Medicine	Fellowship program

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Internal Medicine	Residency
Family Medicine	Residency
Cardiology	Fellowship
Pediatrics	Residency
Obstetrics & Gynecology	Residency
Surgery	Residency

What are the activities of the hospital for patients without insurance?

Department	Services/Support for Uninsured Patients
Financial Assistance	- Financial assistance program for eligible patients - 0% interest bank loan option - Extended payment plans
Emergency Department	- 24/7 emergency care regardless of ability to pay - EMTALA compliance
Patient Account Services	- Assistance with billing questions - Help applying for financial assistance - Information on payment options
Social Services	- Free medical social services - Connection to community resources - Assistance for hospitalized patients
Insurance Guidance	- Information on MNsure and MinnesotaCare options - Referrals to insurance navigators
Discounted Services	- Acute Care clinics with lower costs than ER - FastCare clinics for basic services

Hospital Research Collaborations

Department	Research Partner
Epidemiology	Mayo Clinic
Cardiology	Mayo Clinic
Internal Medicine	Mayo Clinic
Public Health	Olmsted County Public Health Services
Primary Care	University of Minnesota

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
All Departments	OMC Caring Partners Volunteer Program - provides mentoring and support for new staff
Family Medicine	Structured mentorship program pairing new physicians with experienced faculty mentors
Internal Medicine	Residency advising and mentorship program for new residents
Nursing	Nurse Residency Program with mentoring for new graduate nurses
Pharmacy	Mentorship program for pharmacy residents
Sports Medicine	Structured mentoring for new sports medicine physicians and athletic trainers

Olmsted Medical Center Nearest Places

Hotels

0.4 km

4.5

Hotel Indigo Rochester Downtown

Free Wi-Fi, Restaurant, Fitness center

0.5 km

4.6

Hilton Rochester Mayo Clinic Area

Pool, Restaurant, Fitness center

0.6 km

4.3

Doubletree by Hilton Hotel Rochester

Free Wi-Fi, Restaurant, Fitness center

0.7 km

4.5

Residence Inn by Marriott Rochester Mayo Clinic Area

Free breakfast, Kitchen in room, Fitness center

0.8 km

4.4

Marriott Rochester Mayo Clinic

Restaurant, Fitness center, Business center

0.9 km

4.2

Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

Free breakfast, Pool, Fitness center

Florists and Gift Shops

0.3 km

4.7

Renning´s Flowers

Local florist, Same-day delivery

0.1 km

4.5

The Gift Box

Hospital gift shop, Flowers, Gifts

0.8 km

4.6

Carousel Floral Gifts & Garden

Florist, Garden center

0.9 km

4.8

Flowers by Jerry

Local florist, Custom arrangements

0.1 km

4.3

Cafe 49

Coffee shop, Snacks, Gifts

1.0 km

4.4

History Center of Olmsted County Gift Shop

Museum gift shop, Local souvenirs

Food and Restaurant

0.3 km

4.4

Canadian Honker Restaurant & Lounge

American, Casual Dining

0.5 km

4.5

Pasquale´s Neighborhood Pizzeria

Pizza, Italian

0.1 km

4.2

Café 49

Coffee Shop, Light Snacks

0.7 km

3.9

Subway

Sandwiches, Fast Food

0.8 km

4.1

Dunkin´

Coffee, Donuts, Breakfast

0.9 km

4.3

Caribou Coffee

Coffee, Light Snacks

Pharmacies

0.2 km

4.5

Rochester Southeast Pharmacy

Prescription medications, Over-the-counter products, Medication counseling

0.1 km

4.2

Olmsted Medical Center Hospital Pharmacy

Inpatient pharmacy services, Medication management

0.9 km

4.3

Mayo Clinic Outpatient Pharmacy

Prescription medications, Specialty pharmacy services

0.8 km

3.9

Walgreens

Prescription medications, Over-the-counter products, Photo services

1.0 km

3.8

CVS Pharmacy

Prescription medications, MinuteClinic, Photo services

1.0 km

4.1

HyVee Pharmacy

Prescription medications, Over-the-counter products, Grocery store

Taxi and Transportation

0.8 km

4.5

Med City Taxi

24/7 service, airport transportation, medical appointments

0.9 km

4.3

Rochester Yellow Cab

Large fleet, hybrid vehicles, online booking

0.7 km

4.1

Bee Cab

Local transportation, airport service

0.8 km

Bullet Cab

Quick service, local transportation

0.9 km

4.2

Coulee Region Taxi

Accessible vehicles, local transportation

1.0 km

4.4

Making A Way Transport

Medical transport, accessible vehicles

ATMs and Banks

0 km

4.3

Olmsted Medical Center ATM

ATM, Hospital

0.5 km

4.5

Sterling State Bank

Full-service bank, ATM

0.7 km

3.8

Wells Fargo ATM

ATM

0.8 km

3.9

US Bank ATM

ATM

0.9 km

4.2

Think Bank

Full-service bank, ATM

1 km

4.1

Bremer Bank

Full-service bank, ATM

Parking Lots

0.5 km

4.1

Government Center Lot

Near Government Center, Street level parking

0.7 km

2nd Street Ramp

Public parking ramp, Connected to pedestrian subway

0.9 km

4.2

Civic Center Ramp

Public parking ramp, Free parking after 5 PM on weekdays and on weekends

Shopping Malls

0.8 km

4.2

Miracle Mile Shopping Center

Occupational Health Services, Family Medicine clinic, specialty care services

0.9 km

Crossroads Shopping Center

Retail stores, restaurants, services

1.0 km

4.1

The Grand Shops

Boutique stores, specialty shops

Stationery and Copying Services

0.8 km

4.7

Minuteman Press

Printing, copying, signs, banners, promotional products

0.9 km

4.5

The UPS Store

Printing, copying, shipping, mailboxes

1.0 km

4.1

OfficeMax

Office supplies, printing, copying, tech services

Car Rental

0.8 km

4.3

Enterprise Rent-A-Car

Economy to luxury cars, SUVs, vans

0.9 km

3.9

Hertz

Wide selection of vehicles, Gold Plus Rewards program

1.0 km

4.1

Avis

Various car types, Avis Preferred loyalty program

Patient Experiences

✅ Summary of Positive Reviews

Currently, there are no positive reviews available for Olmsted Medical Center based on the provided data.

❌ Summary of Negative Reviews

Negative reviews for Olmsted Medical Center highlight various issues, including long wait times, miscommunication regarding tests and prescriptions, and unsatisfactory patient service. Reviewers reported feeling ignored, experiencing scheduling and procedural errors, and facing inadequate responses from healthcare professionals. There were also concerns about unprofessional behavior, lack of empathy from staff, and issues with insurance and cost management affecting their care.

Working Hours

Emergency Department

24 hours a day, 365 days a year

Outpatient Services

Monday - Friday: 7:00 AM - 5:00 PM

Diagnostic Imaging

Monday - Friday: 7:30 AM - 4:00 PM

Laboratory Services

Monday - Friday: 7:30 AM - 4:00 PM

Acute Care

Monday - Friday: 7:00 AM - 7:00 PM

Department Phones

Department	Phone
Main Hospital	507-529-6600
Patient Accounts	507-287-2780
Health Information Management	507-287-2752

Language and Translation Services

English

Olmsted Medical Center

NPI Number : 1538112131

1650 4th St SE, Rochester, MN 55904

(507) 288-3443

www.olmmed.org

Departments

Primary Care

Women´s Health

Lab & Pathology

Pharmacy

Radiology

Emergency Care

Specialty Care

Pediatrics

Rheumatology

Appointment Information

Visiting Hours

Important Doctors

Dr. Andrea Abcejo

Dr. Samer Abdel-Aziz

Dr. Matthew Adams

Dr. Steven Adamson

Dr. Jared Aelony

Dr. Abdulqadir Ahmad

Dr. Jenna Aird

Dr. Sumaya Al Rawi

Olmsted Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Olmsted Medical Center Nearest Places

Hotels

Hotel Indigo Rochester Downtown

Hilton Rochester Mayo Clinic Area

Doubletree by Hilton Hotel Rochester

Residence Inn by Marriott Rochester Mayo Clinic Area

Marriott Rochester Mayo Clinic

Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

Florists and Gift Shops

Renning´s Flowers

The Gift Box

Carousel Floral Gifts & Garden

Flowers by Jerry

Cafe 49

History Center of Olmsted County Gift Shop

Food and Restaurant

Canadian Honker Restaurant & Lounge

Pasquale´s Neighborhood Pizzeria

Café 49

Subway

Dunkin´

Caribou Coffee

Pharmacies

Rochester Southeast Pharmacy

Olmsted Medical Center Hospital Pharmacy

Mayo Clinic Outpatient Pharmacy

Walgreens

CVS Pharmacy

HyVee Pharmacy

Taxi and Transportation

Med City Taxi

Rochester Yellow Cab

Bee Cab

Bullet Cab